My Ipod 4th Gen will not mount into Itunes

Please anyone with technical knowledge HELP ME.
The basic problem is that my 4th Generation Ipod will not mount into Itunes.
Let me tell you what I have done so far this includes all the R's, I have also followed the advice of reinstalling itunes and Quicktime I have also tried backwards installing to version 6 (at present I have upgraded to version 7.0.2). The ipod is visible in Windows and I still am able to use it as disk as I have programs I am using off it.
I have tried a fifth gen and also an Ipod mini and both mount onto my Itunes.
I have tried to reinstall the Ipod software, however the previous ipod updates do not work and as the Ipod cannot be mounted I cannot use Itunes to update it as it is not visible.
I have also run the Ipod Diagnostic in Itunes and everything seems fine (I have included the report if anyone can please understand it)and at the very bottom it states that the Ipod is truly Mounted. WELL ITS NOT
I really am getting desperate now as this is the same on both my Desktop and Laptop and I am getting very close to throwing the whole thing out along with all the rest of my computer equipment.
Thanks a lot
DIAGNOSTIC REPORT
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
FUJITSU SIEMENS AMILO PRO V2030
iTunes 7.0.2.16
iPodService 7.0.2.16 is currently running.
iTunesHelper 7.0.2.16 is currently running.
Current user is an administrator.
Connected Storage Devices:
IDE\DiskFUJITSUMHV2040BH______________________00000025, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskApple__iPod___________1.62, Bus Type USB
Universal Serial Bus Controllers:
VIA Rev 5 or later USB Universal Host Controller, PCI bus 0, device 16, function 0. Device is working properly.
VIA USB Enhanced Host Controller, PCI bus 0, device 16, function 4. Device is working properly.
IEEE 1394 Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller, PCI bus 0, device 12, function 2. Device is working properly.
Connected Device Information
PAUL'S IPOD (E:\), iPod with Click Wheel running firmware version 3.1.1
Serial Number: JQ447113PQ7
Bus Speed: 61440
The last connected iPod serial number: JQ524ER2S41.
The iPod Service Logging Information:
[SERVICE: 0xDA8,09:16:59 INFO] Started C:\Program Files\iPod\bin\iPodService.exe (Sat Nov 18 09:16:59 2006)
[SERVICE: 0xDA8,09:16:59 INFO] ##### iPodService starting as a service, version: 7.0.2.16
[SERVICE: 0xDB8,09:17:00 INFO] Got signaled to go ahead... Starting device manager!
[SERVICE: 0x4F0,09:17:00 INFO] Listener Window created
[SERVICE: 0xDB8,09:17:02 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xDB8,09:17:02 INFO] device \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xDB8,09:17:02 INFO] device is an iPod
[SERVICE: 0xDB8,09:17:02 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xDB8,09:17:08 INFO] [-1] set waiting to mount = 1
[SERVICE: 0xDB8,09:17:08 INFO] [1] Assigning session 0
[SERVICE: 0xDB8,09:17:08 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
[SERVICE: 0xDB8,09:17:08 INFO] [1] added state machine 1 to m_objDeviceIdMap
[SERVICE: 0xDB8,09:17:08 INFO] [1] added device number 1 to m_objDeviceNumberMap
[SERVICE: 0xDB8,09:17:08 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_vctDeviceInterfaces
[SERVICE: 0xDB8,09:17:08 INFO] [1] input #0 from src #0
[SERVICE: 0xD24,09:17:08 INFO] [1] input #0
[SERVICE: 0xD24,09:17:08 INFO] [MACHINE 1 INPUT #0] - (HDW) Interface Arrival
[SERVICE: 0xD24,09:17:08 INFO] [1] progress state is 2, Waiting to mount = 1
[SERVICE: 0xD24,09:17:08 INFO] [1] progress is now 2
[SERVICE: 0xD24,09:17:08 INFO] [1] progress is now 2
[SERVICE: 0xD24,09:17:08 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
[SERVICE: 0xD24,09:17:08 INFO] [MACHINE 1 ACTIONS] - {Connected}
[SERVICE: 0xD24,09:17:08 INFO] [1] SCSI Inquiry attempt #0
[SERVICE: 0xD24,09:17:08 INFO] VendorId: Apple
[SERVICE: 0xD24,09:17:08 INFO] ProductId: iPod
[SERVICE: 0xD24,09:17:08 INFO] revision: 1.62
[SERVICE: 0xD24,09:17:08 INFO] vendor bytes:
[SERVICE: 0xD24,09:17:08 INFO] 02 01 00 00 00 00 00 00 00 05 00 13 12 00 00 00 00 00 00 00
[SERVICE: 0xD24,09:17:08 INFO] [1] firmware version: 1.62 (0x13E)
[SERVICE: 0xD24,09:17:08 INFO] [1] Power State: Not Powered
[SERVICE: 0xD24,09:17:08 INFO] [1] Checkpoint attempt #0
[SERVICE: 0xD24,09:17:08 ERROR] Did not find first letter of stage
[SERVICE: 0xD24,09:17:08 INFO] [1] serial number 000A270002BF5F21
[SERVICE: 0xD24,09:17:08 INFO] [1] *** CONNECTED - Sending event out, device session 0.
[SERVICE: 0x4F0,09:17:11 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x4F0,09:17:11 INFO] [VolumeArrive] mask = 0x1C
[SERVICE: 0x4F0,09:17:11 INFO] looking up device # for \\.\E:
[SERVICE: 0x4F0,09:17:11 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0x4F0,09:17:11 INFO] iTunes device #1 found with drive letter E, mask 0x10
[SERVICE: 0x4F0,09:17:11 INFO] [1] set waiting to mount = 0
[SERVICE: 0x4F0,09:17:11 INFO] [1] input #1 from src #0
[SERVICE: 0x52C,09:17:11 INFO] [1] input #1
[SERVICE: 0x4F0,09:17:11 INFO] looking up device # for \\.\D:
[SERVICE: 0x4F0,09:17:11 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0x4F0,09:17:11 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x4F0,09:17:11 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x4F0,09:17:11 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xDB8,09:17:11 INFO] [VolumeArrive] mask = 0x1C
[SERVICE: 0xDB8,09:17:11 INFO] looking up device # for \\.\E:
[SERVICE: 0xDB8,09:17:11 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0xDB8,09:17:11 INFO] iTunes device #1 found with drive letter E, mask 0x10
[SERVICE: 0xDB8,09:17:11 INFO] [1] set waiting to mount = 0
[SERVICE: 0xDB8,09:17:11 INFO] [1] input #2 from src #0
[SERVICE: 0x4EC,09:17:11 INFO] [1] input #2
[SERVICE: 0xDB8,09:17:11 INFO] looking up device # for \\.\D:
[SERVICE: 0xDB8,09:17:11 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xDB8,09:17:11 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x52C,09:17:11 INFO] [MACHINE 1 INPUT #1] - (HDW) Volume Mount
[SERVICE: 0x52C,09:17:11 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
[SERVICE: 0xDB8,09:17:11 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xDB8,09:17:11 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0x52C,09:17:11 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x52C,09:17:11 INFO] [MACHINE 1 ACTIONS] - {Mounted}
[SERVICE: 0x52C,09:17:11 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x52C,09:17:11 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x52C,09:17:14 ERROR] Did not find first letter of stage
[SERVICE: 0x52C,09:17:15 INFO] [1] OS says filesystem is FAT32
[SERVICE: 0x52C,09:17:16 INFO] [1] ===== iPod Touch Wheel =====
[SERVICE: 0x52C,09:17:16 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x52C,09:17:16 INFO] 9:17:16, year 2006, day of yr. 321, GMT offset 0 isDST 0
[SERVICE: 0x52C,09:17:16 INFO] [1] progress is now 0
[SERVICE: 0x52C,09:17:18 INFO] [1] *** MOUNTED - Sending event out, device session 0.
[SERVICE: 0x52C,09:17:18 INFO] [1] Auto-launch iTunes DISABLED
[SERVICE: 0x4EC,09:17:18 INFO] [MACHINE 1 INPUT #2] - (HDW) Volume Mount
[SERVICE: 0x4EC,09:17:18 INFO] ** CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:18:21 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:18:21 INFO] [1] input #3 from src #0
[SERVICE: 0xD24,09:18:21 INFO] [1] input #3
[SERVICE: 0x4F0,09:18:21 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:18:21 INFO] [1] input #4 from src #0
[SERVICE: 0x4EC,09:18:21 INFO] [1] input #4
[SERVICE: 0x4F0,09:18:21 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:18:21 INFO] [1] input #5 from src #0
[SERVICE: 0x52C,09:18:21 INFO] [1] input #5
[SERVICE: 0xD24,09:18:22 INFO] [MACHINE 1 INPUT #3] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:18:23 INFO] Connection Detection Status - 0x1806002, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xD24,09:18:23 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0xD24,09:18:23 INFO] [1] progress is now 1
[SERVICE: 0x4EC,09:18:23 INFO] [MACHINE 1 INPUT #4] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:18:24 INFO] [MACHINE 1 TRANSITION] - {Mounted} ==> {Unknown}
[SERVICE: 0x4EC,09:18:24 INFO] Connection Detection Status - 0x1806002, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x4EC,09:18:24 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x52C,09:18:24 INFO] [MACHINE 1 INPUT #5] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:18:24 INFO] [MACHINE 1 ACTIONS] - {Unknown}
[SERVICE: 0x52C,09:18:24 INFO] Connection Detection Status - 0x1806400, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x52C,09:18:24 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0xD24,09:18:24 INFO] Connection Detection Status - 0x1806400, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xD24,09:18:24 INFO] [1] *** DISCONNECTED - Sending event out, device session 0.
[SERVICE: 0xD24,09:18:24 INFO] [1] progress is now 0
[SERVICE: 0xD24,09:18:24 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0x4F0,09:18:38 INFO] [VolumeRemoved] existing mask 0x10, arrive mask 0x10
[SERVICE: 0x4F0,09:18:38 INFO] [1] value = 1
[SERVICE: 0x4F0,09:18:38 INFO] [1] input #6 from src #0
[SERVICE: 0x4EC,09:18:38 INFO] [1] input #6
[SERVICE: 0x4EC,09:18:38 INFO] [MACHINE 1 INPUT #6] - (HDW) Volume Unmount
[SERVICE: 0x4EC,09:18:38 INFO] [1] progress is now 3
[SERVICE: 0x4EC,09:18:38 INFO] [1] Setting progress to 3
[SERVICE: 0x4EC,09:18:38 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:18:38 INFO] [InterfaceRemoved]
[SERVICE: 0x4F0,09:18:38 INFO] [1] value = 0
[SERVICE: 0x4F0,09:18:38 INFO] removed device number 1 from m_objDeviceNumberMap
[SERVICE: 0x4F0,09:18:38 INFO] [1] input #7 from src #0
[SERVICE: 0x52C,09:18:38 INFO] [1] input #7
[SERVICE: 0x4F0,09:18:38 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:18:38 INFO] [1] Progress state is 3, Waiting to disconnect = 0
[SERVICE: 0x4F0,09:18:38 ERROR] device number 0 exists, but isn't in m_objDeviceNumberMap!
[SERVICE: 0x4F0,09:18:38 INFO] removed device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" from m_vctDeviceInterfaces
[SERVICE: 0x4F0,09:18:38 INFO] [1] input #8 from src #0
[SERVICE: 0xD24,09:18:38 INFO] [1] input #8
[SERVICE: 0x52C,09:18:38 INFO] [MACHINE 1 INPUT #7] - (HDW) Interface Removal
[SERVICE: 0x52C,09:18:38 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0xD24,09:18:38 INFO] [MACHINE 1 INPUT #8] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:18:38 INFO] Connection Detection Status - 0x1806400, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xD24,09:18:38 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:18:39 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:18:39 INFO] [1] input #9 from src #0
[SERVICE: 0x4EC,09:18:39 INFO] [1] input #9
[SERVICE: 0x4EC,09:18:39 INFO] [MACHINE 1 INPUT #9] - (HDW) CheckDevNode
[SERVICE: 0x4EC,09:18:39 INFO] Connection Detection Status - 0x1806400, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x4EC,09:18:39 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:18:48 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:18:48 INFO] [1] input #10 from src #0
[SERVICE: 0x52C,09:18:48 INFO] [1] input #10
[SERVICE: 0x4F0,09:18:48 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:18:48 INFO] [1] input #11 from src #0
[SERVICE: 0xD24,09:18:48 INFO] [1] input #11
[SERVICE: 0x52C,09:18:49 INFO] [MACHINE 1 INPUT #10] - (HDW) CheckDevNode
[SERVICE: 0x52C,09:18:49 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0xD24,09:18:49 INFO] [MACHINE 1 INPUT #11] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:18:49 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:34:58 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:34:58 INFO] [1] input #12 from src #0
[SERVICE: 0x4EC,09:34:59 INFO] [1] input #12
[SERVICE: 0x4EC,09:34:59 INFO] [MACHINE 1 INPUT #12] - (HDW) CheckDevNode
[SERVICE: 0x4EC,09:35:00 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:39:01 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:39:01 INFO] [1] input #13 from src #0
[SERVICE: 0x52C,09:39:01 INFO] [1] input #13
[SERVICE: 0x52C,09:39:02 INFO] [MACHINE 1 INPUT #13] - (HDW) CheckDevNode
[SERVICE: 0x52C,09:39:02 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:39:02 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:39:02 INFO] [1] input #14 from src #0
[SERVICE: 0xD24,09:39:02 INFO] [1] input #14
[SERVICE: 0xD24,09:39:02 INFO] [MACHINE 1 INPUT #14] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:39:02 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:42:41 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:42:41 INFO] [1] input #15 from src #0
[SERVICE: 0x4F0,09:42:41 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:42:41 INFO] [1] input #16 from src #0
[SERVICE: 0x4F0,09:42:41 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:42:41 INFO] [1] input #17 from src #0
[SERVICE: 0x52C,09:42:41 INFO] [1] input #15
[SERVICE: 0x4EC,09:42:41 INFO] [1] input #16
[SERVICE: 0xD24,09:42:41 INFO] [1] input #17
[SERVICE: 0x52C,09:42:41 INFO] [MACHINE 1 INPUT #15] - (HDW) CheckDevNode
[SERVICE: 0x52C,09:42:49 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x4EC,09:42:49 INFO] [MACHINE 1 INPUT #16] - (HDW) CheckDevNode
[SERVICE: 0x4EC,09:42:49 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xD24,09:42:49 INFO] [MACHINE 1 INPUT #17] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:42:49 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x4F0,09:42:51 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x4F0,09:42:51 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0x4F0,09:42:51 INFO] [1] set waiting to mount = 1
[SERVICE: 0x4F0,09:42:51 INFO] [1] Attempt to reassign from session 0 to session 0, DENIED!
[SERVICE: 0x4F0,09:42:51 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
[SERVICE: 0x4F0,09:42:51 INFO] [1] added state machine 1 to m_objDeviceIdMap
[SERVICE: 0x4F0,09:42:51 INFO] [1] added device number 1 to m_objDeviceNumberMap
[SERVICE: 0x4F0,09:42:51 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_vctDeviceInterfaces
[SERVICE: 0x4F0,09:42:51 INFO] [1] input #18 from src #0
[SERVICE: 0x52C,09:42:51 INFO] [1] input #18
[SERVICE: 0x4F0,09:42:51 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:42:51 INFO] [1] input #19 from src #0
[SERVICE: 0x4EC,09:42:51 INFO] [1] input #19
[SERVICE: 0x4F0,09:42:51 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:42:51 INFO] [1] input #20 from src #0
[SERVICE: 0xD24,09:42:51 INFO] [1] input #20
[SERVICE: 0x52C,09:42:51 INFO] [MACHINE 1 INPUT #18] - (HDW) Interface Arrival
[SERVICE: 0x52C,09:42:51 INFO] [1] progress state is 2, Waiting to mount = 1
[SERVICE: 0x52C,09:42:51 INFO] [1] progress is now 2
[SERVICE: 0x52C,09:42:51 INFO] [1] progress is now 2
[SERVICE: 0x52C,09:42:51 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
[SERVICE: 0x52C,09:42:51 INFO] [MACHINE 1 ACTIONS] - {Connected}
[SERVICE: 0x52C,09:42:51 INFO] [1] SCSI Inquiry attempt #0
[SERVICE: 0x52C,09:42:51 INFO] VendorId: Apple
[SERVICE: 0x52C,09:42:51 INFO] ProductId: iPod
[SERVICE: 0x52C,09:42:51 INFO] revision: 1.62
[SERVICE: 0x52C,09:42:51 INFO] vendor bytes:
[SERVICE: 0x52C,09:42:51 INFO] 02 01 00 00 00 00 00 00 00 05 00 13 12 00 00 00 00 00 00 00
[SERVICE: 0x52C,09:42:51 INFO] [1] firmware version: 1.62 (0x13E)
[SERVICE: 0x52C,09:42:51 INFO] [1] Power State: Not Powered
[SERVICE: 0x52C,09:42:51 INFO] [1] Checkpoint attempt #0
[SERVICE: 0x52C,09:42:51 ERROR] Did not find first letter of stage
[SERVICE: 0x52C,09:42:51 INFO] [1] serial number 000A270002BF5F21
[SERVICE: 0x52C,09:42:51 INFO] [1] *** CONNECTED - Sending event out, device session 0.
[SERVICE: 0x4EC,09:42:51 INFO] [MACHINE 1 INPUT #19] - (HDW) CheckDevNode
[SERVICE: 0x4EC,09:42:51 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xD24,09:42:51 INFO] [MACHINE 1 INPUT #20] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:42:51 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x4F0,09:42:53 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x4F0,09:42:53 INFO] [VolumeArrive] mask = 0x1C
[SERVICE: 0x4F0,09:42:53 INFO] looking up device # for \\.\E:
[SERVICE: 0x4F0,09:42:53 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0x4F0,09:42:53 INFO] iTunes device #1 found with drive letter E, mask 0x10
[SERVICE: 0x4F0,09:42:53 INFO] [1] set waiting to mount = 0
[SERVICE: 0x4F0,09:42:53 INFO] [1] input #21 from src #0
[SERVICE: 0x52C,09:42:53 INFO] [1] input #21
[SERVICE: 0x4F0,09:42:53 INFO] looking up device # for \\.\D:
[SERVICE: 0x4F0,09:42:53 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0x4F0,09:42:53 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x4F0,09:42:53 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x4F0,09:42:53 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0x52C,09:42:54 INFO] [MACHINE 1 INPUT #21] - (HDW) Volume Mount
[SERVICE: 0x52C,09:42:54 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
[SERVICE: 0x52C,09:42:54 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x52C,09:42:54 INFO] [MACHINE 1 ACTIONS] - {Mounted}
[SERVICE: 0x52C,09:42:54 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x52C,09:42:54 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x52C,09:42:54 ERROR] Did not find first letter of stage
[SERVICE: 0x52C,09:43:02 INFO] [1] OS says filesystem is FAT32
[SERVICE: 0x52C,09:43:03 INFO] [1] ===== iPod Touch Wheel =====
[SERVICE: 0x52C,09:43:03 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x52C,09:43:03 INFO] 9:43:3, year 2006, day of yr. 321, GMT offset 0 isDST 0
[SERVICE: 0x52C,09:43:03 INFO] [1] progress is now 0
[SERVICE: 0x52C,09:43:04 INFO] [1] *** MOUNTED - Sending event out, device session 0.
[SERVICE: 0x52C,09:43:04 INFO] [1] Auto-launch iTunes DISABLED
[SERVICE: 0x4F0,09:43:11 INFO] [VolumeArrive] mask = 0x10
[SERVICE: 0x4F0,09:43:11 INFO] looking up device # for \\.\E:
[SERVICE: 0x4F0,09:43:11 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0x4F0,09:43:11 INFO] iTunes device #1 found with drive letter E, mask 0x10
[SERVICE: 0x4F0,09:43:11 INFO] [1] set waiting to mount = 0
[SERVICE: 0x4F0,09:43:11 INFO] [1] input #22 from src #0
[SERVICE: 0x4EC,09:43:11 INFO] [1] input #22
[SERVICE: 0x4EC,09:43:11 INFO] [MACHINE 1 INPUT #22] - (HDW) Volume Mount
[SERVICE: 0x4EC,09:43:11 INFO] ** CItunesDevice::HandleHardwareInput()
[SERVICE: 0x4F0,09:43:11 INFO] [DevNodesChanged]
[SERVICE: 0x4F0,09:43:11 INFO] [1] input #23 from src #0
[SERVICE: 0xD24,09:43:11 INFO] [1] input #23
[SERVICE: 0xD24,09:43:12 INFO] [MACHINE 1 INPUT #23] - (HDW) CheckDevNode
[SERVICE: 0xD24,09:43:12 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xF90,09:43:16 INFO] <0x4> Got Serial #
[SERVICE: 0x200,09:43:16 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0x200,09:43:16 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x200,09:43:16 INFO] Mounted
[SERVICE: 0x200,09:43:16 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x200,09:43:16 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xF90,09:43:16 INFO] Mounted
[SERVICE: 0xF90,09:43:16 INFO] [1] already mounted!
[SERVICE: 0xF90,09:43:16 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0x200,09:43:33 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0xD10,09:43:33 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xD10,09:43:33 INFO] Mounted
[SERVICE: 0xD10,09:43:33 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xD10,09:43:33 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xF90,09:43:33 INFO] <0x4> COM request for device 1 drive letter - E
[SERVICE: 0xD10,09:43:34 INFO] Mounted
[SERVICE: 0xD10,09:43:34 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xD10,09:43:34 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xF90,09:43:54 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xF90,09:43:54 INFO] Mounted
[SERVICE: 0xF90,09:43:54 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xF90,09:43:54 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x200,09:43:54 INFO] Mounted
[SERVICE: 0x200,09:43:54 INFO] [1] already mounted!
[SERVICE: 0x200,09:43:54 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0xD10,09:43:54 INFO] Mounted
[SERVICE: 0xD10,09:43:54 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xD10,09:43:54 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xF90,09:43:54 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xF90,09:43:54 INFO] Mounted
[SERVICE: 0xF90,09:43:54 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xF90,09:43:54 INFO] Device 1 not in intermediate state. It appears to be truly mounted.

If anyone is interested I managed to solve this problem by reformatting the ipod as a mac ipod, with the help of friends system. This does get rid of the music but as I had it backed up wasn't a problem. I then plugged the mac Ipod back into a windows pc and reformatted it as a windows ipod which updated the firmware correctly and have'nt had a problem since.

Similar Messages

  • My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.

    My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.

    Likely this:
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 40, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • IPod 4th Gen will not get app updates ...error states cant connect to iTunes

    iPod 4th Gen will not get app updates ...error states cant connect to iTunes

    See here: https://discussions.apple.com/thread/4233381?tstart=0
    B-rock

  • My iPod 3rd gen does not mount in iTunes 11.3.1

    My iPod 3rd gen does not mount in iTunes 11.3.1

    Hey there JeanMontreal,
    It sounds like your iPod Nano 3rd generation is not being seen in iTunes when you connect it. I would use the troubleshooting from the following article to help you get that issue resolved:
    iPod nano (3rd generation) Troubleshooting Assistant
    https://www.apple.com/support/ipod/five_rs/nano3gen/
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • My ipod 4th gen will not turn back on after my mom took it for disciplinary reasons

    my ipod 4th generation will not turn back on after my mom took it from me for disciplinary reasons. Not grades! I am a 4.0 student. Pleae help!!

    After charging overnight
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My Ipod 4th gen will not work without the charger.

    My ipod nano 4th gen will not work without the charger.

    How much it costs depends on who you have replace the battery whether that be Apple or a 3rd party repair company.  Here are Apple's prices.
    http://www.apple.com/support/ipod/service/prices/
    It would likely be much cheaper to have a 3rd party company do it instead.  One company I have heard a lot of good things about is iResq.  For others, do a simple Google search for "iPod battery repair" and you should get a plethora of results.
    http://www.iresq.com/
    I don't believe Radio Shack does offer that service.  Sorry.
    B-rock

  • My iPod 4th Gen will not sync Mp3s.

    My iPod 4th gen won't allow mp3 files to be dragged into the bar and downloaded. I am using iTunes without signing to the same apple ID that the iPod is on, so maybe that has something to do with it, but my family member's iPod of the same generation works with the same circumstances. Please help.

    Problem solved.  First I deleted synce back up, then deletedl sync history under preferences in iTunes.  Next, I went into the settings area of my iPod.  I renamed it with it's same name (in my case, Dominic's iPod).  I then rebooted the computer (Win 7).  When I logged into windows, it started syncing instantaneously.

  • My Ipod 4th gen. will not update. Download will not complete. Help!

    In the past i have had no problems updating my ipod touch 4th gen but recently i cannot update it. I will click update and the loading bar will load all the way, then it will say that it is processing the file. It will say this for a minute or 2 and then give me an error code: 3259 telling me to check my network connection (which works perfect) or try again later. I have tryed reseting my ipod, i cannot restore my ipod because it wants to update it and then restore it. I have not been able to update for over a month and i have missed 2 updates due to this problem. What do i do?

    How much it costs depends on who you have replace the battery whether that be Apple or a 3rd party repair company.  Here are Apple's prices.
    http://www.apple.com/support/ipod/service/prices/
    It would likely be much cheaper to have a 3rd party company do it instead.  One company I have heard a lot of good things about is iResq.  For others, do a simple Google search for "iPod battery repair" and you should get a plethora of results.
    http://www.iresq.com/
    I don't believe Radio Shack does offer that service.  Sorry.
    B-rock

  • IPod 4th Gen will not charge or power up

    My poor little pink gen 4 iPod shuffle has gone kaput on me this morning.  I was given a low battery warning yesterday morning but forgot to charge it up.  I have gone to charge it today and and nothing is happening.  The iPod gets warm but the power charging light is not lit.  The shuffle will not power on at all.  It has been my running companion for a couple of years now and has covered several hundred miles with me whilst I pound the pavements of the UK,  I'm guessing it has given up the ghost and has gone to the apple heaven in the sky. 
    If you can suggest ways of bringing it back to life it would be very much appreciated.

    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod      
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • Ipod Touch 4th Gen will not sync with Itunes 11.1

    I upgraded my Itunes to the latest version, now I can't get Ipod touches to sync that are 4th gen. Any help?

    I FINALLY got it to sync. I had to unplug and restart my computer 3x's then it worked and went like a charm. It was getting to step 2 of 5 in the sync then just freezing. I let it run for 15+ hours the first day.
    I do have to ask though since I have a knowledgable person:
    My son's Ipod touch broke so I bought a refurbished one. How can I change the ID on Itunes or his touch to reflect his Ipod?

  • My iPod 4th gen will not do anything but scroll and occasionally flash the Apple logo for a few seconds

    Last night while I was trying to delete an app, my iPod crashed. Usually it will restart just fine but it has not sucessfully turned off or restarted as far as I can tell. It stays on the black screen with the scrolling white wheel in the center and about every twenty minutes or so the screen will suddenly go white and then switch to the Apple logo like it's going to turn back on, but it just starts scrolling again. I have tried holding the lock button to try to get it to turn off and that hasn't worked and neither has going through the steps to reset (holding lock and home simultaneously until the apple logo appears). Any other suggestions or is it just toast?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod touch 4th gen will not turn on, i have held the power and home buttons, i have plugged my ipod into itunes and tried again, yet nothing happens, what should i do?

    My ipod touch 4th gen will not turn on, i have held the power and home buttons, i have plugged my ipod into itunes and tried again, yet nothing happens, what should i do?

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Ive tried multiple times on my computer and my internet is fast and perfect but my ipod touch 4th gen will not get past "backing up ipod" it sits there of course itunes 10.5 any solutions ive heard lots of people are having this problem across the board

    My ipod touch 4th gen will not update to IOS5 i believe the problem is itunes10.5
    ive been trying to update since friday my internet is perfect [speedtest.net] itunes just wont get past [backing up ipod[ i hope they fix this soon and i just wanted to see if anybody else was also having this problem because i want the new features coming with ios but its just not working and it took all night just to get roughly to about 20% completion of backing up ipod then when i got home it said "could not restore ipod its still on firmware 4.3.3 so i dont know why it said could not restore i did click "update" but anyway im having this problem and wondering if anyone else is {i think everybodys having problems itunes10.5 right now

    I am having the same problem (lost in back-up purgatory) on both my iPhone 4 and my iPad2.  I am running Windows XP.
    I have tried everything I've seen suggested on various support communities, with no success.
    I have gotten used to having to find a windows workaround everytime Apple updates iTunes, and this time it is especially frustrating.  
    I don't have any solutions, and I am responding to all of these types of messages in hopes of finding something that will work for me.
    One person was able to work through it by deleting all of the previous iTunes backup files.  I'm trying that now.  4 hours into it, and it does not seem to be working......

  • My iPod 5th gen will not completely turn on it shows the apple symbol then shuts off I have restarted it and tried to plug it into my computer but cannot find it to restart it

    My iPod 5th gen will not completely turn on it shows the apple symbol then shuts off I have restarted it and tried to plug it into my computer but cannot find it to restart it
    Its been like this for awhile and I can not fix it

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • My daughters ipod 4th gen will no longer charge past 20% and will not connect to a pc in order to back everything up. the cable is working fine, otherwise it would not even charge to the 20%. i have tried the reset to not lose any data and no luck. help!

    my daughters ipod 4th gen will no longer charge past 20% and will not connect to a pc in order to back everything up. the cable is working fine, otherwise it would not even charge to the 20%. i have tried the reset to not lose any data and no luck, home+power for 10-15 seconds. I really would like to not lose everything she has, again, because I can't back it up this time. I have tried charging via a wall outlet and PC and both charge fine, just only to 20%. I am using the cable that came with it so no aftermarket issues there. Please help so I don't have to reset everything again.

    Because once it has charged enough to be powered on as soon as you turn it on it says battery is at 20% and will not charge anymore after that, it just runs for about 5-10 minutes before the battery dies again. The battery cycles discharge/recharge daily and its not on the charger at full charge for more than a couple hours and is never totally dead for more than a couple of hours.

Maybe you are looking for