My iphone5c shut off while in use and has been off for 2 hours but is still hot
My iphone 5c shu off while in use and has been off for 2 hours and is still hot
Hello there, Steve.
The following Knowledge Base article links to some very useful articles regarding temperature on your iOS device:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Particularly:
iPhone acceptable temperatures
iPhone, iPad, and iPod touch (4th generation): Keeping device within acceptable operating temperatures
Keeping the original iPhone within acceptable temperatures
If you find that moving it to a cooler location doesn't help resolve the issue then:
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
Similar Messages
-
My ipad ran out of battery and has been charging for an hour and won't turn on
my ipad ran out of battery and has been charging for an hour and won't turn on, it shows the charging from flat sign and nothing happens, please help, ive tried home and power
Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
My ipad2 shut off and has been loading for 2 hours?
i just got my ipad2 3 days ago and only play a few games. Today i turned it on and it truned off right away and went to a black screen and has had the little loading symble up for 2 hours. i have tryed pluging it in the computer and the wall tryed turning on/off nothing works please help
Never mind you have to press on the home button and lock button at the same time for about 10 second and itll work, thats how mine did just now
-
my computer keeps shutting down while in use and when I reboot, the date comes up December 31, 2000. Also, i have to re-sign in on my airport as well. Not sure what is happening??
Also, Safari keeps popping up saying facebook and other sites certificates cannot be verified, this has never happened before.
-
my iphone randomly shut off today and wont turn back on, what do i do? it has been charging for 2 hours now
Try a reset ..
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. -
My iPhone 4 has been dead for 24 hours and I've been charging it for 12 hours and it still won't turn on. I have tried holding the lock button and home button down, even connected it to computer but nothing's happening, it randomly died on me.
Hi Lauren,
When troubleshooting power issues, we want to make sure we have followed all steps outlined in the following article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
- Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
- Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
Learn about LCIs and corrosion.
- Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
- After at least 15 minutes, if:
- The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
- The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
- Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
- If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
- If the display turns on, go to step 4.
- If the display remains black, go to next step.
- Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
- If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks,
Matt M. -
My iphoto is rebuilding and has been thinking for nearly an hour now what do i do?
My iphoto is rebuilding and has been thinking for nearly an hour now what do i do?
Give it more time..depending on how large the library is it may take a while. Be patient
-
I rented a Movie and it has been loading for 3 hours now. Internet connection is fine. Have never had a problem with this before. What's really annoying is that the 24 hour time limit is counting down even though we cant watch it. Any suggestions?
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
Additionally, your 24 hours don't start until you begin to watch the movie, you have 30 days to start watching the movie. -
After upgrading to Lion, I went to open Mail and received the message that it needed to upgrade my Mail database - this may take a few minutes. The bar shows it is about 1/5 along and has been there for over 10 hours.
I tried quitting and starting again but it just jumps back to the same spot.It is quite large, but I have tried two of the fixes suggested and things now seem to be moving along.
(I was unable to seach properly before which is why I posted the question - it was a bit of a panic) -
Can anybody help in my concern below
I found an update ios6 in my iphone settings and then I tapped on install ,but it is going on and nothing is displaying .Only apple logo is displaying frequently.It has been happening for 13 hours.my question is how much time it will take to update iosRead this: iOS 4: Updating your device to iOS 5 or later
... oh I think it is a 3gs or a 3
This makes a difference. What does it say in Settings > General > About? -
it says connect to itunes and then says you need to restore your iphone, so i restore it and then it says 'preparing to restore iphone' and has said that for 8 hours then it says it cant be done, what do i do?
-> iOS: Forgotten passcode or device disabled after entering wrong passcode
-
Rented movie in iTunes and it won't download. It has been downloading for 2 hours now.
I had the same problem. Movie never completely finished downloading so we went to bed. Next day, no movie. Credit card was charged. Question now is where is my refund....
-
My ipad will not start up, it has the swirl in the center of the screen and has been there for 30hrs now, what can I do?
First thing to try is a reboot of your iPad. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the iPad restart. See if that fixes your problem.
-
I'm updating from my iPhone 4 to the iPhone 5 and have been 'restoring' for 2 hours now and the progress bar still states I hae 6 hours remaining. Will it really take this long? How long should a restore take? It's a 32gb device. Thanks.
I am having this problem. At first with the new iPhone 5, and then with the iPad 2. I am not sure why this is happening.
My gut feeling is this is an iO6 issue and here's why -
The problem mainly occurs with apps. I have about 150 apps, and when I plugged in the phone, iTunes went to sync all of them. The process would hang up after about 20 - 30 apps were loaded onto the phone. I could tell where about the process hung up because the apps on the phone showed up as "waiting".
Then on the iPad 2 I plugged in to sync and saw there was a huge "Other" component in my storage. It required me to restore the iPad 2 from backup. With this restore the same issues occurred - putting the apps back on the iPad would hang up. The videos on the iPad also got stuck - maybe after about 10 hours of videos transfered iTunes crashed.
My solution has been to soft reset the device, restart Windows, and continue the process until it's complete. This is remarkably inefficient and time-intensive but everything works with patience.
I have been wondering if others have had these same problems. -
Every time I try and change my answers the security questions it says an email has been sent to reset them but I still haven't gotten the email?
If it's not in a spam filter, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(92653)
Maybe you are looking for
-
Lightbox images not showing when uploaded to my website
Hello I'm creating a new website for my photography business, and have created three 'gallery' pages which are basically just a lightbox gallery on each page with 20 images in. I uploaded my first page, gallery1, and the associated images and went to
-
How to get the total record count in ODI
Hi I have the interface the are file to DB. The format is like this.. HEADER DETAIL TRAILER Now will write the contains of file to DB, But i have to insert the total count ie numberof record written from file to DB in my Trailer record. can you tell
-
Searched nx8600gt td512ez - didn't find anything relavent -- tv out is black an
Hi TV out using the supplied cable to a nx8600gt td512ez, has 3 composite HD connectors and a s-vid connector.. using this I have a s-vid to standard composite (RCA Jack) ....... I am using the most recent drivers indicated for this device on the we
-
Hi Experts, In my system Business place is the mandatory field for all postings but in some cases, when i am going to do the customer partial clearing that time system is generating some line items and for that line items i cant give the business pla
-
PPDS production order dates mismatch between APO and R3
Hi Friends, We are facing one problem regarding production order date mish match between R3 and APO systems specific to a product. The product is planned in PPDS and the order automatically transfer to R3 through online CIF. PPM has got two operation