My iphone I fell to the ground yesterday, from a height of approximately 1 meter. after this I trailed off, now only turns on when I plug the usb but the apple appears and just turn off and turn back, there is nothing more that I recommend doing?

my iphone I fell to the ground yesterday, from a height of approximately 1 meter. after this I trailed off, now only turns on when I plug the usb but the apple appears and just turn off and turn back, there is nothing more that I recommend doing?

With that behavior you need to take the iPhone to an Apple store genius bar for an out-of-warranty replacement.  In the US that is $269 for the iPhone 5.

Similar Messages

  • When I plug a USB into the macbook it can't be recognized..why? And how can it be recognized so I can see it?

    I've been trying to put my USB into the macbook but I can't find it anywhere. How do I get it to be recognized into the system. Also, I don't get why my USB can't be recognized. Please answer this soon.

    USB what?

  • I previously downloaded The Walking Dead from iTunes to my iPhone. I deleted it to make space but now it no longer shows up on my purchased list on Apple TV. How do I get it back there?  My iphone shows it is in the cloud.

    How do I get a purchased show or movie to show up on Apple TV after I deleted or from my iphone? It is in the cloud on my phone but nowhere to be found on Apple TV.

    Hello compugrrl998,
    Thank you for the details of the issue you are experiencing with watching The Walking Dead on your Apple TV.  I am sure you are eager to watch it on your television. 
    Have you tried checking specifically in Movies > Purchased or TV Shows > Purchased on the Apple TV?
    Play previous purchases on Apple TV
    You need Apple TV (2nd generation or later) to play content on Apple TV. Some features require the latest version of Apple TV software. If they're available in 1080p, you can play previously-purchased 720p HD TV shows and movies in 1080p.
    Movies and TV shows
    On the Apple TV main menu, choose Movies > Purchased or TV Shows > Purchased.
    Select the item you want to view.
    Choose Play.
    Download past purchases
    http://support.apple.com/kb/ht2519
    If you are looking there and not seeing the episodes, I recommend verifying that you are signed in with the same Apple ID on the Apple TV that you are signed in with on your iPhone.
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • After i insalled a keylogger, firefox wont start anymore. i've already unninstalled the keylogger and scanned my computer with 3 antispyware, there's nothing more on my computer, but still, firefox crashs everytime i try to open it. please help me

    I get this report everytime i try to open firefox:
    AdapterDeviceID: 9490
    AdapterVendorID: 1002
    Add-ons: {5F590AA2-1221-4113-A6F4-A4BB62414FAC}:0.45.6.20100202.1,{89506680-e3f4-484c-a2c0-ed711d481eda}:0.9.5.6,[email protected]:1.1.1,{6F0976E6-26F3-4AFE-BBEC-9E99E27E4DF3}:1.4.14,{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}:20110323,wikilook@testpilot:2.7.0,[email protected]:4.0.20110415,{EF522540-89F5-46b9-B6FE-1829E2B572C6}:5.0.3,{b9db16a4-6edc-47ec-a1f4-b86292ed211d}:4.9.3,{46551EC9-40F0-4e47-8E18-8E5CF550CFB8}:1.2,{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22,{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}:6.0.23,{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24,{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}:1.3.9,{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}:6.0.26,{cc85cd4e-5a5b-4eda-a25c-bdaffa93b406}:0.7,{972ce4c6-7e08-4474-a285-3208198ce6fd}:5.0
    AvailableVirtualMemory: 4115996672
    BuildID: 20110615151330
    CrashTime: 1309981062
    EMCheckCompatibility: true
    FramePoisonBase: 00000000f0de0000
    FramePoisonSize: 65536
    InstallTime: 1308935344
    Notes: AdapterVendorID: 1002, AdapterDeviceID: 9490, AdapterDriverVersion: 8.632.1.2000
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 636
    StartupTime: 1309981057
    SystemMemoryUsePercentage: 63
    Theme: classic/1.0
    Throttleable: 1
    TotalVirtualMemory: 4294836224
    URL:
    Vendor: Mozilla
    Version: 5.0
    Winsock_LSP: Tcpip MSAFD [TCP/IP] : 2 : 1 :
    Tcpip MSAFD [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    Tcpip MSAFD [RAW/IP] : 2 : 3 :
    MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
    MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
    Provedor de Serviço de TCPv6 de RSVP : 2 : 1 :
    Provedor de Serviço de TCP de RSVP : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    Provedor de Serviço de UDPv6 de RSVP : 2 : 2 :
    Provedor de Serviço de UDP de RSVP : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD RfComm [Bluetooth] : 2 : 1 :

    Can you start Firefox in [[Safe mode]] ?
    You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
    Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    You can initially skip the step to create a new profile, that may not necessary for this issue.
    See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • My ipad is not connecting the computer when i plug in, USB device not recognized pops up.  I uninstalled and reinstalled itunes without any improvement.

    I cannot get my ipad to sync with the computer, the message USB device not recognized keeps popping up. I've uninstalled and reinstalled itunes without an improvement.

    Do you have firewall or anti-virus software running?  If you do, it helps to turn it off.  Otherwise, click on this link and see if it helps:  http://www.apple.com/support/ipad/assistant/itunes/

  • Is it possible for songs to be stored on an external hard drive and not my mac, and still play on iTunes? For example: those songs only show up when I plug in my hard drive. My mac has low memory, and I have a lot of songs.

    Title! I'm a starting up aspiring dj/musician. Thank you!

    Quick answer if you use iTunes' default preferences settings:  Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive.  Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the iTunes Library.itl file in the moved iTunes folder.
    If you put the copied iTunes folder in the default location of Macintosh HD > Users > *User Name* > Music  then you don't even need to start with the option key held down, iTunes will automatically look for it there.  (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.)
    Longer answers if for any reason you do not think all library files are inside your iTunes folder (changed preferences settings at some point):
    iTunes: How to move [or copy] your music [library] to a new computer [or another drive] - http://support.apple.com/kb/HT4527 - a somewhat bewildering and not always easily understandable set of options.
    For the record there's this reference for iTunes 11 but it really doesn't strike me as having the specifics you need. iTunes 11 for Mac: Move your library to another computer - http://support.apple.com/kb/PH12168
    2011 ilounge article: Transferring your iTunes library - http://www.ilounge.com/index.php/articles/comments/moving-your-itunes-library-to -a-new-hard-drive/  - An article with good background information (similar to the links above), particularly if you are not sure your media files are all grouped for quick answer above. Unfortunately under the single term "transferring library" it describes two very different moves; relocating just your media (not  really transferring your library and not recommended unless you really need this configuration), and relocating media+database (really your whole "library").  Make sure you understand the difference before electing to move only media.

  • Hello everyone, I have an iPhone 4 and it keeps turning on and then off continuously. I put it in recovery mode and i try restoring it but it wont work it just says error 21. If there is any way to fix i would like if you post it, thanks

    Hello everyone, I have an iPhone 4 and it keeps turning on and then off continuously. I put it in recovery mode and i try restoring it but it wont work it just says error 21. If there is any way to fix i would like if you post it, thanks

    If using windows...
    Temporarily disable your firewall and antivirus software and try again...
    http://support.apple.com/kb/TS1379
    See iTunes Connection Issues here...
    iTunes for Windows: Troubleshooting security software issues
    Etrane wrote:
    ... it just says error 21. ...
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers.

  • My iphone 4 only turns on when its plugged into a wall and when it finally turns on it lasts for about a minute then it turns off and while its on the signal says searching, what should i do?

    my iphone 4 only turns on when its plugged into a wall and when it finally turns on it lasts for about a minute then it turns off and while its on the signal says searching, what should i do?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.      
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. You likely have a bad battery.
    Apple Retail Store - Genius Bar                       
    Apple will exchange your iPod for a refurbished one with a new battery for $79. They do not fix yours.
    Apple - iPod Repair price                       
    A third-party place like the following will replace yur battery for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the battery yourself if you are up to it. A replacement costs about $10
    iPod Touch Repair – iFixit

  • My iPhone will not turn on, when I plug it into my computer and load up iTunes its in recovery mode and the only option is to restore my device to factory settings. I have no back up of my phone I've also tried the home/sleep button thing but nothing

    My iPhone 4 will not turn on, when I plug it into my computer and load up iTunes its in recovery mode and the only option is to restore my device to factory settings, I have no back up of my phone I've also tried the home/sleep button thing but nothing, I have literally done every method I was told, I checked for water damage and that's fine. I don't want to restore my phone or buy a new one or pay for repairs because that's wasting money when it could be a simple way to fix it. And yes, I've also tried charging it and turning it in. I really need some help with my phone

    That does happen.  It depends on how hard the server is being hit, as well as the connection speed of your system.  If you are on a windows system, you will want to disable any antivirus or firewall software during the download.

  • My iPhone 3Gs has frozen and I can't do anything except turn it off by hard boot. When I plug it in, I have the apple icon and that is all. It was at 43 percent battery life when it happened and my Twitter app was giving me problems. Thoughts?

    My iPhone 3Gs has frozen and I can't do anything except turn it off by hard boot. When I plug it in, I have the apple icon and that is all. It was at 43 percent battery life when it happened and my Twitter app was giving me problems. Thoughts?

    Put it in recovery mode and restore it as described here: http://support.apple.com/kb/ht1808.

  • TS1702 I just bought a new iphone 5S and once turned on and pushed the button restore from Icloud, I'm stil stuck in this section i can't do anything plus i turned it off and on again and still not working, please provide me with a solution very urgently!

    I just bought a new iphone 5S and once turned on and pushed the button restore from Icloud, I'm stil stuck in this section i can't do anything plus i turned it off and on again and still not working, please provide me with a solution very urgently!!
    Kindly note also that i did not work on this iphone before, i just turned it on and i cannot connect it to the itune and restore it as the itune cannot read the device since i'm not able to reach my home screen, I am stuck in my restoring screen.
    Please help!!!!

    You dont have any data on your phone yet right?
    If you dont connect your device to the computer and
    Press and hold the Sleep/Wake button and the Home button together for at least 15 seconds, until the Apple logo appears.
    after that click okay when it says itunes has detected an iphone in recovery mode. Then click restore
    after that try again

  • My ipad air is not turning on, when I plug it in it doesnt even show that is charging and I tried several chargers they all work fine, its just when off and pitch black help!!!

    my ipad air is not turning on, when I plug it in it doesn't even show that is charging and I tried several chargers they all work fine, its just when off and pitch black help!!!

    If the battery is very low, it can take 15 minutes or maybe even longer befor you will see any response at all on the screen. If you have let the iPad charge for what you think is a sufficient length of time and it still hasn't shown any signs of life, try a reset and see if that will force it to start up.
    Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo apperas on the screen and then let go of the buttons. If that still doesn't work, try charging the device again overnight. If it's still dean in the morning, try restoring the device with iTunes.
    Use iTunes to restore your iOS device to factory settings - Apple Support
    If that doesn't work, make an appointment at an Apple Store and seek their guidance.

  • My iphone turned off and i can't turn it on. I tried to turn it on with plugging into charger but it doesn't help. And the power button doesn't work.

    My iphone turned off and i can't turn it on. I tried to turn it on with plugging into charger but it doesn't help. the problem is that the power button doesn't work.

    Well, that is going to make it difficult, since the first two steps of user troubleshooting require the use of the power button. I suggest you get that fixed.

  • My iPhone 4 getting off automatically while battery 60% or more and turn on when i plug in please advice it is battery problem or hardware i use this mobile for 2 years and 3 month.

    My iPhone 4 getting off automatically while battery 60% or more and turn on when i plug in please advice it is battery problem or hardware i use this mobile for 2 years and 3 month.
    Thanking you.

    1.  you may have to take it in to Apple and get an out of warranty iphone for $199.
    2.  you can get your information from a backup of your phone.  you do have a backup of your phone right either in iTunes or icloud.  If you don't then your answer will be no.

  • HT1711 I recently deleted iTunes off my computer by accident, when I reinstalled it I got the new version and I can't figure out how to get my music to store on my iTunes to transfer from my iPhone to iTunes.

    I recently deleted iTunes off my computer by accident, when I reinstalled it I got the new version and I can't figure out how to get my music to store on my iTunes to transfer from my iPhone to my iTunes.  I goal is to get my iPod filled with the music that I have stored on my iPhone and figured the only way to do so is to use iTunes as my transfer hub.  Any suggestions?

    Wow you're kind of a iTunes bully.  Dude the reason I am asking for advice and help is I am completely computer ********.  If I knew the answer I wouldn't be asking.  Anyways.  Question to anyone else. 
    If I have no music on my iTunes at all and no music on my computer, hard drive or any other version of storage yet there is a playlist on my iPhone. While my iPhone is plugged into my PC and my iTunes is up, is there a way to swap my playlist from my iPhone to my iTunes?  Directly?  Without downloading some new media source or backing up my old media source from my history.  The reason everything was deleted (iTunes and media source) was due to the size of everything and space it was requiring.  I am simply trying to get 233 songs from A to B. 
    I have tried magic but it is not working.   
    <Edited By Host>

Maybe you are looking for