My iphone 5 screen has frozen I have pressed the top button and home button together but it's still not working
My iphone 5 has frozen. I have tried pressing the top and home button together but it still doesn't work.
Siri works but I can't swipe to unlock or get any further.
I am experiencing the same problem
My phone was exposed to literallya drop of water and has since become unresponsive to touch, slide, or tap.
Only the home button and sleep button work
please help
ive tried rebooting but still the problem persists
Similar Messages
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I have an iphone that has stopped charging. I have purchased a new battery and charger for it but it is still not charging. Does anyone know how i can fix this?
That pretty much eliminates all the user-serviceable parts the phone has.
When you say you purchased a new battery, I'll assume that it included the installation and you did not go fiddling with the nanoscrews and such. So it's got to have some sort of warranty that the part is good and it is time to take it back for service. -
The screen of my iphone 4 is blank and the phone does not respond even after pressing the on/off and home button, the only reaction is the vibration felt when I plug in to charge the phone. What should I do?
This is the ipod touch forum
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My Macbook Pro is frozen on the login page with a white screen and only my login picture. How do I fix this? I can't turn it off and I closed it and let it charge but it's still not working. It's only 3 months old and was working perfectly fine 30min before this happened.
Hello Kierasully,
I would start your troubleshooting with the article below for issues of not being able to log in to your Mac. Start with booting up in to Safe Boot as well as resetting PRAM on your Mac. If that does not work, then verify the hard drive with booting to the Recover HD and go to Disk Utility to verify it.
Mac OS X: Gray screen appears during startup
http://support.apple.com/en-us/ts2570
Regards,
-Norm G. -
hi i was watching a tv series on my iPad3 thru the app VIKI when it suddenly froze. I tried to turn it off by pressing the sleep/awake and the home button but it would not go.
Try reset a few more times.
Hold the Sleep and Home button down for about 10 second until you see the Apple logo. -
My iphone 4 will not push my notifications to my phone. I reset and restored it and still nothing. I even set it up as a new phone in still nothin can anybody help me.
Hi R. Weav27,
Thanks for using Apple Support Communities. This article has some troubleshooting steps for issues with push notifications:
iOS: Understanding notifications
http://support.apple.com/kb/ht3576
Troubleshooting notifications
Push notifications require an active Wi-Fi or cellular connection.
Note: Notifications use Wi-Fi only when a cellular connection is unavailable. Firewalls and proxy servers may affect your ability to receive notifications. For more information, see Unable to use Apple Push Notification service (APNs).
If you're not receiving notifications for a specific app, try these steps:
Verify that the app supports notifications.
After installing an app or restoring a backup to a different iOS device, open the app to begin receiving notifications. If the app requires entering or logging in to an account, you will need to do this before receiving notifications.
Check Settings > Notification Center to ensure that the app is configured for notifications. If notifications do not appear in the Notification Center, verify that the Notification Center setting for the app is enabled.
Cheers,
- Ari -
I attempted to install iOS 7.0.2 on my iPad (3rd gen). The screen has frozen. Have tried resetting and restoring (via iTunes). Error mssg says that my iPad cannot be restored. Now what do I do?
Hi there hhcd92!
I have an article here for you that can help guide you through troubleshooting this situation:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
Hey my lock screen button and home button jammed it doesnt work.How can I fix this problem.But first of all I live in Turkey.But my Iphone 4 is bought from apple store victoria gardens CA.Do I have warranty in Turkey ?
The warranty is only good in the country of purchase.
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My new iPhone 4S has no service, have tried the trouble shooting it was no help,
Try a payphone, landline, or borrow a phone from a friend or relative.
Or you can email your carrier - try using google. -
I have the Iphone 5, and it shuts off randomly and the screen glitches. I have taken it into verizon and had it reset but the problem still continues. Is the only way to fix the problem to get a new phone? Also, why is it if I do need a new phone I can only get a refurbished one when I am paying insurance every month?
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the issue persists, take the device to Apple for evaluation. -
iPhone 5s intermittently powers off. I have to do a hard restart (simultaneously hold down power button and home button). Is there a cause and a fix for this?
Hello TJLapplesupportcom,
Thanks for using Apple Support Communities.
Please follow the troubleshooting steps below to resolve this issue you're having with your iPhone.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Take care,
Alex H. -
Sound has stopped. Have checked cover, Side Switch and volume buttons. Anything else I can do?
Sound has stopped. Have checked cover, Side Switch and volume button. Anything else I can do?
Sounds for what? Music, apps, alerts? Or all?
Make Sure iOS is updated to the latest version
Reboot the device by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings -
My phone died last night and when I plugged it in it wouldn't turn on.I tried restarting it but it has yet to turn on since last night,It was just a black screen,i try the on/off and home buttons together but its not working,What should I do?
How long have you had your phone? Because if you've had it a long time, the battery in the phone might of died on you. Or have you dropped it in water, snow, from high up? All those things could of disconnected something internally in your phone, or permentaly damaged the internal hard drive its self, or the sims card.
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My iphone 4 wont turn on after hours of charging, normally i would press the lock button and home button together but my lock button stopped working afue weeks ago. Help!
Hello Kimbo1991,
It sounds like your phone is not successfully booting even though you have reset the device. I would next recommend attempting a backup and restore to iTunes with this article:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
If you are unable to restore with iTunes I would next put the device into recovery mode, and attempt the restore again:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Regards,
Sterling -
my computer screen has a minor crack on the top part of my computer how much will it cost to get it fixed?
you can either take it to Apple or any Apple Authorized repair center and have them give you an estimate.
Or you can go HERE and pick the part you need replaced and have an Apple repair shop change it for you.
If you're Macbook Pro has a valid warranty - i suggest you take it to Apple, spend the $$$ to get it fixed so that it won't interfere with your warranty.
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