My Iphone 5, was backed up and restored. Music doesn't sync, when reconnecting device each time, it only offers restore or new phone rather than sync option. Can anyone help please?
My IPhone 5, was backed up and restored. Music doesn't sync, when reconnecting device each time, it only offers restore or new phone rather than sync option. I have reinstalled ITunes but still this hasn't worked. Can anyone help please?
This problem started last year when ios 8 was released. I think apple is trying to force users to buy music on iTunes store and that's why it's impossible to sync other music and also that's the reason why they haven't solved this serious problem. That's really disappoints me and i'm angry with apple because i have like 10 gb of music in mp3 and i can't sync music from iTunes to my iPhone.
Similar Messages
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my iphone 1st gen is stuck in recovery mode and every time i try to reinstall firmware i get an error code 1015 can anyone help please?
Make sure you are using current iTunes on your computer. Click the iTunes Tab at the top of this page. Or try to Restore your iPhone with a different computer.
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I have an iphone 4 and changed my Apple id EMAIL ADDRESS online with no problems. I changed it on the phone in 'Music' but the STORE APP now wont accept my password and shows the previous email address even after syncing, Can anyone help please?
Welcome to the Apple Community.
If it's iCloud that is asking for these details:
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
If it's iTunes asking for these details:
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
I lost my iPhone and got a new one so I could restore all my contacts etc but during set up my cable didn't work and I had to set it up as a new phone because i had to use it immediately. now I have a new cable and it's working and I want to restore all my contacts, can I still do this? thank you
Transferring information from your current iPhone to a new iPhone
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Some of my sounds do not work. I have the classic bell sound for my text messages but when someone sends me a text message it doesn't make a noise anymore. Does anyone have any ideas on what's wrong? It seems that it stopped working ever since I upgraded to the latest iOS system
Hey Grose1946,
Thanks for the question. I understand that you are experiencing issues with sound on your iPhone 5c. The following resource may provide a solution:
If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support
http://support.apple.com/en-us/HT203794
Thanks,
Matt M. -
I know my passcode is correct but when I try to reset my iPad mini it keeps asking for a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I'm having problems connecting my iphone to itunes. I have the Itunes on my computer but it wont register my phone is connected... Can anyone help please? xx
If your music was purchased within iTunes, then you should be able to get your purchases restored. If it was music you imported, then you must re-import the CD's. So sorry that you lost it all. Most people never back up their data.... even when they talk the talk but never walk the walk. 3 copies, and rotate them. son, father, and grandfather (Old school stuff but if you have a bad disc, the other saves may be your rescue!)
Good luck... -
my iphone 5 is stuck in recovery mode with error 14 unknown error coming up each time i try to restore.
Any suggestions?Hi ShinefromOKC,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different Dock Connector or Lightning Connector to USB cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. An incorrectly set default packet size can cause this error. Contact the software manufacturer that installed the packet-size modification for assistance. Or, follow this article by Microsoft to reset the packet size back to the default for Windows:How to reset Internet Protocol (TCP/IP).
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
I hope this information helps ....
Happy Holidays!
- Judy -
I have a PowerBook G4 17" and need Apple discs to set it up again. Mine lost during move. Screen seems damaged, has vertical lines. Can anyone help. I can call as I have unlimited calling on my iPhone 6 anywhere in North America.
king,
If your Powerbook's serial number (do not post it here) starts with "W8" then the vertical lines are mostly likely due to a defect in the display itself. W8 is a factory code and, during the iMac G5 and PowerBook G4 timespan, that factory shipped thousands of units with the same defect. It cannot be fixed via software.
As all PowerBooks are now classed as "obsolete," an Apple Store will not work on it. They will look at it ands tell you it has vertical lines and that they cannot fix it. This Apple article shows Apple devices they curently considered obsolete:
Vintage and obsolete products - Apple Support
It is possible that some Apple Authorized Service Providers (AASP) will still work on older computes but they cannot get neededparts from Apple. As this issue was so pervassive, it wil be hard for you or an AASP to find a used/pulled display that is not effected with the "W8 Curse."
Although I love the old PowerBooks, I would not even spent the money for disks, much less the US$150-400 it would cost to replace the display, even should one be available.
If you give us a rough idea of where you are in the world, we can suggest repair shops specializing in fixing older Mac notebooks, but be aware those resources may be rather scare outside North America. -
iPad stops responding, showing the Apple logo only,i tried to place into recovery mode and attempted to restore again but after downloading the software, it brings error in downloading s/w message.can anyone help please.Thanks
http://support.apple.com/kb/TS3694#error14
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network. -
hi all,
this morning my iphone 4 turned itsle foff and is fully charged but will now not turn back on and the pc will not recognise it.
its a business phone and is very important can anyone help please?Also This Link may be of Value:
Device not recognised
For PC
http://support.apple.com/kb/TS1538
Cheers, -
I was given a replacement and told to set it up on itunes but now I cannot retrieve my address book, can anyone help please?
a message appears saying that there is a problem with the windows installer.
What's the precise text of the message please? (There's a few different ones I can think of that you might be getting.) -
trying to connect my iPhone 4 to a blue tooth network on my iMac, and can't do - can anyone help please?
What are you trying to accomplish?
You can only connect your phone to your MAC for tethering only. -
My iPad takes hours to charge even when I turn it off I have bought like 6 chargers and my iPads been sent back twice and it still doesn't work when I'm charging it what do I do ??
I am also having the same problem.. Its too much annoying and its unfortunate nobody at apple support has anyclue of what is happening?
... This is happening almost most of the time keeping my phone down most of the times. -
i am trying to download some apps onto my iphone 3gs and it keeps saying i need to update it for this but ive trying and there is no update option on the phone or through itunes, it keeps saying its up to date, can anyone help please?
Would this matter then? can you not update the 3g to the lastest software?
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