My iPod doesn't work. The screen is black but it has a ticking circle in the middle. Its been stuck like that for more than an hour. My iTunes doesnt recognize the iPod Touch and says 'iTunes could nit connect to this iPhone-unknown error
Its been stuck like that for more than an hour. My iTunes doesnt recognize the iPod Touch and says 'iTunes could nit connect to this iPhone-unknown error
I'm soooo sorry to bump this but MAYBE someone will know what to do?! I've just tried EVERYTHING. I need help. Please, anyone?!
*last chance and I'm backing away sloooowly*
thanks to ANYONE who will suggest ANYTHING at all!!!
Similar Messages
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I dropped my iphone 4 pretty hard, it cracked (although it already had a few cracks in it) and now the screen is black but sometimes has a background light turn on and then off. Holding the home button and off button at the same time do not work. When I plug it in to charge or to the computer it vibrates every 10 seconds and itunes does not seem to recognize it. It gets really really hot when plugged in (which I don't think is normal). icloud does not recognize it under "find my iphone" either. What could the problem be? I am wondering if dropping it dislodged something inside. if so, what did I dislodge and is it possible to fix this myself?
ThanksSounds like that drop was a critical one, my friend. I would make an appointment at your nearest Apple Retail Store, because you're going to need a replacement. Also as a side note: the reason that the charger is making the phone vibrate over and over is because there is a disconnect somewhere in the charge port of the phone, causing it to plug in and out over and over.
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after downloading updates for the first time, i was asked to restart my mac. it started writing configuring installation. the staus bar just showed a little and remained like that for more than 3 hrs. i tried several times wit no success. it has not updated my mac OS X 10.5.
My clean install worked out alright, although I don't think it really fixed anything, rather gave me a couple more days of use 'till I have to send it in. Someone please help my get it running properly again...
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I am trying to copy more or less 30G from my MacbookPro to an external hard drive and it is stuck in the "preparing to copy" step. But that for more than one hour. What should I do to make it faster? Thanks a lot in advance!
Thanks Shootist007, by blockd files I mean files that I have changed to blocked and when I tried to move then for the first time, I had to unblock again. I am trying to backup my pictures, my songs and other files like word documents and excel tables. First I put all of them as blocked, what caused the first problems on trying to move them. Then, I've unchecked the block option and if I try to move one by one, there is no problem. The issue is to move all together, because it gets stuck in the preparing to copy files step. Anyway, if I cannot do all by once, I'll do it one by one, event though that was not suposed to happen if we are talking about technology, right? Anyway, I thank you again for trying to help me!
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I am trying to upgrade my macbook pro to os x mavericks, but it has been on the reboot process for more than 2 hours. There is only the apple logo with the spinning ball thing. What should I do?
Hi there Candyleehoiman,
I would recommend taking a look at the troubleshooting steps found in the article below.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
-Griff W. -
i pod touch is stuck 'verifying restore' for the last 8 hrs... help??
Try putting the iPod into DFU mode and restoring again:
http://www.iclarified.com/entry/index.php?enid=1034
If that still doesn't work, then the jailbreak may have cause a corruption which is now fatal; that's not uncommon with jailbroken devices. If that is indeed the case, your iPod may be irrecoverable and you'll be shopping for a new one.
Good luck. -
I cannot use my iPad.
It presents a black blank screen with just the circulating symbol in the middle.
I cannot turn if off or on to re-boot it as the on-off swith does not respond, neither does the press button on the bottom edge of the pad.
I have tried to connect it to iTunes but my computer (running Windows Vista) shows an error message 0xE8ooooo65.
Previous to this complete shut-down I had successfully connected to iTunes and tried to download the new 4.3.3 (?) Update.
This showed it would take four hours ! So it was left to do just that.
However it then went back after thfour hours it said it was backing up my files, but then shutdown.
Can anyone help?
Shirleyhttp://support.apple.com/kb/TS3281
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I just bought an Iphone 5s and I'm trying to charge it for more than an hour, it simply doesn't work. What could be the reason??
ELIZ BARB wrote:
The screen shows the apple and once in a while turns to blue.
A couple of things to try: What to do if your iPhone or iPad will not turn on
And: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
If neither of these resolve the problem the phone is almost certainly broken. -
Hİ
My ipad's screen is black. When it take charge, I can hear sound but still black. I press and hold both the sleep and home buttons for about 10 to 15 seconds but this doesn't work. Screen still black! PLS HELP ME!How long did you let it charge? It may take 30 minutes before the iPad responds when the battery is completely drained. Let it charge for at least 30 minute using the wall charger. Then rest the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.
If the iPad restarts let it continue to charge until the battery is 100%.
If the iPad still does not start make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. -
my ipod feel and now everytime i connect it 2 my computer i get the n/a on my desktop n when i go to restory it ... it say error 28 n the screen is black but when i do the recovorey steps the screen still looks the same so i dnt think it a black screen so idk if the fireware is messed up or what n idk if it broking or what n if ipod store will take it n give me a new 1
From the link at the bottom of my post:
Error 23, 28, 29: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with the white USB Dock Connector cable that shipped with your device, on a known good computer and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value, (00 499901 064000 0), can also confirm a hardware issue. Out-of-date or incorrectly configured security software can also cause these errors
iOS: Resolving update and restore alert messages
I would do what the article and if unsuccessful make an appointment at the Genius bar of an Apple store since you likely have a hardware problem. -
My iphone 4 fell in the toilet 4 days ago and has been drying in rice ever since. I tried plugging it in today and the screen remained black but it did vibrate when i switched it to vibrate. Is that a good sign? Or should I just give up hope already?
well good sign or good sign maybe a strong word
it mean that not all of the device have been damaged by the fluid
but it does not really mean that the screen will ever work again
when drying in rice make sure you don't
1 conceal it so the vapor can't escape or it will not dry enough
2 make sure to leave in on a heating source like a heated floor or radiator to speed up the proccess of the vaporising -
How do i fix my itouch. the screen is black but it still responds to touch
How do i fix my itouch. the screen is black but it still responds to touch
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
IiPad air2 suddenly freezes, the screen goes black but the sound is still on, I have taken it back to factory settings and it was OK then yesterday it froze again, only plugging it into my IMac got it going again. Anyone else got this problem?
Greetings jupiejupie,
Welcome to the Apple Support Communities!
I understand that your iPad is sporadically becoming unresponsive and the screen is turning black. In this situation, I would recommend reading over and working through the suggested steps in the attached article.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Cheers,
Joe -
I do not have access to itunes store. I tunes store was working well with my old ipod with 30GB wich i had for about 6 years. I went to the store to have the battery replaced. However, I was told that my ipod was ready to be recycle. I received 10% discount to buy an ipod touch with 60GB +. When I connected the ipod touch to my computer, i did not have access to itunes store. Also, none of my music was synced. In addition, the icon for my ipod showed that the battery was not charged even though I charged the ipod touch for more than 8 hours prior to conneting it to the computer.
I have installed the latest version for itunes 10.6.1. Still I do not have access to itunes store. I have put more than 10 hours trying to solve this issue. I have become frustrated and ready to return my purchase.
Please helpHere is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc. -
Itunes 11.1.5
Mac OS X 10.7.5
IPhone 4 7.0.6
IPhone 5 7.0.6
Ikeep getting this error when I attach the new phone. After it would not work I did a Icloud back up of my old phone and restored it on the new phone, but I have other music and apps on my Itunes that I would like the option to sync and I like to be able to backup my phone on my Mac. What do I need to do to get the new phone attached back to this itunes?
iTunes could not connect to this iPhone. You do not have permission.Im having the same problem after installing ios7.1
Checked the usb status and it sees an iphone ( 4s ) attached,
Repaired disc permissions
updated and reset iphone
and itunes
reinstalled mavericks from scratch
phone alert saying " TRUST THIS COMPUTER?"
hit trust
same alert keeps appearing
again and again
itunes keeps wittling on about "iTunes could not connect to this iPhone. You do not have permission."
what the actual F*** is going on and can anybody help ??????
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