My ipod has a red circle with a red X in the middle. It won't let me do anything else. What should I do?
My ipod fell through some bleachers recently, and since then it will not let me do anything. it is stuck on a screen with a red ex in a circle and telling me to go to this website. i cant do anything on it
See this Apple support document.
http://support.apple.com/kb/ts1463
You'll notice that the problem is usually associated with a failed/damaged hard drive, meaning you'll likely need to have your iPod serviced if you want to get it working again.
B-rock
Similar Messages
-
Suddenly my mouse has a green Circle with a Plus sign in the middle?
Suddenly my mouse has a green Circle with a Plus sign in the middle?
Thanks Had to close down and it went away, Mail was not responding. forced close and shut down. restarted and OK.
-
how do i get these round circles to go away so i can download my songs, i cant download songs
See this Apple support document.
http://support.apple.com/kb/ts1463
You'll notice that the problem is usually associated with a failed/damaged hard drive, meaning you'll likely need to have your iPod serviced if you want to get it working again.
B-rock -
I can only get some of my downloaded music from itunes on my iphone. The music that wont play has a round circle with a black square in the middle. Can someone help me to get all my music on my iphone. Thanks
Once you successfully add you iTunes library to iTunes Match, you go to Settings>iTunes & App Store on your iOS device and turn on iTunes Match. Your iTunes Match library will then appear on your iOS device.
-
My iphone5 was accidentally disconnected while updating OS8.2 in my MacBook Pro and now it's stuck with an apple logo on its screen and won't turn on or off. What should I do?
Connect to iTunes and restore. If you have difficulty, you may have to put the device into Recovery Mode. See the instructions in this support document. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
-
hello applecare can you help with the macbook pro i did the update the last one and safari doesn't open anything .. what should i do ?
Hello John...
You may have a Safari third party add on installed that was compatible with the previous version of Safari but not 5.1. Try troubleshooting > Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues
FYI... this is a user to user forum. If you can't resolve the issue, information for contacting AppleCare here. -
My MacBook Pro turns on but not all the way, it gives me an icon of a grey folder with a question mark in the middle, and won't go further that that. Anyone knows why, or what's the problem?
If these do not resolve the issue or if you are not comfortable with proceeding through these steps then take your Mac to an Apple store or an Apple Authorized Service Provider. An Apple store will perform these initial steps, diagnose the problem, and give an estimate for repairs (if needed). If the Mac is less than one year old or is covered by AppleCare any repairs would be free.
Genius reservation http://www.apple.com/retail/geniusbar/ .
or find an Apple Authorized Service Provider https://locate.apple.com/country -
Gray Screen with white circle with slash thru? Will not boot up! What can I do?
Please help!
NoelThe circle with slash means it cannot boot from the drive it thinks it's supposed to boot from.
Hold the Option/alt key at bootup, what shows as boot choices?
Will it boot from your OSX Install Disc?
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.) -
When I click to pay my songs in the library they will not play and it shows a circle with an exclamation point within it. What does that mean, how do I fix it, and how will it play my songs again? They used to play before on my Iphone4 with no problem, but since I upgraded to the Iphone4s there is an issue.
I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.
-
my iphone 4 has been acting up for 2 wks now every other day it keeps freezing sometimes i can wake it by pressing the 2 buttons tog ive restored it restarted it had it in a shop were they got it back on, saying it was the soft ware, but the same day i got it back it froze again, now the screen is blue once again and it wont let me switch it off n sort it with pressing both buttons and the computer isnt finding it, im fed up i will never have another iphone any ideas anyone please
Hi @imobl,
You sound like an Apple support guy who hasn't been able to answer my questions.
To respond to some of the points you made,
- I did not ignore Ocean20's suggestion. If you has read my post, you would have known that I took my phone to the apple service centre where they tried this restore on THEIR machines. I am assuming that Apple guys know how not to block iTunes. So I actually do not understand your point about me trying the hosts file changes on my machine. Do you not believe that apple tested this issue with the correct settings?
- you also give a flawed logic of why the issue is a hardware issue. You mentioned that If I thought that the issue was with the software, i should try a restore and getting it to work. The problem is that my error (23), and many others comes up when the restore fails. And you would be astonished to know that not all errors are hardware errors. Sometimes even software errors prevent restores. Funnily enough Apple itself mention that 'in rare cases, error 23 could be hardware related'.
- all Apple has done so far is replicate the issue. I don not know how anyone can conclude that the issue is a hardware issue.
And by the way, I am not certain that this is a software bug. Again if you read my Posts, you will notice I only want a confirmation,/proof that the issue is hardware related as they mention..
Please refrain do. Responding if there is nothing to add. -
So i puty my Ipod in to charge a few weeks back and then the next time I went to use it I found a bunch of songs missig so I plugged it back in and found Itunes still listed but when I click on them it says it can't find them. I brought up my purchases on Itunes and it says they are on my computer and downloaded, won't let me re-download. How do I fix it? I really don't want to have to buy them all again or something. And why is this whiole thing so slow?
Also consider using vlc as the player which can handle a wide range of video formats as well.
-
what should i do
Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider.
-
The screen on my iphone 3 froze while I was trying to update it. Now it has the iTunes icon with the end of a charger pointint up to it. Unplugging or restarting doesn't help. The same thing always comes back on the screen. It is completely frozen.
http://support.apple.com/kb/HT1808
-
Tried updating my daughters iPod touch and it just turned off. It now has a picture of a white lead and says iTunes. I don't have a computer to connect it to and just want it back to normal as it will not do anything. Can anyone help me?
You need to
Connect the iPod to a computer with iTunes and an internet connection and restore via iTunes
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Thanks for any suggestions!
There are four general causes of this issue:
1. The computer's PRAM no longer contains a valid startup disk setting when there aren't any problems with the disk itself. This can be checked for by pressing the Option key and seeing if the drive appears.
2. The internal drive's directory structure has become damaged. This requires usage of an alternate bootable system to perform the repair.
3. Critical system files have been deleted. This requires usage of an alternate bootable system to reinstall them.
4. The internal drive has died or become unplugged. This is the most likely case if the computer took a sharp impact or there are unusual sounds coming from its location.
(91987)
Maybe you are looking for
-
How do I disable airplay on an older macbook pro?
I have an older macbook pro (model is mid-2010) with Mountain Lion installed. When my Apple TV is on, my computer keeps trying to connect to it via Airplay. But Airplay is not supported on my macbook pro and the sound stops working. How do I disable
-
Line Item Display Variant MIRO-column position needs to be changed..
Hi, What is the possible way of setting the column position in line item display variant in MIRO screen. I need to change the positions of couple of columns so need to have one layout as per my requirement. Does this involve only confiuration or it
-
Oracle Apps EBS-Order Management Ceritification Query
Hi Gurus, I found there are two different sets of exam for R12 - Certified Implementation Specialist and Certified Expert Consultant. First time I am taking certification in Oracle EBS, my company is OPN partner. They have asked me to take certificat
-
More characters in title names?
Thanks for your help. In CC v.7, I'm trying to figure out how to stop the title names from being abridged. With "New Title Based on Current Title", the length of my title is abridged in the Project Window List View. I can rename/restore the title nam
-
InDesign always goes back to Default settings
I cannot seem to get my settings to stay. If I have to force quit for any reason, the default settings always come back its is so frustrating. I also always have to open the tabs bar even though I check the tabs in the menu, every time I reopen the d