My Ipod 4g will not stay charged. He charges it to show full battery

My sons Ipod 4g will not stay charged. He charges it to show full battery & will only work for 20 mins or so. I have tried resetting the whole Ipod, we have tried a wall charger instead of computer charger, he has removed items off thinking they were to much for the Ipod. Nothing works.....

If you successfully (went through all steps without errors) restored the iPod to factory settings/new iPod and still have the problem that indicates a hardware problem. An appointment at the Genius Bar of an Apple store is in order.

Similar Messages

IPod touch will not stay charged

My newish ipod touch will not hold a charge. I make sure all apps are closed, and turn it off and just sitting unused it will be dead within a day. Help?

If by "off" do you just mean asleep with wifi on? That is not that unusual with iOS 5. To increase battery life see:
Apple - Batteries - iPod

My Ipod touch with IOS 8.1.1 will not stay charged

my new ipod touch 64gb will not stay charged when i unplug it its fully charge then i turn off power shut down when i turn back on 2 or 3 hrs later is dead completely powerless

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Battery will not stay charged

My daughter's ipod, an Xmas present, has a battery problem. It will not stay charged. We took the ipod to a store. They reloaded software, said it should be fine. I went home and charged it for SIX HOURS, and it held a charge for oh, about half an hour.
So now we sent it off to Apple. And without contacting me first or anything they say it is FINE (have they charged it and then waited to see if it HELD the charge, boy i doubt that) and are sending it back.
That is why my alias is "inhell." Because I am. Any body have any ideas what is wrong with it?
Any way to convince Apple that they have to try to USE it before they tell me it is FINE?
Thanks.
Best, Genie
Ipod Nano Windows XP

Well, when you get it back do these...
Tips And Tricks For iPod Battery
iPod Battery Unplugged
Caring For iPod Battery
About the iPod Battery
And use this to test how long the battery actually lasts...
How To Determine Your iPods Battery Life
If you use that last link and test the battery and it is not long enough, then call Apple back and explain to them your frustration...
Apple Phone Numbers
btabz

HT4528 My IPhone 4 battery will not stay charged for one day.

Help!! My IPhone 4 is 1.5 yrs. old. The battery will not stay charged for a whole day. I am not using internet more than 1 hour, not listening to songs or anything else. I have restored the phone and still the battery life is horrible.
Any suggestions.
thanks
P

Hi pakala2022,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like the iPhone is not charging past 48%. I would recommend that you read this article, it may be able to help the issue.
If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
Cheers,
Mario

TS1369 I just bought a new laptop and my ipod nano will not stay connected to my computer. When I first connect the ipod it starts to sync on my ipod but not in itunes. At this point my ipod is connected to my computer but when it finishes syncing it's no

I just bought a new laptop and my ipod nano will not stay connected to my computer. When I first connect the ipod it starts to sync on my ipod but not on itunes. The ipod is initially connected to my computer, I can see it when I look on devices in my computer. However, when it finishes syncing it is no longer detected to my computer. I cannot transfer any of my songs to my new laptop because of this. I have tried to reinstall itunes, reset my ipod and use a different port. None of these things worked. Any ideas?

rubicon53 wrote:
I just bought a new laptop and my ipod nano will not stay connected to my computer.
I cannot transfer any of my songs to my new laptop
How to use your iPod to move your music to a new computer

My battery will not stay charged since the last software update

My iphone will not stay charge very long ever since the last software update

Contact apple support so they can run a diagnostic on your phone to look at the battery. 1-800-My-Apple

My 160GB ipod classic stopped whilst playing music and will not turn back on despite having almost a full battery. I have tried connecting to itunes and a docking station but will not turn on at all - HELP?!

My 160GB ipod classic stopped whilst playing music and will not turn back on despite having almost a full battery. I have tried connecting to itunes and a docking station but will not turn on at all - HELP?!
I've had this from new for 2 years, the battery life is excellent and lasts for days so I know it's not a power issue as it was fully charged that morning. No signs of connection in itunes, it's not showing as a connected device.
Can anyone please help?

Hi gscoops,
Welcome to Apple Support Communities.
You may find the steps in our iPod Troubleshooting Assistant helpful:
http://www.apple.com/support/ipod/five_rs/classic/
Best,
Jeremy

My iPad Mini with retina display suddenly will not connect to the Internet. It shows full wifi bars, yet no web pages will load. My Internet is working with all other apple devices in my house. The iPad also no longer works with celluar data.

My iPad Mini with retina display suddenly will not connect to the Internet. It shows full wifi bars, yet no web pages will load. My Internet is working with all other apple devices in my house. The iPad also no longer works with celluar data. I'm not sure what has happened. It was working fine a few hours ago. I have tried resetting it, ive restarted my browser etc. I tried to erase all data from my Ipad but I can't do that because it needs to sign into my Apple ID and use the Internet!

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Ipod touch will not stay connected to network after trying to use scrabble

I had a new ipod touch and purchased the scrabble app from EA games. I could not log into facebook to load my games onto the app on my touch. The ipod would send me to my home page and disconnect me from the internet. Eventually my ipod would not connect to the network at all. I called Apple and they determined that the ipod was faulty and sent me a new one. Upon receiving the new ipod I downloaded and tried to use Scrabble again not thinking that the problem was the Scrabble app from the get go. Now again my ipod will not stay connected to the network. I have deleted the Scrabble app and reset my network settings and still nothing. It will occasionally connect but I cannot do anything with the ipod. However, it will work when plugged into my computer. I have contacted EA Games with the problem and they have "escalated my issue to their expert team", but I have yet to hear anything back from them. Anyone else having similar issues and know how to resolve this?

See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

Droid X battery will not stay charged for more than 5 minutes. Help

My Droid X will not hold a charge for more than 5 min. 1 phone call and the phone shuts down.

bdsutton,
Thanks so much for your inquiry! There hasn't been a software update for the Droid X since 2/16/12.
I would like for you to put the device in Safe Mode http://bit.ly/OAXCYh and then check your email to see if it still turns off.
Safe Mode temporarily disables all applications that have been installed via the Android Market. Performing this troubleshooting step is necessary to determine whether a 3rd party application is the cause of an Operating System / Application issue.
I want you to try that to see if there is something else affecting why the phone battery goes low only when you check email.
Tamara H.
Follow us on Twitter @VZWSupport

New iPod Touch will not fully charge

I bought 2 8 gig iPod Touchs for my kids this Christmas.
One of them is fine, but, the other seems to lose the charge faster. And, it shows the plug icon to show a full charge, but, when it is unplugged it immediately shows the battery slightly discharged.
If I return it to the store for a replacement, do I have to deactivate the old one from my itunes account?
If so how do I do that?
Thanks
Carlos

You may be correct in your evaluation of the charges of your iPods. However, just to be sure, do this with the problematic one:
1. Discharge the battery to 20% or charge or thereabouts
2. Recharge completely from a wall plug.
This should reset the charge levels for a fully functioning unit. Also, I'm sure you realize that internet use and gaming on the Touch can drain the battery more quickly than more conservative battery use.
If your attempts to solve the battery problem still fails, you should bring it back to the Apple Store for repair or replacement. You won't have to deactivate the problematic Touch; all the information should be on iTunes.

My ipod touch will not turn on i dont even get the low battery symbol what do i do

My ipod will not turn on and it is brand new.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
also:
Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

HT1435 my ipod touch 2gen will not stay charge and go to the home screen all it does is when you put it on the charger the apple pop up

every time i try to charge my ipod tough 2gen it act like it is charging but it's not the apple pop up but it stay there then turn back off never go to the screen where you swipe your finger across then it go to your apps and music

- Disconnect headphones if you are using them
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Ipod 5G will not hold charge after 1.3 update

using itunes to update my 5th Gen Ipod to v1.3 last week, I am now unable to get the ipod to hold a charge.
when connecting normally, displays the message "please wait - very low battery"
and every so often it will attempt to reboot showing the apple icon (no backlight) but then goes back to the message again.
using the other suggestions to get to disk mode, itunes and Windows will recognize it, allowing it to sync.
When connected to wall adapter, it shows the fully charged symbol in the center of the screen.
Able to play songs/video only when connected to wall charger or car charger.
as soon as I disconnect it from a power source/usb, the battery indicator will quickly go down.
-Win XP platform
-tried 2 alternate computers with good USB ports
-directly connnectd to USB (no hubs)
-tried the select-menu / play-menu combination (discussed in other topics)
-able to get ipod to sync with itunes only by going into disk mode
Former discussions indicate possible battery problem.
My concern is that it conveniently happened immediately after an update.
Therefore, leading me to think it has to do more with the update confusing the ipod's battery memory.

I had my iPod on my alarm clock today playing music and decided to try something different to get it to work..
I put it on hold before taking it off the dock. When I took it off, it showed a full charge. Skeptical, I turned it off and back on multiple times and still it showed a full charge! However, when I reset it using the middle & menu buttons, I saw the same low battery image and now I'm back to square one.
I know I'm probably going to have to buy a new battery, but I really don't think any of us should because this was obviously an error on Apple's part and if anything THEY should be the ones compensating for a new battery. I'm going to avoid buying a new one until I hear word from them about this because it's not right at all. For now, I'm going to have to stick to listening to it on its dock or with my car charger.

My Ipod 4g will not stay charged. He charges it to show full battery

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