My iphone5s is dead...plugged it into computer to charge, and it says "internal device error" how can i fix....i already tried plugging it into all other ports

my iphone5s is dead...plugged it into computer to charge, and it says "internal device error" how can i fix....i already tried plugging it into all other ports

tried another computer?
if it works there then your itunes install have gotten defect

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  • My ipod touch wont restore - I plugged it into friends computer to charge and now it is stuck. How can I successfully restore and start using my I touch again (4th gen). TKS.

    my ipod touch wont restore - I plugged it into friends computer to charge and now it is stuck. How can I successfully restore and start using my I touch again (4th gen). TKS.

    You have to put the iPod touch into the recovery mode.

  • What do I do when I plug in my iPod to charge and it says "USB Device not recognized"?

    What do I do when I plug in my iPod to charge and it says "USB Device not recognized"?

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?

  • I plugged in my iphone 4s into my mac book to dowload pictures but itunes nor iphoto came up. i manually opened them and my iphone wasent on there. how can i fix this?

    i plugged in my iphone 4s into my mac book to dowload pictures but itunes nor iphoto came up. i manually opened them and my iphone wasent on there. how can i fix this?

    dfsadfdsfsdf wrote:
    Iphoto will not reconize a iphone 4s if it is iphoto"9 or lower
    I'm running iPhoto '09 (8.1.2) on my MBP running Lion and it recognizes my 4S without any problem.

  • I can´t remove or update iTunes on my computer since the file itunes.msi is missing. How can I fix this?

    I can´t remove or update iTunes on my computer since the file itunes.msi is missing. How can I fix this?

    What version of Windows?
    Are you signed into the computer with an Administrator account?

  • My iphone 3gs said it was out of service then it turned off and when it turned on it said to activated then it said to plug in to itunes i did that n it turns back off. how can i fix it?? or whats wrong

    my iphone 3gs said it was out of service then it turned off and when it turned on it said to activated then it said to plug in to itunes i did that n it turns back off. how can i fix it?? or whats wrong

    If it continues to show the connect to iTunes graphic, then you do have to restore the phone. If you have not created a backup of your phone, then I hope you use icould because this will erase all of the info on the phone.

  • I have 2 imac computers and here are my questions: first, how to I transfer the information from my contact directory from my old imac into my new imac and once the information is transfered how can I print it? Second: I have a large music collection in m

    have 2 imac computers and here are my questions: first, how to I transfer the information from my contact directory from my old imac into my new imac?  Once the information is transfered how can I print it? Second: I have a large music collection in my old Imac computer how do I transfer this information to my new computer? Also how can I share this information with other computers at home?

    I think you may find helpful information here:
    A Basic Guide for Migrating to Intel-Macs
    The Knowledgebase article Intel-based Mac: Some migrated applications may need to be updated refers to methods of dealing with migrating from PowerPC chips to Intel with the Migration Assistant safely. The authors of this tip have not had a chance to verify this works in all instances, or that it avoids the 10.6.1 and earlier Guest Account bug that caused account information to get deleted upon use of the Migration/Setup Assistant. However, a well backed up source that includes at least two backups of all the data that are not connected to your machine will help you avoid potential issues, should they arise. In event it does not work, follow the steps below.
    If you are migrating a PowerPC system (G3, G4, or G5) to an Intel-Mac be careful what you migrate.  Keep in mind that some items that may get transferred will not work on Intel machines and may end up causing your computer's operating system to malfunction.
    Rosetta supports "software that runs on the PowerPC G3, G4, or G5 processor that are built for Mac OS X". This excludes the items that are not universal binaries or simply will not work in Rosetta:
    Classic Environment, and subsequently any Mac OS 9 or earlier applications
    Screensavers written for the PowerPC System Preference add-ons
    All Unsanity Haxies Browser and other plug-ins
    Contextual Menu Items
    Applications which specifically require the PowerPC G5 Kernel extensions
    Java applications with JNI (PowerPC) libraries
    See also What Can Be Translated by Rosetta.
    In addition to the above you could also have problems with migrated cache files and/or cache files containing code that is incompatible.
    If you migrate a user folder that contains any of these items, you may find that your Intel-Mac is malfunctioning. It would be wise to take care when migrating your systems from a PowerPC platform to an Intel-Mac platform to assure that you do not migrate these incompatible items.
    If you have problems with applications not working, then completely uninstall said application and reinstall it from scratch. Take great care with Java applications and Java-based Peer-to-Peer applications. Many Java apps will not work on Intel-Macs as they are currently compiled. As of this time Limewire, Cabos, and Acquisition are available as universal binaries. Do not install browser plug-ins such as Flash or Shockwave from downloaded installers unless they are universal binaries. The version of OS X installed on your Intel-Mac comes with special compatible versions of Flash and Shockwave plug-ins for use with your browser.
    The same problem will exist for any hardware drivers such as mouse software unless the drivers have been compiled as universal binaries. For third-party mice the current choices are USB Overdrive or SteerMouse. Contact the developer or manufacturer of your third-party mouse software to find out when a universal binary version will be available.
    Also be careful with some backup utilities and third-party disk repair utilities. Disk Warrior, TechTool Pro , SuperDuper , and Drive Genius  work properly on Intel-Macs with Leopard.  The same caution may apply to the many "maintenance" utilities that have not yet been converted to universal binaries.  Leopard Cache Cleaner, Onyx, TinkerTool System, and Cocktail are now compatible with Leopard.
    Before migrating or installing software on your Intel-Mac check MacFixit's Rosetta Compatibility Index.
    Additional links that will be helpful to new Intel-Mac users:
    Intel In Macs
    Apple Guide to Universal Applications
    MacInTouch List of Compatible Universal Binaries
    MacInTouch List of Rosetta Compatible Applications
    MacUpdate List of Intel-Compatible Software
    Transferring data with Setup Assistant - Migration Assistant FAQ
    Because Migration Assistant isn't the ideal way to migrate from PowerPC to Intel Macs, using Target Disk Mode, copying the critical contents to CD and DVD, an external hard drive, or networking will work better when moving from PowerPC to Intel Macs.  The initial section below discusses Target Disk Mode.  It is then followed by a section which discusses networking with Macs that lack Firewire.
    If both computers support the use of Firewire then you can use the following instructions:
    1. Repair the hard drive and permissions using Disk Utility.
    2. Backup your data.  This is vitally important in case you make a mistake or there's some other problem.
    3. Connect a Firewire cable between your old Mac and your new Intel Mac.
    4. Startup your old Mac in Transferring files between two computers using FireWire.
    5. Startup your new Mac for the first time, go through the setup and registration screens, but do NOT migrate data over. Get to your desktop on the new Mac without migrating any new data over.
    If you are not able to use a Firewire connection (for example you have a Late 2008 MacBook that only supports USB:)
    1. Set up a local home network: Creating a small Ethernet Network.
    2. If you have a MacBook Air or Late 2008 MacBook see the following:
    MacBook (13-inch, Aluminum, Late 2008) and MacBook Pro (15-inch, Late 2008)- What to do if migration is unsuccessful;
    MacBook Air- Migration Tips and Tricks;
    MacBook Air- Remote Disc, Migration, or Remote Install Mac OS X and wireless 802.11n networks.
    Copy the following items from your old Mac to the new Mac:
    In your /Home/ folder: Documents, Movies, Music, Pictures, and Sites folders.
    In your /Home/Library/ folder:
    /Home/Library/Application Support/AddressBook (copy the whole folder) /Home/Library/Application Support/iCal (copy the whole folder)
    Also in /Home/Library/Application Support (copy whatever else you need including folders for any third-party applications)
    /Home/Library/Keychains (copy the whole folder) /Home/Library/Mail (copy the whole folder) /Home/Library/Preferences/ (copy the whole folder) /Home /Library/Calendars (copy the whole folder) /Home /Library/iTunes (copy the whole folder) /Home /Library/Safari (copy the whole folder)
    If you want cookies:
    /Home/Library/Cookies/Cookies.plist /Home/Library/Application Support/WebFoundation/HTTPCookies.plist
    For Entourage users:
    Entourage is in /Home/Documents/Microsoft User Data Also in /Home/Library/Preferences/Microsoft.
    Credit goes to Macjack for this information.
    If you need to transfer data for other applications please ask the vendor or ask in the  Discussions where specific applications store their data.
    5. Once you have transferred what you need restart the new Mac and test to make sure the contents are there for each of the applications.
    Written by Kappy with additional contributions from a brody.Revised 5/21/2011

  • I can't remember my passcode for my iphone4 and it disabled my phone. I also plugged it in to itunes and it says its locked. How do i fix this?

    I can't remember my passcode for my Iphone and it is disabled. How can I fix this? I also plug phone into itunes and it says phone is locked due to wrong passcode.

    Follow the instructions in the procedure above to the letter. Here they are, with emphasis on some easily overlooked requirements:
    Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on. Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) you can release the Home button.
    If necessary, open iTunes. You should see the following "recovery mode" alert ("iTunes has detected a phone in recovery mode").
    Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    If you still can't get it to work, you have done all you can and only Apple will be able to help.

  • My ipod classic is connected to a new computer, but only sync 241 songs, out 1825.  How can I fix this?

    My ipod classic (80 GB, from 2006) is connected to a new computer, but only sync 241 songs, out 1825.  I have restored several times.  How can I fix this?  my old computer is damaged and the new one run on Windows 8.
    joseruiz1

    I ran into this same problem earlier with my new iPod classic 160 gb. Turns out it could be your files show in iTunes but they aren't connected to the location those music tracks are actually located.
    Does this make any sense?
    You basically have to make sure iTunes is picking your songs from the right music folder via your preferences.
    Option 1: If your iTunes is completely wiped blank and your music is stored in a safe place, backed up, etc. You can do the following:
    Step A. Preferences > iTunes Media Folder Location > choose folder
    **** please be sure to pick a location that is new or different from where you ACTUALLY stored your music to prevent your files from deleting itself as it updates****
    For example, if you stored your music on your Desktop then you wouldn't choose your music folder to be the one in Desktop. You choose the folder where you want your music to go such as C:\My Music or in Mac, you choose the music folder.
    Step B. Once you choose the folder where all your music is stored and you check the box that says "Keep iTunes Media Folder organized" and "Copy Files to iTunes Media when adding to library."
    Step C. This is the part that will make sense. Drag the folder on desktop that houses all your music into iTunes. Because you checked the box "Copy Files to iTunes Media when adding to library," iTunes will copy all the backup music you dragged into the folder location you designated it in "Preferences > iTunes Media Folder Location > choose folder."
    ---- once all that is done, your itunes will have ALL your music tracks linked to the right location on your computer and your iPod will sync with as many or all of the music you desire.
    Hope this helps.
    -Kayla

  • My ipod 5th generation says ipod is disabled how can I fix this to get back into it?

    I am trying to get into my ipod. The screen says ipod is disabled. Can anyone help me please? I have read that I can restore it trough itunes but where through itunes? Thank you

    Follow the steps in the article to resolve the issue: http://support.apple.com/kb/HT1212

  • My iPad when plugged in says not charging. What could be wrong or how can I fix this?

    My iPad when plugged in says not charging.....how can I fix this?

    Some USB 2.0 ports and accessories do not provide enough power to charge iPad. When this occurs the message "Not Charging" appears in the status bar next to the battery icon.
    Hence it is always recommended to use the iPad charger.
    Refer www.support.apple.com/HT4060

  • My computer will not recognize my iPod Nano when i connect it. I tried my laptop instead but it said the same thing - one of the USB devices attached to your computer has malfunctioned, and windows does not recognize it. Can i fix this?

    My 16 gig iPod Nano 7th gen was put of power. I connected it to the computer and it started to turn on (the apple appeared in the middle of the screen). Then left it two minutes and the computer went into sleep mode. My iPod nano had gone off and now it will not turn on, or connect to the computer, so i cannot charge it. I am not sure if it is a problem with the usb cable. When I conntct the cable to the computer nothing happens, but then when i connect the iPod to the cable it says 'one of the USB devices attached to your computer has malfunctioned, and windows does not recognize it'. Please don't say its broken already

    It probably needs to be reset. The procedure is different for different Nano models: http://www.apple.com/support/ipodnano/assistant/itunes/

  • My RealPlayer is not downloading videos anymore on Firefox 28. My Realplayer plug in is no longer seen in my extensions section either. How can I fix this ?

    My RealPlayer download feature (the button that appears on top of a video to allow a download) was working fine until a few days ago, when I installed the latest Flash player update (12 something). Now, my Real Player does not work, at all. In fact, when I looked for the Real Player plug in in my 'Extensions' folder, it was not there (though it is listed in my 'Plug In' section). How can I get my Real Player download to work again, as well as have it return to my 'Extensions' section ?
    Thanks,
    Gary

    Thank you for your question, and apologies for the delay. I have found some more information that may help answer your question. Below is the current knowledge base article that has what we know about the RealPlayer extension and add on:
    *[[Fix problems with RealPlayer add-ons]]
    *[https://support.mozilla.org/en-US/kb/re-enable-add-ons-disabled-when-updating How to re-enable the plugins disabled during and update]
    [http://www.real.com/resources/download-one-video/ Alternative download videos]
    Please post back letting us know if this helps.

  • I imported my itunes folder from an external drive on a freshly wiped computer. My playlists and ratings did not copy over. how can I fix this?

    i imported my itunes library from a backup drive after i reinstalled windows on my machineby copying the itunes folder from the backup to the my music folder on my c drive. when i opened itunes and imported the library the playlists and ratings were missing. Is this normal itunes behavior? hoow can i fix this?

    Did your backup include the iTunes Library.itl file that is the core of an iTunes Library, and if so have you restored it either to the default library location for your profile, or to another folder and then redirected iTunes to look to that folder for a library? Normally all you need do is backup the entire iTunes folder from the old profile's Music folder, then restore the iTunes folder into the new profile's Music folder.
    tt2

  • My daughter forgot her password and now her ipod has locked her out and says disabled connect to itunes.  The computer which this ipod was synced has crashed.  How can I fix this?

    My daughter forgot her password and now her ipod has locked her out ir says disabled connect to itunes.  The computer she last synced to has crashed.  How can I unlock this ipod? 

    The device will have to be restored but without the last computer it was synced to, that's not a possibility.
    Take the iPod to an Apple store or Apple certified repair shop.
    You will need a computer in order to sync, restore, and update the iPod in the future.
    "If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it."
    From here:  iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

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