My iphone will not connect to wifi...the wifi option is greyed out...i tried resetting network, no luck

My iPhone 4 will not connect to wifi...the option is greyed out...I tried resetting network but nothing happens.

Hello there, LTD1111.
It seems you've done some great troubleshooting so far. The following Knowledge Base article offers a few steps you may want to review, and it also provides some additional recommendations if the issue persists:
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
Resolution
Follow these steps to resolve the issue:
Restart your iOS device.
Make sure that airplane mode is off by tapping Settings > Airplane Mode.
Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
If you still can't turn Wi-Fi on, please contact Apple for support and service options. If you can turn Wi-Fi on but are experiencing other issues with Wi-Fi, please see these steps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Similar Messages

  • My iphone will not connect to wifi no matter what i try.HELP

    my iphone will not connect to wifi no matter what HELP

    Have you tryed to restore the iPhone too ?
    Restore the phone in iTunes using a backup, and if needed as a new iPhone, without using a backup.  However, the greyed out WiFi is often due to a hardware failure requiring replacement of the phone.
    This may help http://manuals.info.apple.com/en_US/ipod_touch_user_guide.pdf

  • My imac will not connect to wifi what so ever. i have tried 3 different routers and all my other apple devices work fine. when i take it to the genius bar it seems to work with apples instore wifi. thus leading the "geniuses" to say nothing is wrong.

    my imac will not connect to wifi what so ever. i have tried 3 different routers and all my other apple devices work fine. when i take it to the genius bar it seems to work with apples instore wifi. thus leading the "geniuses" to say nothing is wrong.

    Back up all data before making any changes.
    Step 1
    Take all the applicable steps in this support article.  
    Step 2
    If you're running OS X 10.8.4 or later, run Wireless Diagnostics and take the remedial steps suggested in the summary that appears, if any. The program also generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
    Step 3
    If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. Continue if you find that Wi-Fi is faster with Bluetooth disabled.
    From that same menu, select Open Bluetooth Preferences. If the box labeled Discoverable is checked, uncheck it. Click the Advanced button, and in the sheet that opens, uncheck the top three boxes, if any are checked. Click OK. Enable Bluetooth and test again.
    If the application called "Bluetooth Setup Assistant" is running, quit it.
    Step 4
    This step will erase all your settings in the Network preference pane. Make a note of them before you begin, and recreate them afterwards. It may be helpful to take screenshots of the preference pane.
    Triple-click the line below on this page to select it:
    /Library/Preferences/SystemConfiguration
    Right-click or control-click the highlighted line and select
    Services ▹ Reveal
    from the contextual menu.* A folder should open with an item named "SystemConfiguration" selected. Move the selected item to the Trash. You may be prompted for your administrator password.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
    Step 5
    Reset the System Management Controller.
    Step 6
    Make a "Genius" appointment at an Apple Store, or go to another authorized service center.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present. 
    Keeping your confidential data secure during hardware repair
    *An SSD doesn't need to be zeroed.

  • IPhone will not connect to WiFi

    My iPhone will not locate my wifi even though all other devices connect to it no problem. It's like the network isn't even there.
    This happens every couple of weeks and I have to go to settings -> general -> reset -> reset network settings and then it works again. I guess this is a bug having to do with too many stored networks? Why doesn't apple fix it?
    Today the usual solution didn't work and neither a hard reset.
    How can I fix this? Thanks.

    If no change after resetting network settings, try restoring your iPhone as a new iPhone or not from your iPhone's backup.
    If no change after doing this, more than likely there is a hardware failure. The iPhone includes a one year warranty.

  • Wifi option is greyed out and after resetting the setting my 4s unable to call any one or unable to recharge money....???

    WiFi option is grayed out and after resetting the setting my 4s unable to call any one or unable to recharge money....???

    the same thing happened to me. Last time this happened i held the home and power button until the phone turned off, then i turned it on and let it charge and it worked. Now it won't let me get past the Apple sign flickering every 5-10 seconds.

  • TS1398 iPhone will not connect to wifi hotspot even when other iphones at the same loaction does.

    I have been to serveral malls and restaurants that have free wifi.  I can connect using my iPad.  Other around me can connect with there iPhones.  My iPhone4s goes to the login screen, which is blank.  After a couple of minutes, it errors out and says "Hotspot login could not open ....".  What is interesting, is that on the devices that do connect, the login screen is not blank and it says it is trying to connect to 192.168.33.1.  My iPhone states it is trying to connect to iBook.info or appleiphonecell.com.  What the heck is going on? This happened on iOS 6 and now on iOS7.
    rc

    Not a personal hotspot problem.  I have never used this feature nor want to.
    rc

  • My Iphone will not connect to WIFI

    My iphone has worked fine with no problems connecting to the internet through WIFI. Recently my home network would not connect. the network shows up on the wifi search I click connect I type in the Network password and it says incorrect password.
    I checked my router settings and even removed the WEP security and changed the network to none, so even when i try and connect it says...unable to connect to this network. I have also tried to connect to other wifi networks at different locations and they also don't work.
    I have restored my iphone and still no change, I have also restored the network settings and still nothing...
    can anyone help?

    The normal way to approach this on home networks is to
    1) Reboot the router by pulling out the power cord
    2) reset the iPhone's network settings - Settings > General > Reset > Reset Network Settings
    3) When your iPhone restarts, tap Settings > WiFi > Other and re-enter your network name, security, and network password.
    If you removed security on your router, reboot it before you try and connect to it. If you get it working, use WPA2 when you put security back on your network. WEP is highly vulnerable to cracking.

  • WiFi is not working after iOS6 update. iPad and iPhone will not connect to WiFi.

    After updating ios6. My iPad (new iPad) and iPhone 4 both stopped connecting to my wifi. I have never has connection troubles with wifi.

    I had the same issue before. But not any more....
    Step1: Turn off your phone.
    Step2: Unplug the router from supply.and turning off is different. So unplug it.
    Step3: turn on router and phone back.
    Try connecting now; which should work ....
    This fixed my phone
    Check it out.....

  • My iphone will not connect to wifi or my data network.

    I have experienced this over the last few days. You see the problem is that my phone says that it is connected to my wifi and my data network but then i go to the web or get on a app that requires Internet and it says that I have no Internet connection. Please help me you guys, I have went to apple and they told me nothing is wrong and the something happens. I have an iPhone 4 and it is black, Thanks in advanced:)

        Sammyhunter lets get you back in action! Has there been any physical/water damage to the device? Try pressing and holding the home and power button together. Once the Apple symbol appears release both buttons. Keep us posted!
    AshleyS_VZW
    Follow us on Twitter @VZWSupport

  • My iphone will not connect to itunes computer says there is a problem uploading pictures

    My iphone will not connect to itunes the computer says there is problem uploading the pictures and stops the connection

    Yes. Talk to whoever replaced the battery. Sounds like they broke something.

  • I updated an iPod touch, an iPad 2, and an iPhone 4 to iOS 6, and all of them now will not connect to WiFi. They all give this wierd 404 error page from Apple and insist that I need to login to the network. Bad job testing the software Apple.

    I updated an iPod touch, an iPad 2, and an iPhone 4 to iOS 6, and all of them now will not connect to WiFi. They all give this wierd 404 error page from Apple and insist that I need to login to the network. What's the fix? None of the recommended fixes work in any of these devices. Reset device, reset network, renew lease, etc. None of them work.

    Does the iPod work OK?
    Does it charge when connect to the computer?
    Does it appear in My Computer?
    Look at the dock connector on the iPod. Compare with the iPod that does work/connect.
    I suspect you have a 2G iPod. Those can only go to iOS 4.2.1
    http://support.apple.com/kb/HT1353#iPod_touch_late2009
    iPod touch (3rd generation)
    iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
    The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

  • My iphone will not connect to my wifi only just started to do this the last 2 days i have tryed resetting network settings sometimes my wifi will turn on other times it will not could u plz help ?

    my iphone will not connect to my wifi only just started to do this the last 2 days sometimes the wifi turns on other time no often then not it will not turn on could u help ?

    Settings > General > Reset > Reset Network Settings.
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.
    If the problem is still not resolved, take the device to Apple for evaluation and possible replacement.
    Verizon does not provide hardware support, taking the device to them would be a waste of time.

  • HT1688 Iphone 4 will not connect to wifi, and there is NO password on it, i have reset network connections, and it wont connect. I click other and typed the name of the wifi in and it will not work, what do i do.

    I phone 4 will not connect to wifi, and there is no password, i have tried and tried and nothing works, also the lock button doesnt work, i bought off from someone on facebook and now it will not connect to the wifi, PLEASE HELP

    http://support.apple.com/kb/TS1398

  • My IPhone 4s will not connect to wifi, what can I do?

    My IPhone 4s will not connect to wifi, what can I do?i have tried network reset, turning wifi off and on but my phone will not connect to any network.

    Hi jazznola9,
    Welcome to the Apple Support Communities!
    There are several steps you can take when troubleshooting Wi-Fi connectivity on an iPhone and it sounds like you have already done a few of them already. In your situation I would recommend reading over and working through the steps listed in the attached article.
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    Have a great day,
    Joe

  • Iphone will not connect to Internet without WIFI connection

    My iphone will not connect to the internet without a wifi connection.
    I have restored the settings many times. But i still have this problem.
    I get a message on safari which says 'could not activate celluar data network'
    what do i do?

    If you have restored your iPhone with iTunes from your iPhone's backup and as a new iPhone or not from your iPhone's backup with no change, have you contacted O2? Your line may need to be reset by O2, which will involve turning your iPhone off whole O2 does the reset at the server, or possibly there is a problem with your SIM card.

Maybe you are looking for