My iphone 5 suddenly died and won't turn back on even after doing the recovery procedure. Even when I put it on charge the apple sign appears for 5-7 seconds and even after that it won't turn on. Help?!?!
My iphone 5 suddenly died and won't turn back on even after doing the recovery procedure. Even when I put it on charge the apple sign appears for 5-7 seconds and even after that it won't turn on. Help?!?!
DFU mode an try to restore to iOS6.1.4 it will wipe out the whole device if it works but than youll kno if its a software issue if it works or ahardware issue if it dont work
Similar Messages
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Hello, i have a question on my iphone 4s. I went to a party a few days ago and it had gotten stolen. The next day my friend said that he had found it and it was jaibroken? The phone was on 1 % when i had recieved it. It then died and i plugged it in to the charger. When i plugged it in the apple logo appeared as if it was starting but, it wasnt. The apple logo appeared for about ten seconds and then the screen went black. After that, the connect to itunes screen popped up and will not go away. So now when i take it off of the charger the screen just stays black and wont turn on? I tried connecting it to itunes and restoring it. But it wont even show my phone any more on the side of itunes. I tried restoring it and an error had occured (2001). I have looked up on youtube how to fix this problem and non of them have helped or worked. Its my only phone and i cant even text my girlfriend which bothers me terribly!! Please help me ASAP!!
The terms of service of the Apple Support Communities prevent us from helping anyone with a jailbroken phone.
You're on your own. Good luck. -
My iphone wont turn on, it keeps loading for the longest time and then the apple logo appears for about 10 seconds and then glitches to the color blue and repeats.What do i do?
Hi there e12345,
You may find the troubleshooting steps in the article below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W. -
Hi, I dropped my i-phone 4 down the toilet 6 days ago and have left it in rice to dry out. When i try turning it on there is no power. I connected to charger and the apple sign appears. After a while it shows iOS6 on screen and then asks me to connect to i-tunes however my i-phone does not appear on i-tunes. Can you advise me what to do next?
Make an appointment at the genius bar and take your credit card. An out of warranty replacement is $199 for a 4S, $149 for a 4.
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The red X has appeared in my Ipod Classic Screen. Apple support tells me that I need to first put it manually on disk mode. to put it on disk mode I ought to press menu and select buton togeher, when the apple sign shows up, hold select button and play together.
After pressing Menu and Select, when the Apple sign appears, I immediately press select and play/pause, but again the red X sign appears. so it does not go to Disk Mode. Has anyone had this issue? I would be grateful if you could tell me what to do.Thank you everyone for the replies. It defiantly helped point me in the right direction. With any luck, I will have my replacement phone sometime tomorrow.
I was able to call the iPhone support line this morning. The Apple rep stayed on the line with me for about an hour until he was sure the new phone would ship out. For $199 plus $29 for expedited handling I was able to get the replacement ordered with overnight shipping. Since the replacement doesn’t involve ATT&T I have no reason to suspect any further delays. Kudos to the Apple rep that helped me straighten out this mess.
It’s a shame that AT&T cares so little for their existing customers. Not only did they try to sell me the same phone for $499, they outright refused to help me. They also lied to me on numerous occasions and strung me along for close to three weeks for something that only took an hour to complete with the Apple rep.
I filed a formal complaint against AT&T through the Better Business Burrow as well as requested a review of our cooperate contract with AT&T. Our company currently has over 3000 phones with AT&T and there contract comes up for bid the end of our fiscal year (this October). We will be giving it heavy consideration before we consider renewing their contract.
I doubt that any of that will matter to a company that cares so little about their customers, but you never know.
Thanks again for all your help. I would probably still be trying to get my replacement for the next few months if it wasn’t for your suggestions.
-Niel -
its really weird my iphone just cut out yesterday and nothing was working hard reset anything left it on a docking station all night and this morning when i woke up the apple sign appeared, have tried doing a hard restore and to no success. It has now blacked out again any suggestions?
very odd just replugged i phone into docking station where it asked me to plug into itunes restore is now working
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My iphone 4s wont turn on,it wont even charge,when it does eventually start to charge the apple icon on the screen will appear for a few seconds then itll disappear, i have tried to do the soft/hard reset but nothing happens, can anyone help me please? do i have a dead iphone on my hands? isit worth me going into the apple store and seeing what they can do or isit pointless? please help!!!
Try to backup and restore you device in itunes...restoring the device is like removing the iOS software off the device and re-add in a newer software, after you have restore you device, MAKE SURE YOU SET UP YOUR DEVICE LIKE A NEW DEVICE, DONT NOT RESTORE FROM BACKUP!!... give the device a chance to use the newer software and see if the issue still persisting, if the issue still on going then its would be a hardware issue.
Call Apple Care and see if your device is still under warranty to get it replace -
My phone keeps freezing, the apple sign appears on the screen and then it freezes again and repeats itself.. has anyone had this before? if so, what is it? & it's also not letting me restore it from iTunes, it keeps coming up with error (9) or error (14).. help?
Hi there Holly N,
You may find the troubleshooting steps in the article below helpful.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Configure your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, or 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
-Griff W. -
OS X Mavericks Upgrade Issue
Now when I boot my iMac, a new gray screen appears for a few seconds following the Apple screen and just before the login screen. The new screen shows several boxes with unidentifiable figures in them. It has become annoying because it has never appeared before. Anyone know of a way to stop this screen (of garbage) from showing? Thanks…LarryIt's possible that a PRAM reset may solve the problem:
http://support.apple.com/kb/HT1379?viewlocale=en_US&locale=en_US -
my ipod touch wont turn on! i pressed the power button and the white apple logo appeared for five seconds and went to a black screen, and then back to the logo for 5 secs and back to the black screen for 5 secs. im not touching my ipod and it is still doing this. i did leave it onover night to update ios, is this why??
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Why does the Apple logo appears and disappears when I'm the iphone 4?
When I'm using iphone 4 the Apple logo appears and disappears and appears lock screen. What to do? It' s a bug or a hardware problem?
Hi sarasalves,
Welcome to the Support Communities!
If the Apple logo is flashing on your iPhone 4, you may need to put the iPhone in recovery mode so that you can restore it. The article below explains how:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
I hope this information helps ....
- Judy -
I have a iphone3GS. It could not be boot up. When i press the sleep/wake button, the apple logo appear and then disappear. The password login screen didnt' come on. When i tried to connect my phone to the itune on my laptop, there isnt this button that i can sync my phone with the laptop.
Sounds like your iPhones software may be corrupt. Try placing the iPhone into recovery mode. To do this, follow the steps in this article:
http://support.apple.com/kb/HT1808
Hope this helps
- Greg -
my iphone4s blackout.. I tried the on/off and home botton and only apple sign appears and then blackout again.. What should I do?
OP has posted twice already responded to post that was correctly in this forum which included fact that it had been immersed in water ...........................
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Hiya,
My iPhone 5 suddently turned off while I was texting a friend.. What is wierd is that my iPhone 5 was at 75% charge. Eventhough I charge it, my iPhone 5 stil will not turn on.. Please help me. Thank You..First try charging via usb into a pc/mac, use a different cable or wall adaptor.
Also try a hard reset
- hold the home button and sleep/wake button down for atleast 10 seconds
When connecting the phone to a pc/mac that has iTunes installed does itunes recognise the iPhone? -
My iPhone 4 suddenly died and wont turn on
my phone was at 90% and then suddenly turned off when I dropped it. After trying to turning my phone on the screen demanded to be charged and now it only shows the low battery icon and wont turn on or connect to my PC and iTunes.
Try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone should reboot. It could take up to 30 seconds of holding to get this to work. If it does not come on after that, it is very possible that your dropping it has damaged something causing the device to stop working. If the reset does not work, then make an appointment at the Genius Bar at Apple to get the device checked.
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