My Iphone 5 won't charge while turned on.

My iphone 5 won't charge at all while turned on. I have to turn off my phone in order to charge it. I can't really use my phone now because of the iPhone 5 battery life. I need help!

You are going to have t take that to the apple store . Make a Genius Bar appointment and they will help you. Most likely they will give you a new phone. Hope this helps
Jake

Similar Messages

  • My 1st Gen Ipod Touch won't charge while turned on, dies 30 seconds after powering on.

    I own a first gen Ipod Touch. Recently I let it sit until the battery died. When I went to charge it, it wouldn't charge unless I held the charger a specific way. Then, when I discovered the one way it accepted the charger, it started charging. However, once the apple logo popped up and my password screen came on, the ipod was no longer charging. Keep in mind I still had the charger in the same way as before. Around 30 seconds after the Ipod started, it shut back off. This keeps happening and I've tried a bunch of things. Nothing I've searched for gets me any results. Any help?

    Have you tried:
    - Using another cable?
    - Restore in the iPod. First from backup and then to factory defaults/new iPod?
    - Looking carefully at the dock connector on the iPod.  Look for bend or corroded contacts or other abnormalities?
    It sounds like you have a problem with the dock connector or cable or maybe a bad battery.

  • Hello there, i have a major issue with my iphone 3g, it ran out of battery yesterday and now it won't charge or turn on at all, can anyone help??

    hello there, i have a major issue with my iphone 3g, it ran out of battery yesterday and now it won't charge or turn on at all, can anyone help??

    Apple Does Not recommend that. Please Read.
    http://support.apple.com/kb/HT1490
    From that article
    "Portables with built-in batteries"
    Current Apple portable computer batteries are pre-calibrated and do not require the calibration procedure outlined in this article. These computers use batteries that should be replaced only by an Apple Authorized Service Provider.
    MacBook 
    MacBook (13-inch, Late 2009) and later
    MacBook Air
    MacBook Air (all models)
    MacBook Pro
    MacBook Pro with Retina display (all models)
    MacBook Pro (13-inch, Mid 2009) and later
    MacBook Pro (15-inch, Mid 2009) and later
    MacBook Pro (17-inch, Early 2009) and later
    Thanks.
    Allan Mac wrote:
    Apple recommend calibrating the battery when you buy a new Macbook and then every few months, or monthly if it used on mains all the time. This, as Apple says is to keep the battery operating at maximum efficiency. When the battery discharges and shuts the macbook down, it still has reserve power for a good number of hours. There is also a logic board battery to hold various settings.
    I rather think I will take Apples advice on using their equipment not yours, but I would be intrigued to discover what is it you know that Apple doesnt about its batteries?
    Allan

  • TS3274 iPad won't charge while plugged into computer

    My iPad won't charge while plugged into computer

    The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
     Cheers, Tom

  • Ipad won't charge unless turned off

    My iPad 2 won't charge unless turned off and in some cases not at all.  It does this off and on.  Typically, it'll stop charging when turned on and I can turn it off and charge it to over 40% (or so. . . .it varies) and then it will charge the rest of the way while turned on. And then, I can go through long periods --maybe a month-- where it will charge as usual (while on) but then suddenly it will stop charging while on and will only do so when off.  This back and forth has gone on for several months. Today it stopped charging even when off.  Given history, it might kick in and start charging suddenly but I fear that the battery could run out this time and I'll not be able to charge and restart it. I'm at 20%.  I am using the iPad 10W charger and I have a new one so the cord is good and it works to charge my iPhone as well.  I have also tried rebooting the system, holding down the home and start button.  Anyone have experience with this and a solution? 

    you can also try the universal troubleshooting step of resetting your iPad. No data is lost so don't worry.
    You can reset your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
    Try again to see if the problem persists.

  • IPhone4 iOS 4.0.1 won't charge when turned off

    I had a 3GS that when placed in the dock (connected to my iMac which is always on) and was turned off (the iPhone that is) would charge normally and was completed in the normal amount of time (a few hours for a complete charge). When I upgraded to iOS 4.0.1, the iPhone would only charge in the dock if it was left on.
    I upgraded to the iPhone4 (4.0.1) and the same thing is occurring: the iPhone won't charge when it is turned off; only when it is left on will it completely charge.
    Because it happened with my 3GS after upgrading to iOS 4.0.1, I am assuming that it is a software issue with the new operating system.
    I have tried a restore as recommended by tech support, but that did not resolve the issue. Has anyone else had the same problem? Any idea how to fix it so that the iPhone4 can charge when placed in the dock and is turned off? Thanks.
    Message was edited by: acmd1633
    Message was edited by: acmd1633
    Message was edited by: acmd1633

    1) stop being impatient.
    We are all users like yourself... reposting one minute later is not going to get a lot of sympathy from us.
    2) Clean the dock connector with a soft, dry brush
    3) Try a different sync cable or charging device.

  • My iphone4s won't charge while being plugged into any charger/ iPod dock

    My iphone4s won't charge while being plugged into any charger/ iPod dock

    If the iPhone won't charge when connected to the power adaptor that was included with the iPhone, the same when connected to your computer, and no change when connected to any charger, do you have access to another cable to rule out a problem with the cable being used?
    If no change with a known good cable, there is a hardware problem with the iPhone.
    Call AppleCare or make an appointment at an Apple Store if there is one nearby.

  • The battery won't charge while plugged in.

    I have a ten-year-old iPod video 30g whose battery died several days ago. I bought a new battery and changed it into my old thing. However it won't charge while plugged in. I mean, actually the charging battery sign will show but it's still empty when unplugged. Now the battery has run out and while I plugged it in it will show "please wait, very low battery". But it just won't get started since no eletricity is being transferred.
    Please help. Thanks!

    Does your iPod appear in iTunes or on your computer as external storage, if you connect it now with no battery inside.  I know older iPods (4th gen and earlier) function normally as an iPod without a battery connected, as long as it is connected to power with the docking cable.  Not sure about the 5th gen iPod.
    If it you can get it recognized by the computer, you can off-load the songs.  iTunes syncing is generally in one direction only, from the computer's iTunes library to iPod.  So you cannot use iTunes to transfer song files from iPod to computer (except for songs purchased from the iTunes Store).  However, there are third-party methods and utilities that can transfer from iPod to computer.  If you do an Internet search on something like "ipod transfer," you should get some links.  (The CNET article seems to be popular.)
    I guess you do not have the original photos?  When photos are synced by iTunes to the iPod, iTunes optimizes the photos to fit the iPod's small screen and take up less space on the iPod, and the photos are stored in a single database file (instead of separate image files).  The only easy way to recover photos from an iPod is IF (when you synced the photos), you had a setting enabled on the iPod's Photos screen iTunes (where you set up syncing for photos).  The setting is to "include full-resolution photos when syncing" (that may not be the exact wording).  If that setting was enabled, iTunes puts a full-resolution copy of the image files on the iPod, in a folder called Photos, which you can access (using Windows Explorer or Finder on a Mac) by turning ON the Enable disk use setting.
    Otherwise, the photos on the iPod are low-res versions of the original photos, and they are not directly accessible on the iPod.  There may be third-party utilities that can access the photos on the iPod, and save them off on your computer's drive.

  • IPod touch won't charge while installed in vehicle through direct interface

    Hello,
    This just began happening about two weeks ago. The touch won't charge while installed in the car directly through the interface. I have tried three different set-ups so I know it is not the iPod cable or stereo. It seems to charge and hold said charge fine through wall plug or CP but while in the car it only seems to charge enough to continue playing and then when the car is off, it acts as though it is no longer connected and dies so when I start the car the next time, I have to wait for the unit to charge enough to play...
    Oh and it is a 1st gen 8gb touch.
    Is this the battery or a hardware issue with the touch itself?
    Thanks for any help...
    Nick

    I have the same problem with my Audi and started when I installed the 3.0 update. Besides I can't use the Hi Fi Apple device, which I bought 3 years ago. I'm sure the update didn't take in considerations old interfaces and the HiFi.
    32gb
    2nd gen

  • My 4th gen iPod touch has been plugged in for hours but it won't charge or turn on

    I have a 4th gen iPod touch. It has been plugged in for hours but it won't charge or turn on. I cannot restore it because it won't show up in iTunes. I have tried pressing and holding the home and/or the power key but that does not work as well. I have tried restarting Apple Mobile Support. I have updated my iTunes. I have tried EVERYTHING but it will not turn on at all. Any suggestions?

    Hi BCarolinaCopper,
    This sounds like you need to have a battery replacment this can be done if you have AppleCare or you will have to pay if unable to if the fault continues please
      visit a apple store genuis bar contact them via this link or https://www.apple.com/uk/retail/geniusbar/ or through the support on https://getsupport.apple.com/GetproductgroupList.action
    Good Luck

  • Hi my iphone was fully charged and turned its self off, i have tried to turn it back on and reset it, but no luck so i have plugged it in to my pc and it displays the apple logo and then goes back off i have tried this a number of times with no success

    hi my iphone was fully charged and turned its self off, i have tried to turn it back on and reset it, but no luck so i have plugged it in to my pc and it displays the apple logo and then goes back off i have tried this a number of times with no success anyone got any idears?

    Try here:
    iOS: Not responding or does not turn on

  • IPhone 5 with IOS 7.0.1 won't charge or turn on

    My iphone5 has no battery and won't charge up, both chargers I have are Apple brand and work perfectly with my iPad but won't work in my iPhone, even when I try turning it on the dead battery symbol won't show up, I cleaned the lightning socket but it still won't work and tried holding lock and home buttons while the charger was plugged in but still no response. Can anyone help please?
    Btw the phone is still under warrantee

    Mine is ok, so it seems not to be a issue of iOS.
    Call AppleCare and let them check the availability of your Apple account.

  • IPhone 4 won't charge, connect, turn on...

    The other night I had my phone plugged in to charge and I kept hearing it turn on and off. I woke up and took it off the charger and all it displayed was the flashing red battery with the charging lightening bolt.
    Now it will not connect, hold a charge or turn on. iTunes doesn't recognize it, I've left it plugged in for hours and nothing changes. I can't reset it by holding the home and lock buttons down. I've tried leaving it plugged in and restarting my computer but nothing will power it on. I've tried my wall charger, car charger and MacBook Pro but nothing will get it to turn on. Any help would be fantastic!

    A solution I found else where is to:
    Connect the iPhone to your computer, Itunes wont acknowlege the phone at this stage.
    Now put the phone in to DFU mode(see this link for an explanation of how to do it, few button clicks but it will answer any questions you might have: http://osxdaily.com/2010/06/24/iphone-dfu-mode-explained-and-how-to-enter-dfu-mo de-on-your-iphone/).
    iTunes will now recognise the iPhone in DFU mode, giving you the option to factory reset the device with the latest iOS update
    This happened to me yesterday while using an iPhone 4 I purchased a year ago that was running iOS 4.1. At the time of writing the latest iOS is 5.0.1 which my phone is running fine with no further issues. Of course if you dont have your data backed up you stand to lose some stuff, but the phone will run fine and iCloud which comes with iOS 5 will prevent future data loss. Hope this saves someone some time searching the internet or a trip to their local apple shop.

  • Iphone 5 wont charge or turn on help please

    my iphone 5 wont charge I tried everything to turn it back on. It was working one minute but then I went to go use it and it wouldn't turn on, 10 hours later and it STILL won't turn on. It was fully charged, but I charged it some more just in case - didn't work. Then, I plugged it into my computer while holding the home button down in order to update/restore it. It updated but never restored, and after that it STILLLLL won't turn on. I then tried holding the home and lock button down together for a few minutes in order to restart it, yet it still won't turn on. It is getting extremely frustrating at this point. I googled any other solutions to this problem, but all of the solutions I've basically already tried, and ended up never working.
    Help, please?!

    Hi there,
    I would recommend taking a look at some of the troubleshooting steps found in the article below.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    -Girff W.

  • My iPad 2 won't charge or turn on anymore

    My iPad 2 was working then went dead and now won't charge or even turn on. I have tried different chargers to make sure it wasn't the charger it self. I have been told it might be the port or the battery it self. Or even maybe something called a ghost app could have made it crash, how can I fix this? Can I do it myself?

    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
    http://support.apple.com/kb/TS2802
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    Best Practices for iPad Battery Charging
    http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    How to Save and Prolong the battery life of your new ipad
    https://discussions.apple.com/thread/4480944?tstart=0
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    To Extend a Device’s Battery Life, Get to Know It Better
    http://tinyurl.com/b67c7xz
    iPad Battery Replacement
    http://www.apple.com/batteries/replacements.html
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

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