My iPod displays a red circle with an X in it.

My ipod dispays a red circle with a red X in the middle?

Hi there vinceperez,
You may find the troubleshooting steps in the article below helpful.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/ts1463
-Griff W. 

Similar Messages

  • HT1320 ipod classic now displays a  red circle with a X inside. I cannot reset it. It instructs me to go to the support psge. Is there a fix for this?

    I cannot reset my Ipod there is a circle with an X inside. Is there a fix for this?

    Hello astro30,
    Try putting the iPod into disk mode manually, then attempt a restore via iTunes.
    iPod Displays a Red "X" Icon
    http://support.apple.com/kb/TS1463
    Cheers,
    Allen

  • IPod Classic 160gb Red circle with Red X

    My 160 has always been a little "off". Recently, I got a red circle with a red circle in it icon. Is this really the "kiss of death" I've been reading about. This is a double-whammy for me because my iTunes library dumped out on me and I was only able to salvage about 7800 of 13000 songs. Is it over?

    teh apple suport guys will say it's a hard drive failure, which is correct, but the same thing happened to me and i saw this site. it seems crazy, but take the advice here
    http://www.topix.com/forum/gadgets/ipod/TJB41HJ0RV3TNQE9D
    smack the side of the ipod while holding it hard. do it over fast and over untill you hear a weird sound coming out of it, then it should come back to life. worked for me, saved me 250 bucks, but later my clasic broke down because of the sync failures going on with the classic (if you dont know what i'm talking about, look around the apple discussion site classic page or go here http://discussions.apple.com/thread.jspa?threadID=2151907&tstart=15)

  • My ipod has a red circle with a red X in the middle. It won't let me do anything else. What should I do?

    My ipod fell through some bleachers recently, and since then it will not let me do anything. it is stuck on a screen with a red ex in a circle and telling me to go to this website. i cant do anything on it

    See this Apple support document.
    http://support.apple.com/kb/ts1463
    You'll notice that the problem is usually associated with a failed/damaged hard drive, meaning you'll likely need to have your iPod serviced if you want to get it working again.
    B-rock

  • Itunes will not allow me to add newly purchased songs to my ipod classic, i have no problems with adding free podcasts but anything that i have purchasedd when i drag it over to ipod the little red circle with line through it stops me. what has gone wrong

    i just started using this netbook for itunes at first it wouldnt let me purchase anything just free podcasts etc but i got that sorted it was just a matter of resetting the security questions because i hadnt made a purchased from this computer before. now it is allowing me to purchase no problem but itunes will not let me add my purchases to my ipod classic??? i can add all the free podcasts i want but anything that has been purchased is blocked from being added.my ipod show up in itunes but only as a summary thing i cant actually look through my music on the ipod in itunes on this computer

    You might want to check your process for moving your iTunes music against this: http://support.apple.com/kb/HT4527.

  • HT1363 My ipod click wheel will not go into disk mode.  All I get is the red circle with the X in it

    The only thing my ipod will do is display the red circle with the X in it.  I can not put it in disk mode, it won't work.  It's the 160 GB classic with the click wheel.  Is there anything else I can do to make it work again?

    If you are unable to get the iPod into Disk Mode, the Hard Drive is likely damaged and beyond repair. You'll probably want to have it replaced either by Apple or a third party service center.
    Here are Apple's repair prices.
    http://www.apple.com/support/ipod/service/prices/
    B-rock

  • IPod Classic 4th, desktop icon red circle with 'x'.

    I've got an iPod Classic 4th, 20GB, which I use with my iMac G5. It works fine, I can add/remove music, and it syncs fine. However, whenever it's plugged in, and appears on my desktop, the desktop icon for the iPod shows a red circle with an 'x' on the screen, the same one you get on your actual iPod when it gives you the message: "Do not disconnect". It's not much of a problem, except the device didn't show in boot preferences either when I attempted to use it as an external HD in order to install panther on a partition. Any ideas what this symbol on the desktop icon could be?
    Thanks.

    All you can do is try restoring the device. If you are unable to you'll most likely have to get the iPod repaired.
    Check out this article
    http://support.apple.com/kb/TS1463?viewlocale=en_US

  • My Ipod displays the red-orange circle with an X inside, and the apple support web address.  I can't find a reference to this and I haven't seen it before.  Any ideas what this means?

    The ipod has been working erratically for the last few weeks.  Stops playing mid-song, takes forever to load the next song on shuffle mode.  Today, stopped playing altogether.  When I tried to reset, I got an orange circle with a X in it and the support web addaress.  I can't find anything on the support site that references the x'd circle.  Any ideas?  Is this thing toast?

    Hi Crystal Newkirk,
    I've come across the following information which may be helpful. If you are seeing the red "X" icon on the display, we will need to restore your iPod from Disk Mode.
    iPod Displays a Red "X" Icon
    http://support.apple.com/kb/TS1463
    Restore iPod from Disk Mode
    Disconnect iPod from your computer.
    Manually put iPod into Disk Mode.
    Open the latest version of iTunes and connect iPod.
    Restore iPod.
    Thanks,
    Matt M.

  • TS1369 My ipod has a red " x " with a circle around it.What can I do ?

    Question :  My ipod is not recognised by my computer anymore when I plug it into itunes.The ipod has a red " X " with a circle around it. Is there anything I can do to get past this problem and start using my ipod again ?        

    iPod Displays a Red "X" Icon:
    http://support.apple.com/kb/TS1463

  • 80gb iPod has red circle with and x

    My ipod (80gb) has a Red Circle with an X in the center...How Can I repair it?

    Hello Rudyg111,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iPod Displays a Red "X" Icon
    http://support.apple.com/kb/ts1463
    Restore iPod from Disk Mode
    Disconnect iPod from your computer.
    Manually put iPod into Disk Mode.
    Open the latest version of iTunes and connect iPod.
    Restore iPod.
    Have a nice day,
    Mario

  • My ipod classic 160 has a red circle with a X in the middle how do I get it to work?

    My ipod classic stopped working.  It has a red circle with a X in the middle. I've troubleshooted but still can not get it to work.

    Hi Mildred,
    Happy Holidays!
    The resource below will explain the steps you can take to resolve the issue you are having with your iPod classic.
    iPod Displays a Red "X" Icon - Apple Support
    http://support.apple.com/en-us/HT203170
    The first step is to download the latest version of iTunes on your Mac or PC.  Then try the steps below.  
    Restore iPod from Disk Mode
    Disconnect iPod from your computer.
    Manually put iPod into Disk Mode.
    Open the latest version of iTunes and connect iPod.
    Restore iPod.
    Setup Service for iPod
    If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.
    Apple Retail Store
    iPod Service Request Online
    Putting iPod into Disk Mode - Apple Support
    http://support.apple.com/en-us/HT201544
    iPod devices with a Click Wheel
    If necessary, verify that your iPod has a Click Wheel.
    Before placing the iPod into Disk Mode, verify that it is charged.
    Toggle the Hold switch on and off (set it to Hold, then turn it off again.)
    Press and hold the Menu and Select buttons for at least six seconds, until the Apple logo appears.
    When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
    Connect the iPod to your computer; the screen on the iPod will should say "Do not disconnect".
    If you are having difficulty putting your iPod into Disk Mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center. If you are still unable to put your iPod into Disk Mode, use one finger from one hand to press the Select button, and one finger from the other hand to press the Play/Pause button.
     Older iPod models without a Click Wheel
    Before placing the iPod into Disk Mode, verify that it has a charge.
    Toggle the Hold switch on and off (set it to Hold, then turn it off again.)
    Press and hold the Play/Pause and Menu buttons until the Apple/iPod logo appears, then release them. This resets iPod. When you reset iPod, all your music and data files are saved, but some customized settings may be lost.
    When the Apple logo appears, immediately press and hold the Previous and Next buttons until the Disk Mode screen appears.
    Connect the iPod to your computer; the screen on the iPod should say "Do not disconnect".
    Restoring iPod to factory settings - Apple Support
    http://support.apple.com/en-us/HT201540
    It's important to understand the difference between updating and restoring. Updating simply installs the software that controls iPod and does not affect the songs and files stored on iPod's disk. Restoring erases the iPod's disk and restores iPod to its original factory condition.
    Warning: Because restoring erases all the songs and files on iPod, back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library. 
    How to restore iPod
    Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
    Download and install the latest version of iTunes if necessary.
    Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
    After a few moments, your iPod will appear in the Source panel in iTunes.
    Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
    Click Restore.
    If you are using a Mac, you will be asked to enter an administrator’s name and password.
    A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
    Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
    Leave iPod connected to computer to complete restore (typically applies newer iPod models).
    During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage. 
    Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
    After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
    I hope this information helps ...
    - Judy 

  • I transferred all my itunes music from my old pc to a new laptop using an external hard drive.  I can drag songs to out ipods, but when i try to add songs to my Iphone 4, I get the red circle with a line through it.  It will not allow me to transfer music

    I have transferred all of my itunes music for my old pc to a new laptop via an external hard drive.  All songs are sucessfullt loaded in itunes and I can drag songs to my husband's ipod without any problems.  However, when I try to drag songs to my iphone 4, it will not let me.  I get a red circle with a line through it. Why would it work from itunes to ipod but not to my iphone?  HELP!!!

    You might want to check your process for moving your iTunes music against this: http://support.apple.com/kb/HT4527.

  • My sons ipod classic was left on all day and now has a red circle with a cross in it and will not work

    my sons ipod classic was left on all day and now has a red circle with a cross in it and will not work - nothing we do will make it work - any ideas??

    Try to restore the iPod. Here's an article that provides troubleshooting for it.
    http://support.apple.com/kb/TS1463
    If that doesn't work visit an Apple Store and see if they can replace it.

  • HT5622 My Ipod Classic shows a red circle with a cross in the middle. I've completed diagnostic tests which have popped up, however any HP/FW/Hard Drive tests freeze the ipod, as if the hard drive won't spin. What do I do?

    My Ipod Classic shows a red circle with a cross in the middle. I've completed diagnostic tests which have popped up, however any HP/FW/Hard Drive tests freeze the ipod, as if the hard drive won't spin. What do I do?
    After holding down the Select and Play/Pause button, I was able to restart the Ipod and then it brought me to a Diagnositc test. I have tried doing both the Mannual and Annual test on the ipod however in each test, the ipod freezes on different access tests. The HP (headphones) test, shows the headphones are detected, but then if it tries to play a song to make sure they work it freezes and goes back to the red cross. I have looked at various other questions regarding the FW cable, however I don't believe i have such a cabel. Then the Hard Drive test freezes up and I can hear a ticking noise coming from the drive but it doesnt seem to be spinning. Alongside these test issues, any computer cannot see the Ipod when plugged in (including itunes). Therefore some tests for the USB drive cannot be completed. I do not recall dropping it badly, though I have dropped it previously. Does all this mean there is damage to the drive? Should I instead take it to an apple store?
    Many Thanks

    The stats look fine. Try the DFU Restore method shown in Corrupt iPod classic. It may pay to disable any anti-virus software and use the staged transfer method to reload data, assuming you get that far.
    tt2

  • Ok, my 80gb ipod shows the red x with a circle around it..... Please help!

    I try to restore it. Menu and select buttons pressed together. Then once the apple logo comes on I immediately press play/pause, and the select buttons together, but it just comes up with the red x again, telling me to go to the website. It's not being recognized in I-tunes at all when I plug it in, not even being sensed by the computer itself. I'm getting really frustrated with this. Does anyone else have a problem like this? I hope I don't have to take it somewhere. Please help!

    Hi there Pooh Smallz ,
    You may find the troubleshooting steps in the article below helpful.
    iPod Displays a Red "X" Icon
    http://support.apple.com/kb/TS1463
    -Griff W. 

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