My iPhone went black and the hold the power and home button solution will not work

My iPhone went black and the hold the power and home button solution will not work

Make sure it's charged.
Try to Reset your device:
    Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first).

Similar Messages

  • HT4528 I dropped my phone in water, everything works fine except for the home button, it will not work. Any suggestions on how to fix this? I really don't have the money to buy a new phone right now...

    I dropped my phone into water for a split second and everything works fine except for the home button... I really don't have the money for a new iphone right now.. Please tell me some tricks to get it working again... Thank you

    put the phone in an open bowl of rice on a heated surfade such as a raduator
    for 48hours

  • My iPhone went black and is now not responsive. What can I do?

    My iPhone went black and is unresponsive. It was working and then black. How do I fix it?

    Press and hold sleep/wake up button on top along with home button for over 10 seconds till Apple logo appears.

  • My iphone went black and will not turn on past the apple logo

    iphone went black and wont turn on past apple logo

    Did you try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again?
    If this does not work, connect in recovery mode and restore, explained here:
    If you can't update or restore your iOS device

  • HT2978 my iphone went black and it will not come back even after i held the two bottons for over a min

    my iphone went black and it will not come back on even after i held the botons down for a min

    Hey dodie67,
    Thanks for the question. Sounds like your iPhone stopped responding to buttons, switches, or touchscreen input, so you'd want to go through the troubleshooting steps in the following article and see if that resolves the issue:
    iPhone, iPad or iPod touch: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Take care,
    David

  • My ipod 4 Generation wont start. I have tried the hold lock button and home button but it wont work. any ideas?

    My ipod 4 Generation wont start. I have tried the hold lock button and home button but it wont work. any ideas?

    Try holding the buttons longer--at least a minute or until you see the Apple logo light up.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • HT4623 iOS 6.1 no longer available because you are no longer connected to the internet- this is what my iphone 4 shows. iv tried switching off again and again, closing apps by double tapping the home button but still not working. please help.

    this is what my iphone 4 shows. iv tried switching off again and again, closing apps by double tapping the home button but still not working. please help.
    is there any other method to download ios 6.1.2.
    my phone is not being recognized by itunes on my new windows 8. neither its working on touch copy.
    kindly help.
    thanks

    well in thatcase, i need another help .
    thanks for your instant reply.
    i have currently bought a new laptop (windows 8) and my iphone is not being recognized by itunes.
    because i have no backup on my previous laptop, i downloaded touchcopy but even touch copy is not recognizing my iphone.

  • HT4972 i have the iphone 3gs and ive dropped it a few times. when i press the home and lock button, it will not turn on, but when i plug it in, it says in big font IOS 6 and when i slide it open it says connect to itunes or emergency call. it wont turn on

    i have the iphone 3gs and ive dropped it a few times. when i press the home and lock button, it will not turn on, but when i plug it in, it says in big font IOS 6 and when i slide it open it says connect to itunes or emergency call. it wont turn on when i plug it in to my pc. tips?

    roush12345 wrote:
    i ... it wont turn on when i plug it in to my pc.
    Place the Device into Recovery mode... All data / Content will be Erased.
    http://support.apple.com/kb/HT1808
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup
    http://support.apple.com/kb/ht1766
    But... if the Device has been Modified... this will Not necessarily work

  • My new macbook air and new thunderbolt monitor will not work together. the keyboard will not engage and the monitor screen keeps going black. is it a problem with the monitor, connection, laptop?

    my new macbook air and new thunderbolt monitor will not work together. the keyboard will not engage and the monitor screen keeps going black. is it a problem with the monitor, connection, laptop?

    A new Mac comes with 90 days of free tech support from AppleCare.
    AppleCare: 1-800-275-2273
    Call AppleCare. They will help you.
    Best.

  • IPad 2 has a black screen which lights up to a grey black screen when I press the power or home button

    iPad 2 has a black screen which lights up to a grey black screen when I press the power or home button but I dont see the apple logo. The battery is fully charged and when I plug it in to my computer, I can use iTunes to do everythng except backup the iPad since its passcode locked. Please help me resolve this problem. I don't have apple care

    Yup! I've been there! You just have to double-tap the screen with three fingers and the zoom should go back. You have to turn off the feature in Settings>Accessibility>Zoom>and turn the switch off so this won't happen again when you double-triple tap.

  • Hi all, Since I updated to Mavericks I am having trouble with Safari showing all the buttons/clickable options, but they are gray and will not work. Specifically, the Trash Can/Delete and the "Move to" folder button simply do not work. Any ideas?

    Hi all, Since I updated to Mavericks I am having trouble with Safari showing all the buttons/clickable options, but they are gray and will not work. Specifically, the Trash Can/Delete and the "Move to" folder button simply do not work. Any ideas?

    Please post a screenshot that shows what you mean. Be careful not to include any private information.
    Start a reply to this message. Click the camera icon in the toolbar of the editing window and select the image file to upload it. You can also include text in the reply.

  • My ipods internet doesnt look how it should , and my app store will not work at all , should i bring it to the apple store to see what they say ?

    my ipods internet doesnt look how it should , and my app store will not work at all , should i bring it to the apple store to see what they say ?

    What do you mean by "my ipods internet doesnt look how it should"?
    What happens when you try to use the App store? Error message?

  • TS3276 my server went down and now my email is not working, can anyone help please?

    My website server went down and now my email is not working (though the server is back up)
    Does anyone know what I need to do?
    I'm told by my website hosts that I need to 'reconfigure authentication" but I have no idea how to do this, they are now closed for the weekend and I need it fixed before Monday morning. Could anyone tell me where to find step by step instructions. I've tried but have made matters worse and the couple of mail accounts that WERE still receiving email are now also not.
    Help please!

    Hi Eyen80,
    If you are having issues with your iPhone’s camera not functioning, you may want to troubleshoot using the steps in this article -
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Specifically -
    Camera isn't functioning or has undesired image quality
    If the screen shows a closed lens or black image, force quit the Camera app.
    If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
    Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
    Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
    Try turning iPhone off and then back on.
    Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
    Try to remain steady while focusing:
    Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
    Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
    Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
    Note: Video-recording features are not available on original iPhone or iPhone 3G.
    If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • Hey my lock screen button and home button jammed it doesnt work.How can I fix this problem.But first of all I live in Turkey.But my Iphone 4 is bought from apple store victoria gardens CA.Do I have warranty in Turkey ?

    Hey my lock screen button and home button jammed it doesnt work.How can I fix this problem.But first of all I live in Turkey.But my Iphone 4 is bought from apple store victoria gardens CA.Do I have warranty in Turkey ?

    The warranty is only good in the country of purchase.

  • I upgraded my iphone 4 ios and now my phone will not restore -, i upgraded my iphone 4 ios and now my phone will not restore -

    i upgraded my iphone 4 ios and now my phone will not restore -

    I have run into the same problem. 
    1.  I was sharing the same itunes account with my wife for both of our iPhones 4s.  She upgraded her phone to IOS7 two weeks before I did.  After I did we ran into problems with messaging.  Because we shared itunes account, both iphones were linked.  When I sent text messages to someone, she got a copy. When they replied, she got a copy.  I tried several ways to remove her phone from my profile, but would not work with new IOS7.  I had to create a seperate itunes account for my phone in oirder to do so, as recommended on several help forums.
    2.  I backed up my phone onto itunes before setting up seperate itunes account.  It showed that all the photos, contacts, notes, apps, etc. were synced and backed up.
    3. I logged off itunes (former shared account- now wife's account), logged into new itunes account, and proceeded to restore my phone, while logged into my new itunes account, thinking this would delete my wife's phone from the profile as shared devices.
    4.  Phone would not restore by automatically syncing with itunes, by selecting back up recovery file to recover, or even by deleting everything and starting fresh as if it were a new phone, then trying to restore the data file as if it were recovering the backup info onto the new phone.
    5.  I get the same **** initialization loop sequence on the iphone every time, even after itunes goes through the recovery process, syncing all data, etc., multiple times.  The iPhone loops through the grey screen "Welcome" in different languages, then asks which wireless server I want to connect to, enter passcode, then asks if I want to set up phone as a new device, backup from iCloud, or from iTunes backup.  It does not matter which I select.  It prompts me to connect to iTunes again.  The point is, I have already been through these procedures and the iPhone cannot get past this point and enter run mode, showing me a screen with all my recovered settings. 
    For time being, just to have a functional phone, I have had to delete everything off the phone and set it up as a new device, back to factory settings. Then the phone will get past this and enter into run mode showing screen and apps with factory settings, no contacts, no email ( have to set up again), no voice mail ( have to reset).
    Any ideas on how to over ride this reset mode in the iPhone, when all I want to do is download and recover settings from a backup in iTunes to the device?

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