My iphone won't let me update or download apps and it keeps asking me to sign in and give different billing info.
My iphone won't let me update or download apps and it keeps asking me to sign in and give different billing info.
it declines it when u put in a different card that has $ available on it? have u updated the billing address to match the new card?
also, u can try using an itunes gift card instead.
Similar Messages
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My phone won't let me update or download apps. How do I fix this?
Hi Jbcarver09,
If you feel you may need to change the billing info associated with your iTunes Store account, you may find the following article helpful:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Regards,
- Brenden -
I updated to ios6 and my ipad won't let me download iBooks, apps, or update the ones I already have. My iPhone works though with downloading and updating, but it won't sync with my ipad. Does anyone know a solution?
it declines it when u put in a different card that has $ available on it? have u updated the billing address to match the new card?
also, u can try using an itunes gift card instead. -
My iPad mini won't let me update or download apps ?
Everytime I try to update my apps or download new ones (which are free), my iPad says there is a payment issue when I then enter my bank details in it says it's declined, there is money in my account and the apps I want and downloads are free ?? It's been like this for about two months now and I'm getting really fed up :(
I can't swear to this, but I thought that I read very recently that Apple no longer accepts debit cards. I just edited my response, read this.
http://support.apple.com/kb/HT5552
Message was edited by: Demo -
Iphone 4 ios 7 not updating or downloading apps
My iphone 4 ios 7 is not letting me update or download apps. I have tried rebooting and redownloading the
Multiple times. Any suggestions would be greatly appreciated!Read this for error 21
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart. -
Hello I'm trying to update my applications and it is asking me to sign in and checking my billing account .it is not accepting my billing account that I use tried to change it several time it didn't work .what can I do to solve it?
What happens when you try to confirm your details, if you are getting an error message then what does it say ? For a card to be accepted (debit cards are no longer accepted in all countries) it needs to be registered to exactly the same name and address as on your account, and have been issued by a bank in your country. If it's not being accepted then do you get the 'none' option on your account ?
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IPad Air won't let me update or download my apps, how can I fix this plz let me know
My iPad Air will not let me update or download any apps! Plz let me know how I can fix this problem thank you
You must contact iTunes support to get the problem resolved.
http://www.apple.com/support/itunes/contact/
If there is a problem with your account or payment info, you cannot
download anything (including free apps or updates) until the matter
is resolved.
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552 -
My ipod won't let me update or download any apps
I have a iPod touch 4g up to date and so do my brother and sister and we have had them for years without this problem. none of us are able to update or download apps, or anything for that matter. I have completely reset the router just in case I set something wrong with the settings, and its defiantly not a router problem and now i don't know what to try. Every time we try to download something it says "app name"could not download at this time. It also took music off of my sisters iPod that she had bought from the itunes store and it tells her she has to purchase it and download it again, but then it gives her pretty much the same message as with the apps.
I have turned off the router a few times, that isnt the problem, i"ve checked double checked and triple checked everything that could have to do with the router. I cant download apps onto the computer I tried thinking that it might work but it gave me an error code
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how do i delete my credit card info from my phone. because every time i try to update or download apps it wont let me because i only have 50 cents on my card. so i need help now before i smash this ****** *** phone and go with a galaxy s5
This does not make much sense.
Please explain.
Are you getting an error message? What does it say? -
My app store on my ipod wouldn't let me update or download apps?
I have the ipod 5th gen and ever since I downloaded the scribblenauts remix and brought the dlc with it, I can't update or download apps anymore. It keeps on sending me to my payment method and saying that there's a billing problem. I have money on my card and I have tried to sign in and sign out of my account and everything but it still doesn't help. Can someone help me?
Contact iTunes. You need a valid payment method and the messages says you do not have that.
Apple - Support - iTunes - Contact Us -
How do I switch from the uk store to the Canada store? On my iPhone it won't let me download apps or update without switching. Any ideas? Thank you!
Contact iTunes. You need a valid payment method and the messages says you do not have that.
Apple - Support - iTunes - Contact Us -
Someone please help me I have an iPhone 3GS version 4.2.1 8c148a and I downloaded slotmania this morning and it won't let me play it keeps asking if I want to upgrade and I can't upgrade because phone won't let me so I'm wanting to play my game I use to could play it and farmville but for some reason it won't let me play .... Can someone help me figure out something because I'm sure their is a way I can and husband won't upgrade me and I got free upgrade and can't even get because he's cheap it's sad Hugh
What iPhone do you have? You can check in settings>>general>> about.
If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
If your phone is not responding, reset it by pressing and holding down both the home button ad lock/ sleep button simultaneously until the Apple logo appears. -
could I use a 20$ giftcards from iTunes for a failed purchase Instead of a new credit card? I'm not going to add a new credit card to my account. When I try to update or download a new app it tells me I have to update my billing. So I can't do anything about it because I don't have a new credit card and I will not be getting one. I just want to use a 20$ gift card so that past purchase could just take it off of my giftcards I will add. Will this work?
Select None for payment method > iTunes Store: Changing account information
If None is not available > Why can’t I select None when I edit my payment information?
Yes, you can redeem an iTunes gift card for current purchases.
How to Redeem iTunes Gift Cards and content codes
And you can check the balance of a redeemed card > Account Home - Apple Store -
I never put security questions on mt apple I'd and now it won't let me buy anything with my Money I need help A.S.A.P
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
I have 3 Iphone 4's. One of them updates from the App Store with no issues. My other two which are under the same AppleID will not let me do updates. when I try it asks for my Credit card info then after i enter it it says "security code invalid". Has anyone else had this issue and how have you fixed it?
thank youLeigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software.
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