My ipod 4th generation wont show up on itunes or my compute, but there is a file for USB mass storage device in my device management with a yellow triangle next to it. how do i get it to sync? HELP!!!

my ipod 4th generation wont show up on itunes or my compute, but there is a file for USB mass storage device in my device management with a yellow triangle next to it. how do i get it to sync? HELP!!!

Here:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

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