My iPod Classic is not detected by my Windows 8 computer when I connect it via USB port.  How can I get windows to detect this device?

My iPod Classic is not detected by my Windows 8 computer when I connect it via USB port.  How can I get windows to detect this device?  A message from windows says: the device has malfunctioned.

Try TS1363: iPod: Appears in Windows but not in iTunes.
See also Corrupt iPod classic.
tt2

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