My iPhone 5C does not keep the correct time.

The Time randomly changes by hours and minutes. This morning it was off by 3 hours plus some minutes. I am in the correct time zone and the Date & Time is set to Automatic; Time Zone is New York. I have another iPhone 5c in my house hold and it does NOT experience the same issue. Both iPhones are using the same Apple ID. I have not reset the phone yet because I will lose all previous text messages etc. I m also not able to connect to yahoo mail when the time is off and I am forced to send Text messages as opposed to iMessage, which has caused problems with my contacts NOT being able to text me. This is a huge inconvenience. I am on AT&T. I went to their Corporate store today and they told me they were unable to assist me, that I need to take my phone to an Apple Store. This is not acceptable. The nearest iPhone store is more than 30 minutes from my work AND home. I work late hours and it is very difficult to have to deal with this type of an issue. Please assist.

JRoet wrote:
The Time randomly changes by hours and minutes. This morning it was off by 3 hours plus some minutes. I am in the correct time zone and the Date & Time is set to Automatic; Time Zone is New York. I have another iPhone 5c in my house hold and it does NOT experience the same issue. Both iPhones are using the same Apple ID. I have not reset the phone yet because I will lose all previous text messages etc. I m also not able to connect to yahoo mail when the time is off and I am forced to send Text messages as opposed to iMessage, which has caused problems with my contacts NOT being able to text me. This is a huge inconvenience. I am on AT&T. I went to their Corporate store today and they told me they were unable to assist me, that I need to take my phone to an Apple Store. This is not acceptable. The nearest iPhone store is more than 30 minutes from my work AND home. I work late hours and it is very difficult to have to deal with this type of an issue. Please assist.
Doing a reset, does not cause you to lose data, however a restore as new will.
a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
If that doesn't work restore from your backup, if that doesn't work restore as new. If that doesn't work, then schedule an appointment with the Genius bar and take trip to the Apple store.

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My iPhone 5C does not keep the correct time.

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