My Ipod 7th gen is not being recognized by itunes and Windows 8.1.

Hello. My ipod 7th gen is not being recognized by itunes and Windows 8.1. When I connect my ipod to my computer, itunes will open automatically and a message bar below will appear:
I have followed all the instruction in the support and itunes still unable to deted my ipod. The funny thing is, if i uninstall itunes, Windows 8.1. will detect my ipod but when itunes is installed, both itunes and windows 8.1. cannot detect my ipod. Thank you in advance for all your help.

the message box says like this:
An ipod has been detected but could not be identified properly. Please disconnect and reconnect ipod, then try again. If the problem persists, unisntall itunes then install itunes again.

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I had the exact same problem...and literally, even after calling Apple Help this morning and them emailing what was supposed to fix it, I was still stuck in the same boat. However, after much searching, I found a post on the internet, did what it said, and, as of this morning, my iPod, and my kid's iPods, are now recognized.
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I searched the internet again and found the simplest of instructions. They explain that with the new iTunes update some iPods are being recognized as digital cameras rather than iPods, which mine was doing. This is how I fixed it. Do not have iTunes open.
Attach your iPod to your computer.
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3. Select the Apple iPod by double clicking on it when you find it.
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5. Choose Browse My Computer for Driver Software. Once opened, you must locate this file: Program Files\Common Files\Apple\Mobile Device Support\Drivers. Select that folder and Click Next. Once the update is complete, unplug your iPod. Wait 30 seconds and plug it back in...your computer should now recognize the iPod.
To whoever found out about this fix and posted it online, THANK YOU!!! I have spent hours and hours following Apples advice to no avail...but this fix, posted online by someone else, DID work...so thank you for posting it...and I am just passing it on!
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Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
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not being recognized by Itunes for Windows. 0xE8000001 Error
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Hey dmar713,
The iPod touch requires USB 2.0, check the speed of the USB port.
http://docs.info.apple.com/article.html?artnum=307091
If the USB port is not causing the issue, it may be an application conflict.
http://docs.info.apple.com/article.html?artnum=302538
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No data on web site concerning this problem and no contact mail available,, I tried the chat but :
“Our records indicate that you purchased your product on 28-Jul-2005. Based on this data, your product is not eligible for chat or phone support. Get instant chat support by purchasing a support agreement:
Purchase an AppleCare Protection Plan (APP) 449 DKK (incl. VAT & taxes) (learn more)
Purchase an AppleCare Support Incident 399 DKK (incl. VAT & taxes) (learn more)
If this date is incorrect, please update your purchase information. If you’ve purchased APP but haven’t registered it, please register your agreement to activate support.”
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I need to update my ipad and I have not synced in quite some time. When I attempted to sync it does not appear in itunes. I have gone through all the suggestions posted on your website and still have no luck

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http://www.apple.com/support/ipad/assistant/itunes/
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http://support.apple.com/kb/TS1591
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http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
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http://www.apple.com/support/ipad/assistant/itunes/
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http://support.apple.com/kb/TS1591
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How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
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