My ipod 4 Generation wont start. I have tried the hold lock button and home button but it wont work. any ideas?

Try holding the buttons longer--at least a minute or until you see the Apple logo light up.
Basic troubleshooting steps
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HT201269 i am trying to restore my iphone but it is asking me for a password. i have tried my apple ID password and several others but nothing is working. how can i restore my iphone? is there anything i can do?

i am trying to restore my iphone but it is asking me for a password. i have tried my apple ID password and several others but nothing is working. how can i restore my iphone? is there anything i can do?

recovery mode
open itunes on computer
plug cable into computer not phone
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808
if it says turn find my device off can be done at icloud.com or on the device settings - icloud - find my device

Downloading app seems to have crashed ,now have striped screen and wont turn off, tried the 2 button10sec trick but still nothing dturn off, tried the 2 button 10secill not turn off tried the 10sec two button trick still not working any suggestions please

while downloading apps seems to have crashed ,now have striped screen and wont turn off, treid the 2 button 10sec trick but still not responding any suggestions please ?

Try here:
iOS: Not responding or does not turn on
If not successful, let the battery fully drain. Then charge for an hour and try again.

HT4623 My iPhone 4 apps that already have been downloaded cannot open I have tried everything from pressing the home and the on/off button at same time to reboot and deleting the apps and reinstalling then but nothing is working any ideas?

I cannot add image I don't know how to sorry

Hi teinefob9,
So let me get this straight. Are you saying that when attempting to access applications that you have downloaded to your iPhone, they don't open at all no matter how much you tap on them?

HT4623 I updated to 7.0 and now my ipod wont play in my car stero. I have reset, bought an itunes song and reset again but nothing is working. Pandora wont play. I can hear it on my phone when I unplug but not anything thru the stero except static. Help!

I updated to 7.0 and now my ipod wont play in my car stero. I have reset, bought an itunes song and reset again but nothing is working. Pandora wont play. I can hear it very slightly in my speakers if I turn up the speakers but it is so faint. It plays thru its own speakers and my radio plays thru my speakers in my car so my its not my speakers.Help! Thank you!

Hi Novagurl2369!
I have an article for you that can provide some helpful troubleshooting steps to address your issue:
No sound through stereo headset1
Inspect the headset jack for debris and clean if necessary.
Connect the headset and make sure the connector is pushed in all the way.
Check the volume setting. Adjust the volume by pressing the volume up and down button on the left side of the iPhone.
If you are trying to listen to music and cannot hear any audio, make sure that the music on iPhone is not paused. Try squeezing the headset microphone to resume playback. Additionally, from the Home screen you can choose iPod > Now Playing, then tap Play.
Make sure the latest version of iTunes is installed on the computer that you are syncing the iPhone with (songs purchased from the iTunes Store using earlier versions of iTunes won't play).
Try another Apple headset (some third-party headsets require an adapter to be used with original iPhone).
Try a different song or video.
Check to see if the iPhone alert sounds or other iPhone sound effects exhibit the same audio issues.
Disconnect the headset from the iPhone and see if sound comes from the built-in speaker.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Take care, and thanks for visiting the Apple Support Communities.
-Braden

I have just recieved a brand new ipod touch 8GB, it wont turn on and it wont either charge or recognise connection through ITunes. I have tried the hold down home and the power button together but no luck. Its absolutely dead, any ideas please ????

I have just received a brand new IPOD Touch ,it will not turn on, i have connected it to my cmputer, it does not show that its charging and is not recognised in Itunes. I have tried the holding down the power and home buttons which also didnt work. Any Ideas Please ????

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I tried to restore my 120 gb iPod and got an error 1413 message - "cannot restore iPod". I started to reset turning the hold switch on and off and now my iPod seems to be permanently locked.

I tried to restore my 120 gb iPod and got an error 1413 message - "cannot restore iPod". I started to reset turning the hold switch on and off and now my iPod seems to be permanently locked. I had been having trouble syncing music, When I tried to sync, iTunes said it didn't recognize my iPod, even though I was on the iPod page in iTunes which showed the model number and the serial number of my iPod

I am having essentialy the same problem, but my iPod came from a PC and is now on a PC. The person who gave me the iPod didn't give me the wall adapter piece, so I bought a "Griffin" brand that was said to be compatible with this model. When I first plugged it into the wall, the Apple appeared with a bar underneath as though it was loading the new software. When the bar got to the end, the "plug into the wall" icon reappeared, but when I plug it in to the wall now, that icon is the only thing that shows, even after resetting and trying to run diagnostics.
When I doc the iPod on a charger I have or plug the USB into my computer and "reset" it, a battery with a charge icon appears, but there is no "motion" in the icon so it doesn't appear to be charging. The screen eventually goes back to the apple then to the "plug it into the wall" icon. HELP!!! Is is possible the wall adapters isn't the right one? Should I be charging through a firewire cable instead (which I also don't have...)?
Message was edited by: shenards
Message was edited by: shenards

I have downloaded updates for microsoft office and now the internet wont work - any ideas?

I have downloaded updates for microsoft office and now the internet wont work - any ideas?

If you want to simply do a 'fresh' install (versus wiping out all of your data and doing a 'clean' install) simply boot to your Recovery partition (hold down the Command and R keys whilst booting) and when the Recovery screen appears, elect to freshly install OS X.
Don't know that will solve your problem, though... did you do the 'automatic' update or download the update as a disk image (.dmg)? I wouldn't think that would be causing your problems...
Clinton

I have 2 apps that have been waiting to update for a week. I don't really care about the update, I would just like to use them, but the are stuck waiting. I have tried powering down, syncing with my computer...all fails. Any ideas?

I have 2 apps that have been waiting to update for a week. I don't really care about the update, I would just like to use them, but the are stuck waiting. I have tried powering down, syncing with my computer...all fails. Any ideas?

At this point you have no choice but to update the or delete them and reinstall them since you wont be able to use them until they update - or come out of the "waiting" loop.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.

HT1430 I have tried the hold the buttons down until it goes off and all that so how could I fix it.? It looks regular but I can't touch it and slide the slider or anything like that

I have tried the hold the buttons down until it goes off and all that so how could I fix it.? It looks regular but I can't touch it and slide the slider or anything like that

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have downloaded the latest Adobe Flash - it says successful but will not work. It says to 'Manage Plug-ins but the Plug-in says it is enabled but it will not work at all. I have tried disabling and then enabling - no success.

I have downloaded the latest Adobe Flash - it says successful but will not work. It says to 'Manage Plug-ins but the Plug-in says it is enabled but it will not work at all. I have tried disabling and then enabling - no success. Please help!

There's two different versions of Flash. The ActiveX version for IE, and the Plugin version for other browsers. Did you install the correct version? This forum's software doesn't thing that Flash is installed for Firefox or the Plugin is disabled.
1.Download the Flash setup file from here: 
[http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Adobe Flash - Plugin version]. 
Save it to your Desktop. 
2. Close Firefox using File > Exit 
then check the Task Manager > Processes tab to make sure '''firefox.exe''' is closed, 
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}
3. Then run the Flash setup file from your Desktop.
4. Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
* On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). 
See this: 
[http://vistasupport.mvps.org/run_as_administrator.htm]

HT1848 I am trying to transfer my purchases from my iPhone 5 to my new Mac computer. I get the message stating that it can only be synced with one computer at a time. I have tried the 2 other ways and I get no options to transfer my purchases. Help?

I am trying to transfer my purchases from my iPhone 5 to my new Mac computer. I get the message stating that it can only be synced with one computer at a time. I have tried the 2 other ways and I get no options to transfer my purchases. Help?

If you see Devices in the big list on the left-hand side of iTunes, it should show the name of your iPhone right below it. You can right-click (or hold ctrl and left click) on the name of the iPhone there, and choose "transfer purchases from iPhone".
If you're on iTunes 11, you won't see the big list of the left until you go to the View menu at the very top (where you see iTunes/File/Edit/View/etc) and choose Show Sidebar. Then do the same thing: right-click or ctrl and left-click on the iPhone's name below Devices and "transfer purchases from iPhone".
It'll ask you to authorize the computer for your Apple ID if you haven't yet; to do that, you just type your Apple ID and password in when it asks. If it says you are not authorized but doesn't automatically give you an option to do so, then you can go to the Store menu at the very top and choose "authorize this computer".

We have a DVD in the super drive that will not eject. The DVD does not show up on the desktop. Have tried the keyboard eject button, and also restarting the computer. Any ideas on how to eject it?

We have a DVD in the super drive on our Macbook Pro that will not eject. The DVD does not show up on the desktop. Have tried the keyboard eject button, and also restarting the computer. Any ideas on how to eject it?

here is a troubleshooting article from Apple about this: http://support.apple.com/kb/ht2801. Hope this helps

My iPhone's screen black, it does not work and I tied to hold press power and home press but it did not work? By the way for seconds I saw iTunes cabal simple, but unfortunately, I do not have backup for my iPhone in my mac, so how can I restore my iphon

My iPhone's screen black, it does not work and I tied to hold press power and home press but it did not work? By the way for seconds I saw iTunes cabal simple, but unfortunately, I do not have backup for my iPhone in my mac, so how can I restore my iphone without loss my date?
Thanks

lbryan1987 wrote:
I dont want the button problem solved i need to know how to restore the phone without using that button or going into settings
You don't in the condition it's in. You will either have to get the phone replaced by Apple or pay a 3rd party to repair it.
there seriously should be more than two ways to solve this other wise apple is useless and we will never buy another apple product.
Seriously? It's physically broken!

Re: I plugged my iphone 5 into my imac to sync. I ended up withCamera Roll, Photo Library,Instagram and Pictures. The Photo Library and Pictures have exactly the same photos in and I don't/didn't want any of them? How can I delete?

I plugged my iphone 5 into my iMac to sync. I ended up with Camera Roll, Photo Library, Instagram and Pictures. The Photo Library and Pictures have exactly the same photos in and I don't/didn't want any of them? How can I delete?

I tried that to be honest. The best thing is, the albums I want to delete aren't even on my iMac!!!!! So not even there to deselect?? Not a clue?

My ipod 4 Generation wont start. I have tried the hold lock button and home button but it wont work. any ideas?

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