My ipod 3rd generation is not recognized by windows/itunes,please help

My ipod 3rd generation is not recognized by windows/itunes,please help. Have tried restoring a number of times but did not work, any suggestions?thanks

Start with this Apple support document.
http://support.apple.com/kb/TS1369
B-rock

Similar Messages

  • My ipod nano of 3rd generation is not recognized for windows or itunes.

    Hello,
    One week ago, i bougth an Ipod Nano of 3rd Generation.
    And still cant get it work.I already installed the LAST version of Itunes. And when i connect my ipod, itunes doesnt recognize it, and in the taskbar in windows, it says, new usb mass storage, then i click, and start searching something, then it says that it havent been found, that i insert a disk with xp label.
    I had tried resetting and nothing.im using Windows XP Pro 2002, with SP2.
    What would be the problem please help me!

    I have the same problem except through Vista. If iTunes isn't on my computer everything is listed as fine in windows device manager but as soon as I install iTunes it installs a problem driver for the iPod and device manager lists it with a yellow icon with an exclamation mark. I have to do my syncing on my old XP machine

  • IPod 3rd Generation Nano not being read on iTunes

    Hey can someone help me out with what I should do? My ipod is being read by windows but not by itunes, it worked on my girlfriends computer when i took it to her house on christmas after noon, but wouldn't work at my house in the morning or the late evening. if anyone knows what the problem might be please help. it will br greatly appreciated.

    Use the Transfer Purchases function in iTunes.
    (60054)

  • Boot Camp: Seagate External Drive not Recognized in Windows Explorer -- PLEASE HELP!

    I'm running in Boot Camp and using a Seagate Free Agent GoFlex external drive as both a Time Machine backup on the Mac OS, as well as a storage unit to exchange files. However, whenever I plug my external drive into my computer while running Windows, it does not show up in the Computer tab under "Devices With Removable Storage", like it should. It does show up on the "Safely Remove Hardware and Eject Media" button in the bottom right hand corner, and it appears as a "Startup Disk" in the Boot Camp Control Panel, so I know that it isn't a cable or USB input issue. Please help me get it to appear as a Device in the Windows Explorer. I need to exchange files from my Mac OS to my Windows OS. Thank you in advance for the help.

    I did it but i could not install tool from the dvd. As i said, i can still boot up windows xp i just needs to re-install the service tool.
    The drivers are working properly.

  • Ipod not recognized by windows, itunes, and will not charge with pc.

    yesterday, when i went to sync some new music onto my 1gen nano, it did not work (duh). i plugged it in 3 times:
    -1st, it displayed the "do not connect screen" for one second, and itunes flashed the screen it shows when your ipod is connected, but then the ipod disconnected itself after that one second.
    -2nd, windows gave me a message saying the hardware could not be recognized.
    -3rd, nothing at all happened, as has been happening each time i try to plug it in since then.
    i've done the 5 R's .. and i've tried all the suggestions shown on posts that sound like mine, including these: Windows XP cannot detect an iPod.
    USB drivers are not installed properly or are out of date.
    iTunes 7 doesn't recognize the iPod.
    my ipod will charge when plugged into a wall charger, and it plays normally. also, my brother's ipod (2nd gen nano) is recognized by windows/itunes.

    Hello
    I have been having nearly the same problem as Crashcup for the past month. Differences being I am operating with Windows Vista and my iPod is a 160GB Classic. I have gone through all the steps in the troubleshooting documents to no result. I attach my iPod and it is not recognized by Windows, iTunes or even in Device Manager. Not even as an "Unknown Device".
    I know there is nothing wrong with the USB ports as two different external hard drives and a video game controller work perfectly fine through them. Same goes with the iPod itself; it continues to play and function normally, and is recognized by a charging device completely separate from my laptop. Just when attached to the computer there is no sign of it.
    I am very frustrated that there is no further instruction with regard to what to do with an iPod Classic (as referred to by Crashcup: "...it says to take a photo with an iPhone, or a screenshot with an iPod touch or iPad. WHAT ABOUT THE IPOD CLASSIC????)
    Any help would be much appreciated.l=

  • IPod not recognized by Windows / iTunes

    Hello,
    I hope someone here can help. So far my first experience with Apple support has NOT been a positive impression.
    I searched for info on this problem, but the other ones I see all seem to be related to freezing or battery issues.
    iPod Classic 120GB, I don't sync very often, and just finished doing a bunch of cleanup in iTunes (album artwork, song info, etc.) and want to re-sync the pod.
    When I connect to the PC with the USB cable, Windows doesn't seem to recognize the device, and it doesn't show up in iTunes.
    It is charging through USB, however. The battery is fully charged.
    I tried 3 different USB ports on the PC.
    Tried restarting iTunes.
    Tried restarting the computer.
    Went to Apple support website, tried the troubleshooting assistant:
    Reset the pod.
    *Had already tried different USB ports.
    *Had already trired restarting the PC (Although it mentions checking for the latest software updates - I didn't do this. WHAT software updates should I look for? Device drivers? OS updates? WHAT???)
    Re-installed iTunes. (Was already at v 9.2.1.4)
    *Did not try the restore. Reading the instructions, it appears that the iPod has to be connected to do this, and that's the problem -won't connect!
    Also read something about disk mode. I set the iPod to disk mode, but it's not recognized that way, either. When connected by USB in this mode, the iPod screen still says "OK to disconnect".
    I tried the link "iPhone, iPad, or iPod is not recognized by Windows".
    I do not see the "Apple Mobile Device USB Driver" anywhere in Device Manager. I suppose this is the problem.
    However, continuing with the instructions, it says to take a photo with an iPhone, or a screenshot with an iPod touch or iPad. WHAT ABOUT THE IPOD CLASSIC?????
    (These instructions also say to disconnect the device, but nowhere says when to connect it. Why do they put half-baked troubleshooting instructions on their web site???)
    Is there anyone from Apple support on this list who can help? I believe the driver needs to be reinstalled somehow, but it didn'thappen when i re-installed iTunes, so how do I do this?
    Thanks
    Keith

    Hello
    I have been having nearly the same problem as Crashcup for the past month. Differences being I am operating with Windows Vista and my iPod is a 160GB Classic. I have gone through all the steps in the troubleshooting documents to no result. I attach my iPod and it is not recognized by Windows, iTunes or even in Device Manager. Not even as an "Unknown Device".
    I know there is nothing wrong with the USB ports as two different external hard drives and a video game controller work perfectly fine through them. Same goes with the iPod itself; it continues to play and function normally, and is recognized by a charging device completely separate from my laptop. Just when attached to the computer there is no sign of it.
    I am very frustrated that there is no further instruction with regard to what to do with an iPod Classic (as referred to by Crashcup: "...it says to take a photo with an iPhone, or a screenshot with an iPod touch or iPad. WHAT ABOUT THE IPOD CLASSIC????)
    Any help would be much appreciated.l=

  • My Center button on my Ipod 3rd generation is not working? What do i do it still goes up and down just doesnt select anything.

    My Center button on my Ipod 3rd generation is not working? What do i do it still goes up and down just doesnt select anything.

    What I had to was backup my device's data to either iCloud or iTunes. Once it was backed up I erased all of my settings as if my iPad just came out of the box. You set it up again and it will asked you to either start as new, back up from iTunes, or back up from ICloud. If you want to see if everything works you can set up as new, otherwise just pick the choice depending on where you backed up your information. Eventually it will restore all of your information and your iMessage and FaceTime should be working. It worked for me, if you'd like more/better instructions let me know!!

  • My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please ad

    My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please advise

    Try Andrei Cerbu's post here, JF Fourie's post here, or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update. See also TS1363: iPod: Appears in Windows but not in iTunes.
    tt2

  • Hey Apples Users, my iPod 80 GB ins not showing in windows, itunes and my computer

    hey Apples Users,
    my iPod 80 GB ins not showing in windows, itunes and my computer
    Could anyone in there show me the best solution for the same
    thanks in advance

    First of all does, the iPod power on okay? 
    Have you tried plugging the iPod into a different USB ports, preferably a high powered USB 2.0 port on the back of your PC tower (these are directly soldered onto the motherboard and receive much high outputs of power than the ones on the front).
    What about a different USB sync cable?
    What shows up on the iPod's screen when you connect it?  Does it charge at all?  Maybe try resetting it with it still connected to your PC.  To do this, press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
    B-rock

  • TS1410 My ipod nano 2nd generation is not recognized anymore by iTunes 11.1.5 whereas it was recognized by previous version of itunes

    Hi,
    I encounter a problem with my ipod nano (2 nd generation) because it not recognized anymore by itunes. When I say not recognized I mean that the ipod does not appear in the devices field of itunes. I do not know exactly when this problem appeared : i do not synchronize often my ipod but before with my macbook pro the synchronisation worked. iTunes sees others devices such as my iphone 5 and iPhone 4 with respectively iOS 7 and iOS 6.0.1. My macbook pro is updated with Maverick  10.9.2 and itunes is the 11.5.5 version. My MacBook pro is from 2009. With previous version of iTunes I know that my ipod could be synchronized.
    I did not find any solution on the Apple Support, so I decided to send this post. If someone already encountered this problem and found th solution it would be very helpful ....

    Hello, Jonny-CH. 
    Thank you for visiting Apple Support Communities.
    Here is an article that I would recommend going through when experiencing this issue.
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    Cheers,
    Jason H.

  • Ipod Shuffle A1271 is not recognized in Windows 8 64-bit

    My Ipod Shuffle is not recognized in windows 8 (64 bit)
    I get an error saying the device is not recognized by the computer and was getting just a solid orange light on the ipod.
    I kept playing around to find a solution and in the process deleted the drive in hopes to install it again. Now I just get a flat green light and am unable to even restore the driver.

    Yes. I have the latest version intalled but this hasnt helped.
    I thought it could be to do with the Shuffle not having enough of a battery charge.
    So i plugged it into the wall charger and then tried this didnt work either.
    It wont even play music for some reason. The only information I get in the earpiece when I turn it on is what the battery level is at.

  • IPod Touch 4g is not recognized in Windows 8.1

    Hello, I have been racking their brains over a month without knowing what to do, I have an iPod Touch that I got from a friend, and I can not sync with iTunes, I tested on Windows 7 and when it was said that the connected device 'usb not recognized 'and Windows 8.1 shows nothing, it just is charging the battery, I believe it can be internal drivers that may have lost acid, could someone help me? already thanks.
    Translated by Google Translate.

    See
    iOS: Device not recognized in iTunes for Windows             
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • Plays & lights work but NOT recognized by Windows/iTunes & won't charge

    It's a shuffle 512mb from a few months back and worked perfectly until last week. It continued to play as usual, but is no longer recognized when i plug it into ANY computer (i've tried about a half dozen)! I've followed every suggestion and recommendation from both the Apple Support and the discussion groups relating to my problem though it seems no one has experienced my specific ordeal. I am quite limited as it is not recognized by Windows. I tried searching for it as a "media device" but nothing. All the fucntions and lights work while playing, but there is absolutely no response when connected to a PC. When this charge goes, i'll be without my tunes!
    Any help...
    Thanks
    Shuffle 512mb   Windows XP Pro  

    AppleNEve wrote:
    I double checked to make sure that the cable is not faulty and it's working perfectly.
    how did you test that ?
    anyhoo, you might want to give this a shot:
    +Hi, All,+
    +It works now, It suddenly stopped detecting due to unknown reasons, but try these steps.+
    +Restart the device without connecting to your pc and+
    +Connect to pc and restart again, I did this 2 times and it was recognized and its working fine.+
    +Best of luck.+
    here's the original thread: http://en.kioskea.net/forum/affich-17997-ipod-not-detected
    if still no joy, it could be that your Touch is a goner. if it is still under warranty, you should plan a trip to the nearest Apple store.
    JGG

  • Ipod 5th generation 30gb not recognized by computer , you'll make my dreams come true !

    Hello my name is Anna , 4th year Computer engineering student , from spain.
    as i said when I connect my ipod it says USB Device Not Recognized ,
    any solutions please ?
    tried alot nothing worked

    Does the computer have iTunes installed?
    http://www.apple.com/itunes/
    What version of Windows?

  • Re: iPod not recognized by Windows / iTunes

    My 80gb iPod classic is recognized by my PC (Windows XP) but not in iTunes. I have gotten iTunes to give me a prompt to restore the iPod, but after that when iTunes says that the iPod will restart and will appear in the left-hand pane, it never does, and I get an iTunes message that there is an improperly connected iPod detected.
    I've uninstalled and reinstalled iTunes (I also have an iPhone, so I can't downgrade to an old version of iTunes), restarted my computer, tried connecting the iPod in disk mode, etc. I ran CopyTransDoctor and got a message that the iPod is corrupted. Same with trying to defragment the hard drive in the iPod using the Windows utility. Once that has happened, is there any way that the "geniuses" at the Apple Store can save my iPod? Or am I going to have to shell out another $200+ (this is my second iPod--my iPod 3rd Gen died in 2007) on a product that seems to only have a lifespan of 3 years?

    Start here:
    iOS: Device not recognized in iTunes for Windows

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