My iphone will not turn on.... it froze earlier today and now it will not turn on all i get is a black screen with the apple symbol every once in awhile... also it will not connect to my computer so i can reset it to factory settings

My iphone will not turn on.... it froze earlier today and now it will not turn on all i get is a black screen with the apple symbol every once in awhile... also it will not connect to my computer so i can reset it to factory settings

    Sammyhunter lets get you back in action! Has there been any physical/water damage to the device? Try pressing and holding the home and power button together. Once the Apple symbol appears release both buttons. Keep us posted!
AshleyS_VZW
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  • My ipad will not turn on; just a black screen with the apple symbol on it.

    My nephew was on my IPad then I just frozed on him.  So he tried to reset it but it only shows a black screen and the apple symbol on the front.  The screen has been going off and on, like if it's trying to reset???  Is this a typical problem with the Ipad?  Can the ipad get virus'?  

    Before taking your iPad to your Apple Store, reboot it:  To reboot, hold the power and home buttons at the same time for at least 10 seconds (keep holding past the swipe to shut down bar if it appears) until the Apple Logo appears, then let go of both buttons and your iPad will reset.  If that doesn't solve your problem, the next step would be connect to iTunes and restore your iPad.  If that fails, THEN you take it to Apple.

  • HT201412 my iphone is not turning on its freeze on the black screen with the apple logo.Please help me guys iam fed up please its a humble request

    my iphone is not turning on its freeze on the black screen with the apple

    - Try a reset.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Then connect to your computer and try to restore.
    - See if placing the iPod in recovery mode will allow a restore. For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    - If the logo still show all the time, let the battery fully drain. After charging for an hour try the above again.

  • My 5th generation iPod (bought in April of 2013) will quit unexpectedly. It will take for ever to load what I write while texting. It also just goes to the black screen with the Apple logo. I'm not sure what to do.

    My 5th generation iPod (bought in April of 2013) will quit unexpectedly. I can't do app store apps (like snapchat or facebook, ect.) or apple apps (like Camera, Safari, ect.)It will take for ever to load what I write while texting. It also just goes to the black screen with the Apple logo. I'm not sure what to do.

    Try This...
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    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
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    Release the Buttons...
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    Reset all settings
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    If the issue persists...
    Connect to iTunes on the computer you usually Sync with and Restore
    http://support.apple.com/kb/HT1414
    Make sure you have the Latest Version of iTunes (v11) Installed on your computer
    iTunes free download from www.itunes.com/download
    More Tips here...
    http://osxdaily.com/2013/09/23/ios-7-slow-speed-it-up/
    http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
    Note:
    Also consider Deleting any Apps you have Purchased / Downloaded but you now never use.

  • Hello, I can't turn my iphone 4s on, it just broke down and now there's just the black screen with the apple logo on it. So I connected it to itunes and tried to restore it, but than always the errors 1603

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    You may have a faulty USB cable. Try another.
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  • HT4623 After installing the above mentioned update, my ipad will no longer turn on. I have just a black screen with the apple logo when I attach it to a power source.  Anyone else having this problem, please advise on how to fix.

    After installing the above mentioned update, my ipad will no longer turn on. I have just a black screen with the apple logo when I attach it to a power source.  Anyone else having this problem, please advise on how to fix.

    IF RESET DOESN'T WORK, FORCE IPAD INTO RECOVERY MODE
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  • Today, randomly my iPhone 5 stopped working. It has been on this black screen with the apple logo and some small white writing at the top of the screen for many hours. I've tried rebooting it and connecting to iTunes but nothing has worked.PLEASEHELP

    It has been on this black screen with the apple logo and some small white writing at the top of the screen for many hours. I've tried rebooting it and connecting to iTunes but nothing has worked.
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  • Accidentally deleted startupitems from library/startupitems on macbook now the computer wont startup and i get the grey startup loading screen with the apple symbol and a loading bar but wont load then turns off.

    hi, please help.
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    Reinstall OS X, either from disc or a recovery partition. You don't mention which version of OS X you're running so I don't know which it will be.

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  • My iPhone fell in the pool, I tried the whole rice thing. & It seems to only turn on show the black screen with the apple & some white lettering on top of the apple. What else can I do to get my iPhone to work again?

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  • When i try to turn ipod touch on it stays on the black screen with the apple and nothing else happens. whats wrong?

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    - Also try DFU mode after try recovery mode
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    When I create an album of photos and then open the album and try to watch it by selecting "slideshow" I get only a black screen.  The white title comes up briefly but then no photos, only a black screen.  Also when I go back to the album and click on a thumbnail, up comes a big white exclamation point on a black background instead of the enlarged photo.  Any idea what's going on?

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  • Hello my Mac Air is frozen on the grey screen (with the apple symbol, sleeping mode, restart-and off button), once you turn it on.

    hello my Mac Air is frozen on the grey screen (with the apple symbol, sleeping mode, restart-and off button), once you turn it on. I Can`t press any button.My Mouse still works. Battery is charged. Alt-cmd-escape doesn`t work It even after a forced shutting off, the problem is the same.   what should i do? Thank you for your help.

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
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    The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.   
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    c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
    Step 3
    Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
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    When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
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    Step 4
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    Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
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    Step 6
    Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 7
    Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
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    Step 9
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

  • My ipad 2 turnes to black screen with the apple icon in the middle, it just hanged and i have to restart it?! so why this is happening ?! is there is an error or something i can do to prevent doing this ?!

    my  new ipad 2 turnes to black screen with the apple icon in the middle while using it or if i just left it locked for a while, it just hanged and i have to restart it?! so why this is happening ?! is there is a productio error or something i can do to prevent doing this ?!
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    No, it's definitely not normal. Your User's Guide recommends a series of troubleshooting steps to go through when your iPad is misbehaving: As you're already in effect doing the first of the main steps, a Restart of your iPad, and that's not curing it, move on to the next .. a Reset.
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  • Just upgraded my iPad to IOS5 and when the download was completed, a window said that there was an error and it could not restore.  Now I have a black screen with the Apple logo and the circle lines.  None of the buttons respond. Help, please!!

    Just upgraded my iPad to IOS5 and when the download was completed, a window said that there was an error and it could not restore.  Now I have a black screen with the Apple logo and the circle lines.  None of the buttons respond. Help, please!!

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