My iphone / mac no longer recognize they are the same Itunes library. When I try to sync my phone now, it wants to erase everything and replace it with the computers itunes library. I have purchased items on the phone I don't want to erase
My iphone / mac no longer recognize they are the same Itunes library. When I try to sync my phone now, it wants to erase everything and replace it with the computers itunes library. I have purchased items on the phone I don't want to erase them from the phone. The phone backs up fine, but won't sync.
File>Devices>Transfer Purchases from "iPhone" and then sync.
Similar Messages
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My itunes freezes at the same point everytime when i try to sync my ipod. what do i do?
my itunes freezes at "preparing apps to sync" everytime i try to sync my ipod.
Maybe:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues -
If I don't pre-order iphone 6, how long until they are available in stores?
If I don't pre-order iphone 6, how long until they are available in stores?
mln2603,
Great question, it's important to have an idea when you can get the phone. Currently, the launch date annouced is September 19th, 2014. The stores will receive phones on that day as released and they will sell on the same bases, first come first serve.
AdaS_VZW
Follow us on Twitter at @VZWSupport -
Will i have to repurchase games i bought on my iphone for my ipad as they are in a smaller screen when i play them.
also isnt game center supposed to save my progress in a game as it is making me begin the games all over again.Not necessarily.
Some games are "universal", meaning they are for the iPad and iPhone natively.
These are denoted by a "+" on the price/purchase button.
iPhone games will work on the iPad, the screen can be doubled in size.
The graphics aren't as nice looking and text tends to be fuzzy.
No, game center is about badges and finding opponents for games.
Your game progress is saved when you sync with iTunes. -
. I have 6th gen iPod nano. When I try to sync it my computer tells me it has malfunctioned and Windows does not recognize it. My iPhone syncs fine so the problem must be the iPod. I have reset the iPod several times and no luck. Any suggestions?
Hello Alexdad,
We've an article that can help get your iPod Nano working with your computer.
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Cheers,
Allen -
My iphone 4s wont sync when I connect it to the pc( not apple). It is connected as it comes up on itunes but when I try to sync it with apps/ music etc it wont. I am doing something wrong or is it a mistake with the phone. I am still able to download apps and music from itunes on my phone though.
I already restored it but that didn't help.
TIA for any replies.iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup?
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i got new iphone and when i connect it to my pc, it lost all my current data and replaced it with the backup on my computer, which is from april. so i have lost all my calendar information and schedule. does anyone know how i can reverse this and get my information back?
Every backup replaces the old one, so, unless you included the backup folder in your computer backup routine, you can't get back your calendar info.
The only time iTunes will not replace a backup is, when you use it to restore from, this one will stay in the backup list in iTunes.
More info on backups here: http://support.apple.com/kb/HT1766 -
I have only 2 choices for contact groups on the iPhone 5, hotmail and iCloud. If I click both then I have all my hotmail contacts which I don't want. However if I only click iCloud, any new contacts I add don't show up
Only contacts added to the iCloud group will sync with iCloud. To make this your default, go to Settings>Mail,Contacts,Calendars...scroll down to the Contacts section and tap Default Account. Here, choose iCloud as your default. After doing so, new contacts will be added to iCloud and sync with your iCloud account.
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I am using a PC with window 7 and adobe photoshop 12. I have followed Photoshop Elements Help and I still have the same problem. When I try to backup Photoshop 12 it has stop on7% when calculating Total Media size. What can I do?
Hi Prabhuram and falez,
This issue appears where there are any inconsistencies in your catalog (generally for video files). This issue may be due to offline files, missing files, video scenes. The recommendation here would be to fix these inconsistencies and try again. If that doesn't solve the issue, please follow steps mentioned in email by me.
~Surendra -
I am using a work laptop and have the same problem. When I try to change the "configure proxy", they only available option is "use this proxy server for all protocols". Could it be that my system administrator blocked me from changing it since they don't want us to use Firefox.
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; FNGP_SYS)Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the ''Safe mode'' start window.
You have to close and restart Firefox after each change via "File > Exit" (on Mac: "Firefox > Quit") -
My macbook doesn't connect to the Wi-Fi at home while my iPad connects to the same Wi-Fi. When I try connecting my macbook to my iPhone's personal hotspot, the internet works but the issue is connecting my macbook to the Wi-Fi. Please help!!
I don't understand how to fix this and I don't seem to understand where the problem is coming from.Let's try the simple approach first. Restart your router. Any change?
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I lost my restrictions password and want to reset my ipod so i can put a new one on, when i try reset it it makes me put in my device password and restrictions password! How can i reset my ipod if i need the restrictions password which is why i am resetimg my. Ipod
Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored. Place the iOS device in Recovery Mode if necessary to allow the restore.
- Restore to factory settings/new iPod. . Place the iOS device in Recovery Mode if necessary to allow the restore.
- If you are up to file manipulation see the following but it may not work for iOS 6.1.3 or iOS 7
How to reset forgotten Restrictions...: Apple Support Communities
- How to Recover Restrictions Forgotten iPhone Restrictions Passcode | The iPhone and iPad Blog -
I am trying to update my iPhone software but to do so I needed to update iTunes. When I try to do that, I keep getting this error message" "There is a problem with this Windows Installer Package. A program required for this install to complete could not....
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I try to redeem an iTunes GC and I get a "Session Has Timed Out" Message. The same thing happens when I try to download a song, after I'm taken to the SLA page. I sent Apple Support an email. They told me its software on my computer restricting access to my Internet Connection, but I haven't installed any new software since my last purchase from the iTunes Store. What can I do to fix this?!?! Thanks
Delete and redownload them if doing so is free in your country.
(106637) -
How do I get my library from my phone to my new computer? I no longer have access to the old computer and when I try to sync my music, it says it will erase everything on my phone. My itunes library is not showing up when I sign into the new computer. Its not even showing any downloads.
The iphone is not a backup/storage device. It simply mirrors the selected content of the computer to which you sync.
It has always been very basic to always maintain a backup copy of your computer for this very occasion.
If for some reason you have failed to backup, not good, then you can transfer itunes purchases from your iphone: File>Transfer Purchases.
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