My iPod is dead and won't charge or connect to the computer. How can I fix this?

My iPod is dead and won't charge or connect to the computer. How can I fix this? Before it died, it said I had a full battery whenever I charged it, but as soon as it came off of the charger, the battery level was always under ten per cent.

Sounds like the battery needs to be replaced.
Basic troubleshooting steps  
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