My iphone 5 is not charging properly. Recently the USB cable was emitting sparks on connecting it to my laptop.This has resulted in physical damage of the wire. Is it still eligible for replacement since it is under 1 year warranty?

My iphone 5 is not charging properly. Recently the USB cable was emitting sparks on connecting it to my laptop.This has resulted in physical damage of the wire. Is it still eligible for replacement since it is under 1 year warranty?

Why not. The iPhone was also delivered with a charger to connect to the wall outlet, use it

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    My ipod 32gb 1st generation battery went totally dead because the usb cable was defective.  I have since replaced the cable but now itune will not launch automatically as it did before and windows xp does not recognize it.  Nonetheless it is charging.  However can i resolve these issues bearing in mind that i am not tech savvy?

    have since replaced the cable but now itune will not launch automatically as it did before and windows xp does not recognize it. 
    Try disabling a/v software and turn off the Firewall on your PC.
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    Turn-Windows-Firewall-on-or-off
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    Once your iPod is functioning again, with it connected to your computer, launch iTunes. Select the iPod under Devices in the source list on the left.
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  • IPhone5c not charging. Brand new. Shows that it should be connected to iTunes but laptop won't recognize it's plugged in.

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  • My Iphone will not charge properly!!!

    I have had my iphone since last november 2012 and it has worked perfectly. However about a month ago when i plugged the lightning cable from the wall into my iphone to charge, i had to bend it into a certain position to get the phone to charge. I figured it was the charger that was busted as at the top of the cable some of the plastic had come away and there was exposed wires, so i purchased another lightning cable from apple, which arrived today. After plugging the new charger into the USB and the wall, the phone will not charge properly again unless the cable is bent into a position where it suddenly starts charging and then unless its kept in that position it will cease to charge. Is this my phone or have i just got unlucky and been sent a faulty charger?? please help.

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.
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  • Am in the process of installing ios 7.0.4 for my ipad 2 however, all I see on the screen is the USB cable and an arrow which point to iTunes icon. It has remained so for more than 1 hour. When I put it off and switch it on again, I see the same thing

    Am in the process of installing ios 7.0.4 for my ipad 2 however, all I see on the screen is the USB cable and an arrow pointing to iTunes icon. It has remained so for more than 1 hour. When I put it off and switch it on again, I see the same thing appearing again. what sholud I do?

    This is the solution to your issue.
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    http://support.apple.com/kb/ht1808?locale=en_AU&viewlocale=en_AU

  • Tried to upgrading ipad 1 from itunes and l guess it did not complete because all I have showing on the ipad is the itunes logo with the usb cable. when l try to connect it to my system, it resquest that a driver be used to install the device. Pls help

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  • Please Help my iPhone is not charging properly

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  • [SOLVED]If I see "Maybe the USB cable is bad?" one more time...

    Hey guys, having trouble with all USB devices on my computer. Doesn't matter where it's plugged in, even on a USB 3.0 expansion card, and doesn't seem to matter what device it is either, I'm struggling with this:
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    [ 272.626205] hub 8-0:1.0: Cannot enable port 4. Maybe the USB cable is bad?
    [ 276.598295] hub 8-0:1.0: Cannot enable port 4. Maybe the USB cable is bad?
    [ 280.565223] hub 8-0:1.0: Cannot enable port 4. Maybe the USB cable is bad?
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    [ 280.868601] hub 8-0:1.0: unable to enumerate USB device on port 7
    [ 284.968029] hub 8-0:1.0: Cannot enable port 7. Maybe the USB cable is bad?
    [ 288.937553] hub 8-0:1.0: Cannot enable port 7. Maybe the USB cable is bad?
    [ 292.907066] hub 8-0:1.0: Cannot enable port 7. Maybe the USB cable is bad?
    [ 296.876583] hub 8-0:1.0: Cannot enable port 7. Maybe the USB cable is bad?
    [ 299.715911] device eth0 entered promiscuous mode
    [ 308.558490] hub 8-0:1.0: Cannot enable port 4. Maybe the USB cable is bad?
    [ 312.528011] hub 8-0:1.0: Cannot enable port 4. Maybe the USB cable is bad?
    [ 316.497519] hub 8-0:1.0: Cannot enable port 4. Maybe the USB cable is bad?
    [ 320.467042] hub 8-0:1.0: Cannot enable port 4. Maybe the USB cable is bad?
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    [ 320.863708] hub 8-0:1.0: unable to enumerate USB device on port 7
    [ 324.963154] hub 8-0:1.0: Cannot enable port 7. Maybe the USB cable is bad?
    [ 328.932674] hub 8-0:1.0: Cannot enable port 7. Maybe the USB cable is bad?
    [ 332.902188] hub 8-0:1.0: Cannot enable port 7. Maybe the USB cable is bad?
    [ 336.871716] hub 8-0:1.0: Cannot enable port 7. Maybe the USB cable is bad?
    [ 351.053314] hub 8-0:1.0: Cannot enable port 4. Maybe the USB cable is bad?
    [ 355.022842] hub 8-0:1.0: Cannot enable port 4. Maybe the USB cable is bad?
    [ 358.992346] hub 8-0:1.0: Cannot enable port 4. Maybe the USB cable is bad?
    [ 362.961869] hub 8-0:1.0: Cannot enable port 4. Maybe the USB cable is bad?
    [ 374.003868] usb 1-2: new high-speed USB device number 2 using xhci_hcd
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    [ 374.135238] usb 1-2: device descriptor read/8, error -71
    [ 374.290509] hub 1-0:1.0: unable to enumerate USB device on port 2
    [ 374.517127] usb 1-2: new high-speed USB device number 4 using xhci_hcd
    [ 379.053245] hub 8-0:1.0: Cannot enable port 4. Maybe the USB cable is bad?
    [ 383.022766] hub 8-0:1.0: Cannot enable port 4. Maybe the USB cable is bad?
    [ 386.992283] hub 8-0:1.0: Cannot enable port 4. Maybe the USB cable is bad?
    That's me unplugging and replugging a device in different places. Note that the message appears multiple times each time I plug it in.
    But this isn't just that one device (a galaxy tab if you're wondering). This happens with so many devices I'm going up the wall. It even happens with USB Flash drives! "I'LL JUST USE A DIFFERENT CABLE OH WAIT COMPUTER YOU'RE AN IDIOT."
    Sorry, just so frustrated. I've tried the classic capacitor flush (turn off, hold power button in with power calbe unplugged) and it's been doing this for a while, so updates haven't solved it. Different types of devices too, not just storage. Even a keyboard did it one time. You guys got any ideas at all?
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    EDIT EDIT: I forgot to actually say that usb devices do not work when this message appears.
    Last edited by MisterAnderson (2013-03-17 04:56:42)

    If the errors are consistent across OS (ie LiveCD, Windows?)  then your motherboard is most likely on it's way out and needs replacing
    You could try removing the motherboard cell battery and doing the "classic capacitor flush" again. Leaving the battery out for a period of time generally has the same effect and in "classic" IT style fixes numerous woes... have you tried a different cable?
    If, after replacing the battery, the problem has disappeared I would still treat the hardware as suspect and have it replaced as soon as possible. These sorts of brain farts typically reappear sooner rather than later

  • My external drive only shows up if I unplug and re-plug the USB cable. Why?

    I'm using a Thermaltake BlacX USB 3.0 doc. My iMac isn't 3.0 compatible so it's defaulting to 2.0. When I drop a drive in the powered-up BlacX, it does not appear on my desktop or the finder. However, if I detach the USB cable and plug it right back in, I get a popup asking if I want to use the drive for Time Machine. After dismissing this popup, the drive appears on both desktop and finder and can be accessed as expected.
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    Any ideas why?

    The interesting thing is I'm not using Time Machine presently. If I go to System Prefs and click on Time Machine, the slider is in the Off position. If I type "Time Machine" into the Spotlight and click the icon, I get a popup telling me "You haven't selected a location for Time Machine backups." There is a button to labelled "Set Up."

  • How to remove the usb cable

    I just bought an ipad but I have to use real force to remove the usb cable.
    I find nothing in de user guide about this.
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    Yes. It will loosen with time.
    A very slight left/right wiggle (not up/down) whilst pulling may help.

  • My phone will not charge properly when i put it on charge it comes up with charging is not suppoted with this accessory i've only got it plugged into the plug for charging // Help

    My phone will not charge properly when I put it on charge it comes up with yellow exclamation symbil and infoms me that charging is not supported with this accessory I've only got the charger plugged into it well the plug and conecting cable any help

    That does happen.  It depends on how hard the server is being hit, as well as the connection speed of your system.  If you are on a windows system, you will want to disable any antivirus or firewall software during the download.

  • Connecting my iphone to wall charger makes my iphone touch not work properly

    I have a iphone 3g and a orignal apple wall charger when i connect my iphone to charger it makes my iphone touch not work properly, but it charges the phone properly.the data cable is also working properly. So can any one help me out here.thanks

    Holy smokes, I thought I was losing my mind, but that's the exact same thing that's started happening to me since this whole 4.3.1 "upgrade" disaster started - hooking it up to the wall charger overnight, wake up in the morning and it's a brick requiring multiple attempts to restart.
    It's also randomly and spontaneously crashing - it'll be on the table or couch beside me, I'll catch movement out of the corner of my eye and look over and see a silver apple.

  • My iphone 4 switches off unexpectedly and does not charge properly every time

    My iphone 4 turns off unexpectedly and does not charge properly every time. Can anyone help

    Hey bigstu29,
    Thanks for the question. To completely isolate the issue, you may want to follow these steps:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    - Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    - Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
    Learn about LCIs and corrosion.
    - Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    - After at least 15 minutes, if:
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                   - The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
                   - Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    - If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
                   - If the display turns on, go to step 4.
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    - Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
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    http://support.apple.com/kb/TS2802
    Thanks,
    Matt M.

  • HT1386 I have iTunes (up to date) and an iPhone 4s. When I connect it using the USB cable it does not appear in the top right corner. Other devices do and also the cable is fine as it charges and the PC sees it as a device. I've looked online and have no

    I'm new to this and I think I typed a long heading!
    Anyway the issue is I have iTunes and just updated it to the latest. I also have various Apple devices however my iPhone won't sync with iTunes. When I connect it using the USB cable it does not appear in the top right corner as does other devices. The cable is fine as it charges and also my PC sees the device. However it does not appear in iTunes so I can't sync music to it.
    I've searched the web but all asume iTunes can see the device.
    Help!?

    Hi David,
    If you are having issues with your iPhone not being recognized by iTunes on your Windows machine, you may find the troubleshooting steps in the following article helpful:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Regards,
    - Brenden

  • TS1363 I can't connect my iphone 4s in my laptop I changed the usb cable and is not charging too. What I can do?

    I cant connect my iphone 4s on my laptop, I changed the usb cable and is not charging too. What i can do?

        D13, thanks for these details. This an awesome clue. Are you able to connect to this Wi-Fi connection with other devices? Let's try a few steps to resolve this issue.
    First, reset the network in Settings>General>Reset>Reset Network and power your device off/on.
    Secondly, delete the Wi-Fi connection in Settings>Select your Wi-Fi>Forget this Network and the try to connect to that Wi-Fi again.
    Lastly, try creating your Wi-Fi connection. Tap Settings>Enable Wi-Fi ON. From Choose a Network, select Other. Enter the Wi-Fi network name. Select Security. Select the Wi-Fi network type then select Other Network. Enter the Wi-Fi network password then select Join
    Keep us posted.
    LasinaH_VZW
    Follow us on Twitter @VZWSupport

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