My iPhone 5c won't send iMessages, snapchats, email from the Mail app, and it won't load YouTube. Other internet apps like Pandora and Instagram work fine though. Any suggestions on how I can fix this?
A couple days ago I first noticed the problem when snapchats would appear on my lock screen but when I opened the app I kept getting the error message that the app was not able to refresh my story. Then the next day I was no longer able to send iMessages, they wouldn't go through and would only reach the second party when I sent them as text messages. Also, YouTube won't load and Mail won't send or receive email. I've already tried restarting my phone but there was no change. At first I thought my network connection was the problem but Instagram, Safari, Vine and Pandora all work perfectly. Any suggestions?
Try this procedure to be sure of a proper restart.
Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)
I would also try: Settings > General > Reset > Reset Network Settings
Similar Messages
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I am trying to sync my IPhone up to my computer. It shows it is working, but the movies and t.v. series I purchased from my phone are not showing up in my library on my computer. I have updated both my phone and computer. I am using windows. Any suggestions on how I can get this to work?
Hi, Abril_Perez17.
This may be related to a new feature embedded in iOS7 that shows all purchased music by default. Go to Settings > Music, then turn off Show All Music. See if the issue ceases once the feature has been disabled. This information is located on page 63 of the user guide below.
iPhone User Guide
Regards,
Jason H. -
I have many hours of video on my computer and I haven't had this problem before. In the past, imovie opened up and then is asks me if I would like thumbnails generated. Any suggestions?
Hi
Did You alter or move any folders named ?
• iMovie Project's - or -
• iMovie Event's
Don't - either iMovie get's confused or it can't find them at all (it has NO search for them - function -at all)
If You did move or alter anything - try to get all back as before and it might work again.
Yours Bengt W -
My G3 power PC, I cannot get the disc drive to open so I can put a disc into it. I sounds like it is stuck. Is there a way I can fix it without taking it in to a repair store?
OK, what you have is an iMac G4 17-inch USB2.0. Good work.
Unfortunately, that model is among the hardest to service at home. Getting one apart is a job of modest difficulty; reassembling it so the heat dissipation system works properly is more difficult. Many have succumbed to heat-related failures following improper reasesembly.
Did you try my suggestion of booting the computer while depressing the mouse button?
When you start the computer can you hear a short sound from the optical drive?
If you put a light fingernail pressure between the tray and the computer case, does anything move?
If you need it serviced professionally, unfortunately Apple considers that model obsolete and will not work on them. You'd need to find an independent repair shop that really knows G4 iMacs. -
I have many songs on my iphone that play half way through and then the sound just stops, when I look at my phone the song is still playing, just no sound. Any help on how I can fix this?
Could be a defective SIM. Try a new one from your carrier.
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My iPhone is in recovery mode, But once it's done with the process a tab comes up saying there was something wrong restoring it (1015) error. Any suggestions of how I could fix this?
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
In other words:
The backup to which you're trying to restore was created with a lower or previos version of iOS than the one installed on your iPhone during the recovery. If this is the case then you'll be unable to restore your phone with that backup and you'll have to set your iPhone up as new. Or,
Your iPhone was/is jailbroken. If this is the case, there is nothing anyone here or at Apple can do for you. -
I have a new Macbook Air, 6 months old, and for the last few days the fan had run continuously, this is the first time it has ever run, and now it won't stop, the fan starts up as soon as I turn it on and the computer seems to running more slowy.The computer is not hot but I am worried it may burn out,.Any ideas on how I can fix this please ?
Hello dwb,
Here is the screen shot, just the top half, there are another 10 pages, but I guess this should enough for you to have an idea of waht is going on, bit small I am afraid. No, I don't have any apps setup to run when I open my computer, the kernel, varies between 290 and 305 per cent ish.
Would that PRAM thing help ? I think it may be the computer itself, well something inside, as this the first time that the fan has ever started running since I have this computer, even when I have 3 or 4 apps running.
Thank you again for your advice,
Regard,
Beauty of Bath -
I've been working on our church website and all of a sudden this week, my computer will not connect to the site. I keep getting a message saying that the the connection to the server was reset while the page was loading. Does anyone have any ideas of how I can fix this?
The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
*[[/questions/918127]]
*[[/questions/918028]] -
Hi all,
I need help with my iphone4s.
When I turn on my iphone4s, the apple logo will show for a few seconds, and it will suddenly fade off to a blank screen, and not start up. It will then restart by itself, and the cycle repeats. Any suggestions on how I can troubleshoot this problem?
What seems to be the problem here?
thanks and regards
WanWanlucg wrote:
When I turn on my iphone4s, the apple logo will show for a few seconds, and it will suddenly fade off to a blank screen, and not start up. It will then restart by itself, and the cycle repeats.
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I work in a public library and we have two ipod touch and two ipod nanos we would like to circulate for our patrons. Any advice on how we can do this? Should we allow patrons to set the device up for personal use or download static content?
With the Nanos, you should have no problem lending them loaded with audiobooks from Librivox, etc.
As for the iPod Touches, I'm not sure the question is whether you should allow patrons to set up the device for personal accounts, but whether you can prevent them from doing so. Prepare to to a factory restore every time one is returned. -
My video app that is preloaded on the IPAD will not open. all I can see is a blank screen. Does anyone have any suggestions on how I can fix it?
The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
*[[/questions/918127]]
*[[/questions/918028]] -
I have recently purchased a used iPhone 4, when I pulg it into my pc a skull icon appears instead of the apple. The pc also does not recognise the iPhone. The phone was originally purchased in March of this year, so it is under 12 months old. Has anybody encountered this problem and or know how I can fix the phone? Thanks
You have apparently purchased a jailbroken phone. You can try to get it into recovery mode, then restore as new, but no guarantee it will work.
http://support.apple.com/kb/ht1808 -
I've been trying to update my version of Itunes for ages now and I keep getting an error message. When I get the automatic alerts for the upgrade this also won't work or the upgrade to Quicktime & I'm getting a bit miffed now. I've bought an iphone and as I have an old version of itunes I can't download my music to it.
Any help would be appreciated.
Thanks
LynSee the futher information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
tt2 -
I have an iMac desktop from 2009 and a brand new one, I have them connected directly, migration assistant freezes every time at the one minute mark, any idea how to fix this? it seems it has something to do with one of the profiles set up on the older computer.
Need more info. What version of OS X is on the 2009 iMac? How are you connecting them? FireWire-Thunderbolt or Ethernet?
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This initially started out as me trying to get my battery to work. my battery was dying after a few minutes so I was trying to kill the battery and recharge it to see if I couldn't get it back to a full charge. This didn't work but after a day or so I noticed the computer running slow and when I went to start it a couple days later the apple icon page would pop up and the little grey wheel would just whir away below it like it was thinking. The screen was kinda hard to see. Since then I have tried several different things to get the computer to fire back up as it should. I have taken out the battery and left it hoping the internal battery would die and it would reset itself to a default mode. Didn't work so I then tried taking the battery out and just using the power cord. This didn't work. I tried putting the battery out and in while running on the power cord. this didn't work. I have tried holding the "alt/option" key and that didn't work. Although it did give me a different window. I have tried holding down the "f" keys. That didn't work. I have tried installing a disc to try and reinstall the operating system. That didn't work. I had to shut it down and restart it holding down the eject key to get the disc back. I am running out of things I can think of to try so if anyone has any ideas I am open to all of them.
Thank you,
SeldovianMac OS X: What is Safe Boot, Safe Mode?
Mac OS X: Starting up in Safe Mode
I have tried installing a disc to try and reinstall the operating system.
Disconnect all peripherals from your computer. Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk.
Restart your computer when done.
Repair permissions after you reach the desktop-http://docs.info.apple.com/article.html?artnum=25751 and restart your computer.
If you did manage to reach the desktop after doing any of the above
my battery was dying after a few minutes so I was trying to kill the battery and recharge it to see if I couldn't get it back to a full charge.
Apple/About This Mac/More Info/Hardware/Power/Battery Information - copy and paste the information here. Do not include any serial numbers.
I noticed the computer running slow
How large is your hard drive and how much hard drive space do you have left?
Mac OS X (10.4.3)
Update to 10.4.11 using the combo update or Software Update along with all the other updates that goes along with it.
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