My Iphone4s does not recognize phone numbers

Hi!
My iphone 4s lists *every* incoming call - even those on my contact list - as "Unknown Caller."  Morever, it DOES NOT remember/list the number of any missed calls, so I a.) never know who called, and b.) can't call them back.
This was not a problem in my first 30 days of phone ownership, but now is a BIG problem as I use my phone increasingly for business purposes.  Please help!

I took my phone to my local verizon store, but the sales folks there were pretty clueless, and asked me to "go call Apple" - a phone call to Apple didn't work either, granted I didn't allow more than 10 minutes of time to talk - but the conversation was basically "Apple Care Protection Plan" or "one time user fee," neither of which seemed appealling to me.
The "Caller ID" categorization is the most logical...I'll go back to Verizon and see what can be done there...
I'm a little leary about resetting anything, or holding a cluster of buttons down all at once...

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