"my ipod" doesn't show on left of itunes screen

hi-
i'm an ipod novice -- when i open up "itunes", sometimes "my ipod" shows up on the left column index, sometimes it doesn't. i'm trying to transfer music from my library to "my ipod" & can't do it if "my ipod" isn't visible in the listing. anyone got any advice?
many thanks!!

See if anything here helps: iPod shows up in Windows but not in iTunes

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    See if anything here helps: iPod shows up in Windows but not in iTunes

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