My iphone 5 is frozen on the screen that shows a cable and itunes symbol. I can not get the phone to enter DFU mode and itunes does not recognize the phone when plugged in to itunes. The phone was mid update when it was disrupted....

I plugged my iphone in to do an update and it was mid way through the update when the phone was accidentally disconnected. Now the phone is stuck on the screen that shows a cable and the iTunes image suggesting the phone needs to be plugged in to iTunes. I have plugged it in, powered on and off, attempted to enter DFU mode numerous times all with no success. ITunes does not recognize the phone and I continue to only receive the screen saying I need to plug in to iTunes.. Please help!

Hold Sleep Button with Home Button toghether until it restarts Always it takes 8 to 15 seconds, after it restarts leave the sleep button and remember do not leave the home button it automaticlly switches to DFU mode.

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I phone frozen Can anyone help, my iphone is frozen with a screen that shows Itunes logo an arrow and USB cable. Tried to reset, Apple screen comes up, the itunes screen, then shuts off and starts over again. Any ideas, this happened while updating.

Help my iphone is frozen in a screen with iphone logo and usb cable. Happened while I was updatting.

plug it in youre computer and hold the power button and the home button for 30 seconds and then it should have a blck sctreen then press the on button for 15 seconds and an apple logo shoul appear. please answer my problem.

HT4623 i cannot get past the screen that shows the itunes icon and the usb plug, and my computer wont see my phone

i cannot get past the screen that shows the itunes icon and the usb plug, and my computer wont see my phone

Restore the device.

Its just on the screen that shows the connect to itunes thing, someone pleaseee help ?

Okay my ipod needs to be restored, but I have a passcode on it, and it wont let me do anything because i have a passcode.its just on the screen that shows the connect to itunes thing, someone please help? i would greatly appreciate it (:

Connect in recovery mode and restore.
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone and iPod touch software.
If the issue continues after updating and restoring your device, refer to this document
iPhone and iPod touch: Wrong passcode results in red disabled screen

How do i get past the screen that shows itunes icon and connection cord?

How do i get past the screen that shows itunes icon and connection cord?

Connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software

HT1212 tried to restore my ipod that has been disabled and I can not get it to go into DFU mode I have tried a million times and it will not allow me to. I have done this before to restore other devices am I am not new to this process. please HELP?

Can not enter DFU mode and I am stuck with a disabled ipod can anyone help.

Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella

My ipod touch (3rd generation) is stuck on the screen that shows me to sync it to i-Tunes.

When I turn on the iPod touch, I get the screen that has a picture showing that I should plug it into iTunes, but when I do, I get a message that says I need a passcode. I downloaded the latest version of iTunes and ran a diagnostic test to see if there were any problems and it said that iTunesHelper is currently not running. Everything else was working just fine. I don't know how to make sure iTunesHelper.exe is running. Also, the volume was not working properly before this happened. I'm not sure if that is related to the issue. Any suggestions?

You'll need to connect in recovery mode to get past the passcode and restore the ipod. After that you can set up a passcode you choose. Log into the ipod after that with the new passcode and deactivate the passcode in the Settings of your device. iPhone and iPod touch: Unable to restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
Message was edited by: Ingo2711

When I touch the email icon there is a draft email stuck on the screen that won't go away if I delete or save it. I've already tried deleting and resetting the email account which didn't work. How do I get rid of it?

I have the new iPad 3 and every time I touch the email icon there is a draft message stuck on the screen that won't disappear even if I touch save or delete. I've tried removing the email account and putting it back on which didn't work either. How do I get this draft to disappear?

Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Or Quit the mail app.
Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button.
Go back to mail and see if it is fixed.

Everytime I try to restore a backup on my iPhone 5 from iTunes the phone goes in DFU mode and stay stuck

i backed my phone up on itunes and then I changed the battery on my own. the problem is that I can set the phone as a new one but when I try to restore a backup it goes on DFU mode and stay stuck. What can I do?

Once you opened the device you voided any post-warranty support from Apple or the forum. You are on your own. You can try a 3rd party repair facility, but you cannot get any help here or from Apple.

There is a dialog box on my screen that I've never seen before. I can't get it to disappear. Any ideas?

My Macbook has a dialog box on the screen that indicates everything I do. Right now it says "Standard toolbar". When I try to get rid of it nothing happens. I've never seen this before and don't know ho to get rid of it.

This seems to be more common than I thought. Premanent solution is to trade the cat in on a dog.
https://discussions.apple.com/search.jspa?peopleEnabled=true&userID=&containerTy pe=&container=&spotlight=false&q=cat+on+keyboard

HT5957 I just updated my iphone 4 to the iOS7.0.2 and now I can't get the phone to work its frozen on a screen that shows a blue music button and Itunes below it then below that an arrow pointing upward and below that a pic of my cable charger. Any help?

I just updated my iphone 4 to the new iOS 7.0.2 and now it's stuck in a screen that has a blue music button and below that itunes and below that and arrow pointing up and below that a pic of a charging cable. Help?

If you are implying that you've never synced and backed up the device, well that is simply not smart.
User's can backup their iOS devices at any time by connecting to iTunes and selecting the backup option from the Summary tab or by backing up to iCloud.
Most people will regularly backup their devices and transfer iTunes purchases to iTunes on the computer for safekeeping.
Basically, you are stating that the device has not been used as designed and now data has been lost. Sorry, that's just too bad. But at least now you know how to prevent this in the future.

TS3694 I tried to perform an update on my iphone4s, it said it completed. It then went to the screen that shows the itunes logo with the usb cable pointing to it. I have tried every step the internet said to take in an attempt to get my iphone4s out of re

I can't get my iphone 4s out of recovery mode. I have tried many things including: connecting it to iTunes and going through the recovery steps, holding down the home button and the lock button until the apple icon appears. Neither of these has worked.

Place the device in DFU mode (google it) and restore.

How can I get rid of the ber at the top of the screen that shows allow it is driving me nuts

At the top of the scren there is a bar acress the top of the screen the has a window that says allow, some time I have to hit the allow button to let a page download, & it is driving me nuts. How do I get rid of it.

See:
*Firefox/Tools > Options > Advanced > General : Accessibility : [ ] "Warn me when web sites try to redirect or reload the page"
The setting in "Tools > Options > Advanced > General" is meant as an accessibility feature, as you can see by the label of that section, so that people with disabilities or people who use screen readers do not get confused and is not meant as a safety protection to stop redirecting.
See also:
*https://support.mozilla.org/kb/Options+window+-+Advanced+panel#General_tab
*http://kb.mozillazine.org/accessibility.blockautorefresh
*http://kb.mozillazine.org/Accessibility_features_of_Firefox

HELP!!! Blank iphone screen with an apple logo that keeps flashing. Cant restart phone or enter DFU mode because power button is broke. HELP PLEASE

Woke up this morning and phone was working fine up untill I went to switch apps. It then froze up on me and the screen turned black. Its fully charged and I thought that it mightve just turned itself off so I held on the home button and lo and behold the apple logo came up! I thought my problems were fixed but after about 10 seconds of the logo being up the black screen of doom came back. The apple logo comes back about every 80 seconds. Now it is just a black screen and completely unresponisive to everything Ive tried. Ive called the phone and it rings completely through as if the phone is on but the phone itself does nothing. I would try resetting it or putting it into DFU mode but the power button is broke. I cant figure this out. PLEASE HELP!!!

you're boign to have to get it fixed. There's no way out of this without the ability to force it into Recovery or DFU mode.

My blackberry Z10 is stuck on the screen that shows connet to computer

hello, please how did you go about the update? my Z10 is still stuck on the screen thathows connect to computer. tried all the instructions and nothing seems working for me. just got this phone yesterday and am not really happy about this.

When the device upgrade software is extracting...?
Or when the Link intallation is extracting?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
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My iphone 5 is frozen on the screen that shows a cable and itunes symbol. I can not get the phone to enter DFU mode and itunes does not recognize the phone when plugged in to itunes. The phone was mid update when it was disrupted....

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