My IPod 4th doesnt not turn on when i plug in to charge it its still wont turn on i need help and the screen is black help please!!
ok last night i was ok and nothing happend to my ipod but, when in the morning just to cheack the time its off and i didntturn off the ipod so i thought if it out of battery ill charge it. then when i plug it in to an outlet it still wont turn on please help i tried everything how turn it on and such it still wont turn on help!!! Please!!!
Try here:
iOS: Not responding or does not turn on
If not successful then time for an appointment at the Genius Bar of an Apple store.
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When I plug in my iPhone 5 to iTunes it says that I need to have the 64-bit version, Help?
So when i plug in my iPhone 5 (all fully up to date etc), my itunes says: "This iPhone cannot be used, because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64bit version of iTunes." Now I have always had the 64bit version and still do, i have removed iTunes and installed this 64bit version that im supposedly missing 4 times now and it is still happening. Please help?
Hello AliHoward,
You may need to completely remove iTunes, QuickTime, and other Apple software from your system prior to reinstalling. The following articles (one for Windows XP, the other for Windows Vista/7) detail the removal process. I'll also link you to the latest version of iTunes for Windows (64bit specific installer).
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
iTunes 11.0.4 for Windows 64
http://support.apple.com/kb/DL1615
Cheers,
Allen -
On my touch I have an iCloud backup message asking me to check my settings, when I click on settings nothing happens and the screen goes black. It will not allow me to turn my touch on or off. What should I do to rectify this?
Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
So I have had this problem before, and know that you hold down the top Power button and the Home button, at the same time, for roughly 10 seconds, or until the apple logo comes on.
The problem is, when I press the buttons and the screen goes black, like it's supposed to before the logo pops up, the apple logo isn't appearing.
I was wondering if that's because my I pod touch was drained when I plugged it in to charge, and I tried to turn it on when it was still charging?
What can I do?Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
When using my iMac the screen turned blue and so I turned the compute off. When I turn on again power does get to the computer but there are no chimes and the screen remains black. Any advise please. David
Hello DJJOC,
Thanks for using Apple Support Communities.
To start troubleshooting this issue where your iMac's screen will not illuminate, please reset your SMC by following the information outlined below.
Resetting the SMC for Mac Pro, Intel-based iMac, Intel-based Mac mini, or Intel-based Xserve
Shut down the computer.
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on the computer.
Note: For Intel-based Xserve computers that are not responding, you can shut down locally, or by using remote commands, or by pressing and holding the power button for five seconds.
Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
Take care,
Alex H. -
My iPod touch won't turn on. I have tried plugging it in to charge, but and the screen remains black. I have tried restarting/resetting it to no avail. I would really appreciate your help. Thank you.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Decided to update iphone 4 to ios 5.1 and mid update it froze and the screen is black. Phone does not respond to any combinations of home and power buttons, when plugged into computer it does not see it is plugged in so I cannot restore or anything. Looks like the screen is on it's just unresponsive and black obviously. Has anyone had this problem? I was updating via wifi right in front of my router and my computer.
Spoke to a "senior advisor" in the Apple TV department. Her suggestions: change channel in router to minimize/eliminate wifi interference from other users; move router away from any metal - i.e., DVD player, phone modem, etc.; keep router away from wireless 2.4 gH phones, which are "notorious" for crashing wifi routers. So she confirms that the problem is one of connection to router suddenly dropping out.
My own feeling is that none of these fixes will do the trick, because it seems pretty clear that there is a hardware component here - the timing of the drops seems like an overheating issue. It takes 35-40 minutes for the box to warm up enough for the first drop; then each consecutive drop happens quicker than the one before, as it heats up more. Each time it drops, its tiny brain gets a little more scrambled; last night it finally wouldn't start up again at all.
My suggestion is that everyone who is experiencing this problem, please call Apple tech support and ask to speak to a senior advisor in the Apple TV department. Make them aware of this problem! -
My mac wont turn on. It is charging and the on light is on when the computer is shut but once I open it the light turns off and the screen is black. I turn it off and then on again and the start up noise goes but it is still black - Help!?
Claire, please post your machine specs as requested. There are some variants of the MBP with specific hardware issues. Example: the older "silver key" MBPs with 2.2Ghz and faster processors can have a defective video chipset that produces a black screen or distorted video. That problem is covered under an Apple program that will fix this at no cost to you if you computer is that model.
Do "About this Mac" from your Apple menu and, in the resulting window, click the "More Info..." button. That launches System Profiler for you. The first screen looks like this:
The second line, "Model Identifier" (or "Machine Model" if you are running OS10.4) precisely identifies your MBP variant. Post that, and include it in your equipment info in your profile for future posts. That means people don't have to ask, and you get faster help that is targeted to your specific model. Saves everybody a bunch of keystrokes and you get better advice. -
I was in the middle of using my iPhone 4 running on the latest iOS before iOS 6 and the screen went black but you can see it is still on because the color of the screen is blueish blackish like when your phone is turning off. Any suggestions?
Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
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She downloaded the game Breakaway from the App store yesterday and today when she opened the game it said "this game is not connected to game centers" and the screen went black/blue. I tried resetting without the power adapter and with the power adapter and nothing happens. She has only had the Itouch for 2 weeks.
I did try that numerous times and nothing happened. However, I did eventually get it to work. After trying to reset it numerous times and the screen still just staying frozen I logged into the Home Share portion on the Home computer and deleted the Bubble Birds game. Eventually the Itouch died and I was finally able to reset it by plugging it in and holding down the buttons. I doubt the deletion of the game helped, but since it seemed to be the cause, I went ahead and deleted it. Thank you for your reply.
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I haven't been able to find any answers that solve my problem. My Ipad will not leave the Apple logo. I hold both buttons and the screen goes black and then the Apple logo immediately pops back up. I can't get the red slider screen at all. No matter how many times I hold down both buttons the screen goes black and then the Apple logo pops right back on.
Before you do anything else, try charging via a wall outlet for a while, since its off. Then try turning it back on.
When you put the device into recovery mode it allows you to restore the device when no other options work. You do risk losing everything currently strored on the ipad itself. Hopefully you've performed regular backups either via itunes, icloud or both. Evern if you have synced content to either of those, you may not lose everything. All previous purchases have been saved in the itunes and app stores, so you can dowload them again.
while the ipad is off, press and hold the home button and plug the usb cord into the ipad. You should see a message pop up on the itunes window on your compoter screen that state it has discoverd an ipad in recovery mode.
You should now be able to restore -
My ipad 2 wont turn on, its just a blank screen. I have had it charging but it still wont turn on. It also isnt being recognised by itunes. I have updated itunes and everything. it doesnt even say its charging or connecting to itunes, its just a black screen. ive tried pressing down on the buttons but nothing happened.
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
My iPod Touch 2g Mc Model isn't recognized by iTunes and the screen is black. What can I do?
I accidentally turned DFU mode on my Ipod and know it isnt recognized by iTunes and the screen is black. Need help urgently!!!
the IPSW is 4.2.1Place the iPod in recovery mode and then connect to the computer and restore via iTunes. For recovery mode:
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I bought a iPhone 6 yesterday and I restored my iPhone 6 from my iTunes back up. After my phone restored from back up. When I plug my iPhone 6 it's still saying my iPhone 6 is new and still giving me the restore from a back up or set as a new iPhone option. But I already have it restored. How come it's not giving me any option to cancel.
Click set up as a new iPhone. It will associate the device with your library without clearing the content that you have already loaded onto it.
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My phone started vibrating mutiple times last night and the screen went black, and then it stopped and now I dont have a clue what to do. How should I fix this problem because I cant turn it back on? I have only had my phone for 2 months.
I also live an hr away from the Apple store, so its not the best thing to go there just to ask a question and find out what to do
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