My iPhone library says library rebuilding I cant fix this I am trying to recover my photos and video please help.

My grandfather recently passed away. I have photos of our last moments together and i went to upload them to computer and Iphone says library rebuilding. I cant see the photos on the harddrive or anything. I am really nervous I lost these i had a video and everything I am really lost for words.....if anyone can give me any help on how to fix this i read something saying get the Iphone browers but it wont install.

Image Capture will only import photos and videos from the camera roll, not from photo stream.  In order to import them with Image Capture, you would first need to save the photo steam photos to his camera roll by opening his my photo stream album, tapping Edit, tap all the photos, tap Share, tap Save to Camera Roll.  You can then import them with Image Capture.  After doing so, delete them from his camera roll by opening his camera roll, tap Edit, tap the photos you want to delete, then tap Delete.
If you did this carefully, he would never know.  The risk is that you accidently left one or more photo stream photos in his camera roll and he noticed it.
Before doing this, check to see if the photo stream photos are already in his camera roll.  The may be as all photo stream photos originate from the camera roll.  Unless he subsequently deleted them, they would still be there and could be imported with Image Capture without needing to change anything on his phone.

Similar Messages

  • My iphone 4s 16g keeps restarting i cant back up anything because it keeps restarting what should i do please help ?

    my iphone 4s 16G keeps restarting i cant back it up or anything else because it keeps restarting please help

    Thank you for your reply.
    My iTunes is up-to-date.
    There is no number, just said "an error occured".
    There's no problem on iCloud back up, only take long time.
    I have tried this and re-downloaded iTunes, both didn't work.
    I have decided to give it all up. From now on I will never keep any important data on my phone. I prefer old-fashioned one better because I like to be independent. Technology is too complicated to understand. Too much headache. Thanks anyway. Goodbye!

  • HT4528 How do I recover deleted photos and videos from my iphone?

    Hi
    My toddler deleted some videos and photos from my iPhone. My iCloud was not switched on at that time. Is there anyway I can recover those deleted videos and photos?

    If you have synced the iphone while the pics were present then you may be able to restore from backup.
    Otherwise they are gone.
    You should be importing all pics taken with the iphone to your computer regularly as you would with any digital camera.

  • Advice for recovering from "The requested URL was not found on this server" error when browsing photos and videos on my iPhone 4S IOS5.1

    Im not quite sure how I got into this situation but I have fried my Iphone app photo and video library.  This demonstrates itself in 2 ways
    1. The above error message when I attempt to play videos older than a certain date.
    2. Photos older than a certain date - appear to be grainy suggesting that only the thumbnails are on the phone, and the full resolution photos have been blitzed.
    This coruption may have occured as I have replaced my Iphone 2 times in the last few months for various reasons, where each time I have restored them both using back ups I have made using icloud.  (I havent made an Itunes back up since the iclod came around)
    In reading the support forums - it suggest to restore from a back up version.  Is anyone aware if selectively restoring media content from an icloud back up is possible.
    I have 2 Back Up versions on icould.
    1- 13.5 GB
    2- 7.2 GB
    My hope is that the earlier 13.5 GB version has content I am looking for.
    I am kicking myself for not making the occassional itunes back up, or at least use Image capture as a more secure way of ensuring my personal content is not lost. (I am loosing faith with icould).
    Can someone suggest a good workflow for restoring from a cloud back up.  I have already downloaded the most recent photos using image capture onto my mac.
    Kiwi Grant

    Progress Update.
    I made a back of what existing phtos and Videos I had on my Iplhone.  I used Image capture to do this making an entire back up of photos and videoa that were still intact on the phone.
    Image capture is god for this purpose, as it does exactly what you ask it to do without applying any rules or squishing the files back into iphote (which might also be corupted) 
    Image capture wil do the basic function of retriving the contents of the phone and save them as native files on your hard drive.
    Once I did this I erased my iphone, and re intitialised it restoring an older back up from icloud.
    As the retore was happneing - I did retreive the missing files that cuased the intial beviour as above, and I could play the videos that were missing in the above scenerio.  The wierd ting was however that even though the source files were now back on the device, the thumbnail previews were missing. Where I ahd balck thumb nails for server portions of the resotred content.
    I then went to bed as the restore is a long process.  When I woke up the library had library had cleaned itself up.  Mysteriously the prcess had deleted the files missing the their thumbnails.
    This is very perculiar and bad behavior.
    I am now repeating the process, and will attempt to download the missing content as it is restored and prior to the phone trying to fix itself.
    Here are the lessons learned.
    DO NOT rely on Photo Stream to keep back ups and synchornise videos from you IOS device. IT DOES NOT SUPPORT THIS CAPBILITY
    DO NOT rely on iCloud Back Up alone - always fd an occassional iTunes back up or more reliably still always take a back up of photos and video files using Image Capture to be doubly sure that you a have backd up any content.
    DO THIS NOW - dont wait to loose your phone ofr have your phone repaired by replacement at the apple Store.  (I did both :-(

  • ICloud Photo Library: How do I transfer photos and videos only from my iPhone to my iPad but not from my iPad to my iPhone?

    I had iCloud photo libraey turned on on both my iPad and iPhone. As said by the feature, photos and videos were being transferred automatically from each device to each other. I have a 64GB iPad Air 2 and my iPhone 5 only has 16GB of storage so I am lacking much more space on my iPhone than my iPad. I was wondering if there was a way to transfer photos only from my iPhone to my iPad but not from my iPad to my iPhone. Would turning off iCloud Photo library on my iPad do the trick? Thanks hope someone can help me out.

    iCloud Photo Library keeps all of your photos in the Cloud which you then can selectively download. So, unless you download the iPad photos, they are not going to be taking up any room on your iPhone:
    How does iCloud Photo Library save space on my device?
    If you turn on Optimize [device] Storage, iCloud Photo Library will automatically manage the size of your library on your iOS device, so you can make the most of your device's storage and access more photos than ever. iCloud Photo Library stores the original, high-resolution photos and videos in iCloud and can keep lightweight, device-optimized versions on each of your devices. As long as you have enough storage, recent photos and videos that you access the most will stay on your device at full resolution.
    You can turn on Optimize [device] Storage from Settings > iCloud > Photos or Settings > Photos & Camera > iCloud Photo Library on your iPhone, iPad, or iPod touch. You need an Internet connection to access an original photo or video that’s stored only in iCloud.
    Here is a link to the FAQs page for iCloud Photo Library:
    iCloud Photo Library beta FAQ - Apple Support
    Cheers,
    GB

  • I can't trasfer music from my library in itunes to my iphone 3GS. A black ring with a line through it comes up when i try to move music onto my iphone from itunes. How can I fix this so that I can load my phone with music?

    I can't trasfer music from my library in itunes to my iphone 3GS. A black ring with a line through it comes up when i try to move music onto my iphone from itunes. How can I fix this so that I can load my phone with music?

    How are you trying to transfer it and what are your setting on iTunes.  I'm not on a computer that has iTunes at the moment so I'm going from memory and similar issue.  If iTunes is set to sync music then I don't think you can select and drag, if set to manual manage music then you can.  Also make sure you are dragging to music on the iPhone.
    Hope this helps

  • HT4236 All photos and videos lost after first sync on Iphone 5s and cant retrieve after backup

    Hi...new to this so please be gentle....plugged in my Iphone 5S to upload holiday photos and videos, the phone has sync'd them? and i clicked on backup and now i cant retrieve them at all?...tried to reset to the backup time but they are gone...any ideas or are they gone for good?
    Any help would be useful thanks.

    chloe_lux wrote:
    I cannot figure out where I did wrong, honestly speaking.
    Or, maybe it is because of the automatic sync function in iTunes? This time when I connected the iPhone with the computer, I was reminded to update iTunes - then I did so; by default, "Automatic sync when this iPhone is connected" is checked so the computer was syncing with the iPhone via iTunes. However I remember that there were notifications saying something like "this iPhone was synced to another iTunes library" and I needed to erase this iPhone to sync it to the new library - then I followed; if I cancel, I wouldn't have any option to sync my iPhone with my computer.
    Do you think it is because this operation that iTunes gave me the previous sync data that didn't contain the latest photos/videos?
    iphone are meant to be sync to only one iTunes library.
    so you went ahead with the sync and it erase all your data?

  • When i try to play music on itunes it says the original file cant be found. I have music on exyernal dive and it is working . How can i correct this

    When i try to play music on itunes it says the original file cant be found. I have music on exyernal dive and it is working . How can i correct this?

    See if you have most of the songs with 'Exclamation' symbol precede the name under your music library.
    If so, double click a song with ! mark on side, you will be given an option to locate the file where the song is held. Select "locate" and direct it to your External Drive folder / file where the song is and open it.
    iTunes then will give you the option to use this process to update all of your library.  OK that as this will fix all automatically instead of doing them one by one.

  • HT204264 "If you exceed your iCloud storage limit, photos and videos won't upload to iCloud, and your library will no longer stay up to date across your devices."  Really?  Can't we support the existing "last 1k photos will be available in the cloud" mode

    "If you exceed your iCloud storage limit, photos and videos won't upload to iCloud, and your library will no longer stay up to date across your devices."  Really?  Can't we support the existing "last 1k photos will be available in the cloud" model?  If we don't do this, won't this kill auto-sync of new photos from iOS devices to our libraries on our Macs (if the Mac's Photos app has auto syncing with the cloud turned on) once we go over our 5gb limit?  I have 350GB of photos in my Mac Photos library - I am not going to pay $20/month for 1tb iCloud storage.  Please advise, Apple.  Thank you.

    I agree and am baffled by this also.  At first I was really excite about this new feature.  Mostly because I would be able to seamlessly sync videos along with my PhotoStream.  I just assumed there would be some systematic way to handle large libraries.  Like removing older files as the current PhotoStream does.  However, it appears that this new feature will simply 'shut down' when you reach your storage limit.  This just makes no sense to me.  I would have to double check, but I have all my photos and videos in iPhoto and stored on a 3 TB external hard drive and I think the full library is over 1 TB.  So, even if I was willing to pay $20 a month for photo syncing (which I am not) I couldn't do it because my library is too large.  Again I am just baffled why Apple cannot blend this new service with the existing PhotoSteam model.  My favorite aspect of PhotoSteam is that is uploads all my iPad and iPhone Photos to my Mac for permanent storage and it seems this is lost in the new version.

  • The lens correction option in Lightroom 5 is for the Tamron 28-75mm lens, rather than the correct Tamron 18-270mm, even though it's correct in the Library metadata. How can I fix this?

    The lens correction option in Lightroom 5 is for the Tamron 28-75mm lens, rather than the correct Tamron 18-270mm, even though it's correct in the Library metadata. How can I fix this?

    Are you shooting RAW or JPG or some of both?
    When you say it won't let you change it, does that mean there are no lens profiles at all, or no lens profiles that match your lens? If you set Auto or Default you can select any lens you want from the list of manufacturers and profiles and then the Setup says Custom.  Of course this lens may not be the correct lens, but saying you cannot change it suggests there are no manufacturers or lenses listed on the dropdowns.
    Most lens profiles are for RAW only, so if you shoot a mixture of RAW and JPG then for the JPGs the lens profile may not exist.  If you are enabling Lens Profiles and have Auto or Default set and it chooses the wrong one then it may just be choosing the top one in the list for Canon if the specific profile doesn't exist for JPGs.
    If you are shooting raw and the profile does exist then you should be able to correct the situation:  In the list select the correct profile, then choose Setup:  Save New Lens Profile Defaults, and select Default from the Setup instead of Auto and it should pick the correct lens every time.  Assuming it does do that, then you can set Enable Lens Profiles = checked and Setup: Default and set those as your new Lightroom Defaults and it should pick the right lens.
    If you are shooting JPG then the lens profile may well not exist and there's nothing you can do about that except not shoot JPG.  If you feel like it you can hack a raw profile to be a jpg profile and put that hacked copy in the user-lens-profile area and LR will see it.

  • I would like to set up my email on the apple tv as well as have my husband's email on there so we can view both sets of photos and videos - it is already set up in his name - how do i add my name so as to view my photo library from all of my devices?

    I would like to set up my email on the apple tv as well as have my husband's email on there so we can view both sets of photos and videos - it is already set up in his name - how do i add my name so as to view my photo library and songs from MY phone ?

    this is not a reply - i asked the question - still trying to learn how all this works - someone please HELP ME

  • Trying to sync iPod with library, but receive this message, "The iPod is synced with another itunes library.  Do you want to erase this ipod and sync with this itunes library".  I do not want to erase my iPod... Any suggestions??  Please help!!

    Trying to sync ipod with itunes library, but I keep getting this message, "  The ipod is synced with another itunes library.  Do you want to erase this ipod and sync with this i tunes library?" 
    I do not want to erase my ipod!!!  Any suggestions?? please help!

    Another way. You can use a USB flash drive & the camera connection kit.
    Plug the USB flash drive (works the same with an SD card) into your computer & create a new folder titled DCIM. Then put your movie/photo files into the folder. The files must have a filename with exactly 8 characters long (no spaces) plus the file extension (i.e., my-movie.mov; DSCN0164.jpg).
    Now plug the flash drive into the iPad using the camera connection kit. Open the Photos app, the movie/photo files should appear & you can import. (You can not export using the camera connection kit.)
    Using The iPad Camera Connection Kit
    http://support.apple.com/kb/HT4101
     Cheers, Tom

  • I recently had to swap out my iphone 4s and I am having problems restoring photos and videos from icloud.  I get a message on my phone that says " the URL you are requesting is not found on this server".  Pics and videos have been deleted too.

    I recently had to swap out my iphone 4s and I am having problems restoring photos and videos from icloud.  When I restored my phone from icloud, half of my pics and videos have been deleted, the pics that were restored on my phone are very blurry, and the videos won't play.  I get a message on my phone that says " the URL you are requesting is not found on this server".  I have erased and reset my phone twice, but every time I do it, more pics and videos are deleted.  I have backed up to icloud and iphoto, however, some of the pics are no longer on iphoto either.  Is there someway to get the videos to play on my phone again?  Make the photos not as blurry as they are now and to restore the pics and videos that have been lost?  I really would love to have them back, this phone is supposed to be the best and right now it doesn't seem to be.  Please help if you can.

    I too have noticed that once i restored from iCloud. Pictures blurry and videos wont play!
    Need help too!!

  • HT4623 I lost my apps and iTunes after a restore, but it says there isn't enough space on the iPhone 4. How do I know how much space needs to be freed up? I keep deleting photos and videos, but I'm still getting the same message.

    I did an iphone 4 software update. It then asked me to do a "restore" in order for me to be able to use the latest iTunes. I did a "restore" to "factory settings" (this was the only option listed) thinking I'd be able to sync later and get everything back and ended up losing all my purchased apps and iTunes. When I open iTunes, "Welcome to your new iphone" and it says I can re-do the "restore" and choose my lastest update. I assume this will give me back my apps and iTunes. When i choose to do this, it says there isn't enough space on the iPhone. How do I know how much space needs to be freed up? I keep deleting photos and videos from the phone, but I'm still getting the same message every time I re-try. I don't want to delete everything, but I don't know what to do...? Thanks!

    Thanks but I think it has something to do with the 'restore'. in the newest iTunes 11, when I click on the tab "iphone", it redirects me to the "welcome to your new iphone" page and asks about doing a 'restore'. I already did a 'restore', but it went to the original factory settings and I want to 'restore' to my lastest back up as of April 12. When I choose that option, it says my iphone doesn't have enough space. I don't know how much I need to delete in order to make it work. I've deleted lots, but it only has 4.1 GB available. I'm not sure why this isn't enough to do a 'restore'. I don't want to delete all my photos and videos, but maybe I will have to?...7.7GB is used up for that. I can't sync or do ANYTHING...

  • Rsync used STRICTLY for "photos and video" library back-up

    Hi,
    I'm hoping to get some guidance from some experienced users of rsync.
    I'm new to rsync, but have been learning about it.   I'm also new to Terminal.
    .....**For full system back-ups, I use CCC (Carbon Copy Cloner)....clean and simple.**
    However, for my large "photo & video library" (over 1 TB on an external drive), I found that CCC, while essentially doing the same as rsync, seems to take MUCH longer.  Rsync, on the other hand, is very fast.
    This leads me to FIVE questions.
    Q1:  Is this because CCC (which uses the rsync command, albeit modified), is doing a check-sum or sometime else behind the scenes?
    Also, looking through the various command lines that other contributors have suggested when using rsync, I am a little confused as to which optional commands are necessary for a PURELY "photo and video" library.
    For the optional commands, I think the ones that are a MUST for me are:
    -a  - "archive" rsync, includes ownership info and extended attributes extremely useful for moving large volumes of data and keeping AD/OD/POSIX permissions intact
    -v - "verbose" gives the user more information on the rsync display
    -x - prevents crossing filesystem boundaries
    -t   - preserves modified time
    --delete  
    This tells rsync to delete any files on the receiving side that aren't on the sending side. Files that are excluded from transfer are excluded from being deleted 
    ....Optionally, I could add the following to view the progress:
    --stats
    This tells rsync to print a verbose set of statistics on the file transfer, allowing you to tell how effective the rsync algorithm is for your data.
    Q2:  Is there anything else I should be adding?
    Q3:  Also, I saw that one contributor used "bash" at the start of the command line.  Is this necessary for my specific purpose?
    Q4:  Snow Leopard comes with rsync version 2.6.9 version 29.   I know that version 3.1.0 is already out, but this would require an installation step (possibly using come Terminal commands, or something like "MacPort"), then adding patches, and perhaps some steps that I haven't mentioned.  Is version 3.1.0 really necessary, and in what way?  Much faster?  Better Integrity of the back-up?  Other?  (o.k., that was more than one question) 
    Q5:  Is there a command to preserve the "CREATED" time of the photo?  Is this taken care of by the " -a " or the " -t "?
    Thanks,
    Sam

    sling74 wrote:
    sling74 wrote:
    Hi Tony,
    Thanks for your quick reply.  
    A few other questions:
    1.     What is the -N command for?  I could not see it on the rsync.samba.org website.
    2.     My friend does not have CCC.  She's also using Snow Leopard 10.6.8.  What are the steps to properly install the newest version of rsync?
    3.    For myself, what would be the disadvantage of using CCC directly rather than accessing it via Terminal?  When running CCC, what are the default commands being used?
    Thanks,
    Sam
    Hi Tony,
    Thanks for your quick reply.  
    A few other questions:
    1.     What is the -N command for?  I could not see it on the rsync.samba.org website.
    That's added with the crtimes patch:
         -N, --crtimes               preserve create times (newness)
    2.     My friend does not have CCC.  She's also using Snow Leopard 10.6.8.  What are the steps to properly install the newest version of rsync?
    Here's what I do:
    1. Download and unarchive rsync and its patches
        a. Move patches directory to rsync-3.1.0
        b. cd rsync-3.1.0
    2. Apply patches relevant to preserving Mac OS X metadata
           patch -p1 <patches/fileflags.diff
           patch -p1 <patches/crtimes.diff
    3. Apply patch relevant to preserving Mac OS X hfs+compression
          patch -p1 <patches/hfs-compression.diff
    4. Configure, make, install
            ./prepare-source
            ./configure
            make
            sudo make install
    5. Verify your installation
          rsync --version
    By default, rsync will be installed in /usr/local/bin.
    If that isn't in your path, you will need to call
    your new version of rsync by its absolute
    path in /usr/local/bin (you will most likely need to do this
    and --version will verify that you have the right version)
    (from: Configuring Mac OS X for Unattended Backup Using rsync and updated for hfs+compression patch)
    3.    For myself, what would be the disadvantage of using CCC directly rather than accessing it via Terminal?  When running CCC, what are the default commands being used?
    No disadvantages that I'm aware of. 
    I'm not sure what defaults that Mike is using now, but most of the the flags that I use and posted are from the link above from Mike a few years ago.

Maybe you are looking for