My ipod is disabled, but I know the correct password, how can I fix this?

My son's ipod touch got disabled when his cousins tried too many passwords.  I know the correct one and want to enter it and fix the problem.  How can I do this?

Hi brieeastwood,
If you are having issues with a disabled iPod touch due to multiple incorrect password entries, you may find the following article helpful:
iOS: Forgot passcode or device disabled
http://support.apple.com/kb/ht1212
Regards,
- Brenden

Similar Messages

  • When I request a software update, i am told my software is already up to date but I know it's not. how can I fix this?

    when I request a software update, i am told my software is already up to date but I know it's not. how can I fix this?

    The pre-2006 iMacs this forum covers cannot run any higher than OS10.5.8, and Apple pretty much stopped pushing out any updates for anything other than the current version.
    If your iMac is a newer model (covered here: iMac (Intel) forum) you can run at least 10.6.8, available for purchase rather cheaply here:
    http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    and it's possible you can run higher depending on your iMac variant. So find your iMac variant, please do "About this Mac" from your Apple menu and, in the resulting window, click the "More Info" button to get this screen:
    Please tell us the code name ans number for your computer in the line I've indicated with the red arrow. For an iMac, it will either be in the format, "PowerMacX,X" or "iMacX,X" depending on the age of your iMac. The trailing numbers where I put Xs will help us help you determine what exact variant you have and what upgrade options are available.
    Also tell us how much RAM is installed. Newer OS versions often need more RAM that older iMacs shipped with.

  • HT1212 My ipod is disabled for 22,621,244 minutes.  How can i fix this?

    I followed the instructions but it didnt help.

    Use recovery mode. Read this: http://support.apple.com/kb/ht1808

  • My daughter's iPod says "iPod is disabled try again in 23017900 minutes.  How do I fix this?

    My daughter's iPod says "iPod is disabled try again in 23017900 minutes.  How do I fix this?

    Restore, if iTunes will let you.  Everything except the password will be restored.  Connect via cable to the computer that you use for sync.  Be forewarned that it takes a long time.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here.  If you have IOS-7, read this.

  • The center button on my 5th generation ipod is stuck in the down position - How can I fix this?

    The center button on my 5th generation ipod is stuck in the down position - How can I fix this?

    I'm not sure if there really is a way to "fix" it without diassembling the iPod in some manner.  Perhaps you find or use some sort of tool that can attach itself to the center botton and allow you to pull up to try and pop it out.  Kind of like the way a plunger works, but I don't know if you'll be able to find anything that small. :S
    Perhaps it would be worth it to send the iPod to a third party service company who would be able to fix it at a pretty reasonable cost. A simple Google search for "iPod repair" should give you a number of results to work with.
    B-rock

  • HT201210 I am trying to update my ipad 2 but it keeps telling me that it isn't eligible for the requested build how can i fix this problem

    I am trying to update my ipad 2 but it keeps telling me that it isn't eligible for the requested build how can i fix this problem

    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    Copied from this website.
    http://support.apple.com/kb/TS3694#error3194

  • My iPod is dead and won't charge or connect to the computer. How can I fix this?

    My iPod is dead and won't charge or connect to the computer. How can I fix this? Before it died, it said I had a full battery whenever I charged it, but as soon as it came off of the charger, the battery level was always under ten per cent.

    Sounds like the battery needs to be replaced.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • I just updated the software on my iPad2 and now it's asking for my passcode but I never set one. How can I fix this?

    I just updated the software on my iPad2 and now it's asking for my passcode but I never set one. How can I fix this?

    I fixed it!!
    While not connected to any USB cable I put the iPad in recovery mode.
    To do that turn the iPad completely off. Press and hold the home button while turning the iPad on, once you see the apple logo release the home button.
    Turn on your OS X mac after it boots up connect the USB from iPod to Mac. iTunes should start. If not launch itunes.
    Perform the factory restore process paying attention to all of the screen message windows. Then set up the ipad like it was new.

  • ITunes / AppStore problem: I live in Colombia, my apple ID and iTunes account are set in Colombia, but each time I try to register my Colombian credit card it tells me my credit card is not valid for the store. How can I fix this?

    I live in Colombia, my apple ID and iTunes account are set in Colombia, but each time I try to register my Colombian credit card it tells me my credit card is not valid for the store. How can I fix this?

    credit card it tells me my credit card is not valid for the store.
    Hi Don ...
    "Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
    From here >  The Complete Guide to Using the iTunes Store | iLounge Article
    The iTunes and Mac App Store are one in the same.
    And check out this support article here   >  iTunes Store: My credit card's security code or zip code does not match my bank's records

  • I own a 13-inch MacBook Pro and for the past day, my wifi on my laptop says I only have two bars of connection and is running very slow,but all of my other devices such as my iPhone and iPad are connecting perfectly to the wifi. How can I fix this? Thanks

    I own a 13-inch MacBook Pro and for the past day, my wifi on my laptop says I only have two bars of connection and is running very slow,but all of my other devices such as my iPhone and iPad are connecting perfectly to the wifi. How can I fix this? I have tried to shut my laptop off and let it rest and I have also re-started my wifi router three different times. Someone please help me with this problem so I can begin to use my laptop again as I take it to school and use it for class.
    Thanks so much!

    FCP, and all software on OSX, has a few different "preference" files (the extension is .plist), which store all your user settings. Each time you resize a window, change a setting, anything, this file is re-written. Kinda easy to see how they would become corrupt every now and then.
    -Close FCP
    -Navigate to User>Library>Preferences and delete com.apple.FinalCutPro.plist
    -Navigate to User>Library>Preferences>Final Cut Pro User Data and delete Final Cut Pro 5.0 Prefs
    -Empty your trash
    Relaunch FCP and see if that worked.
    Download FCP Rescue to make this process easier in the future. When you have FCP running really smooth, open FCP Rescue and create a backup of your preference files. If it starts acting wanky, just run FCP Rescue and Restore your backup preferences. Works really slick, and it's free.
    EDIT: Or use the really simple explaination that X posted as I was typing.

  • I have recently updated my iTunes to the latest software. Since then my iphone will not sync with the computer, it doesn't show up in my computer any more. The computer makes the bing sound as I plug in but i am unable to sync, how can I fix this problem?

    I have recently updated my iTunes to the latest software. Since then my iphone will not sync with itunes, it doesn't show up in my computer any more either. The computer makes the bing sound as I plug in but i am unable to sync, how can I fix this problem?

    http://support.apple.com/kb/TS1538

  • Bought a new iphone and i cant activate it unless the previous owner deletes the account from their icloud but i lost contact with the previous owner how can i fix this?

    bought a new iphone and i cant activate it unless the previous owner deletes the account from their icloud but i lost contact with the previous owner how can i fix this?

    Take it back where you got and and get your money back.
    As has been pointed out, if there was a "previous owner", the phone is not "new". Thephone you purchased is most likely stolen. If whoever you bought it from won't give you your money back, turn it over to the police.

  • I need to transfer standard 9 from an exsisting laptop to a new laptop but cant find the CD. How can I do this?

    I need to transfer standard 9 from an exsisting laptop to a new laptop but cant find the DVD. How can I do this?

    First download AA 9 (http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html) and save it to a backup drive (HD and/or CD). Get your S/N (you may have to go to https://www.adobe.com/account/my-products-services.html to look it up, assuming you registered).

  • Camera RAW 8.7.1 installed and PS says it can not hanle the format, but my camera is Canon EOC 60D, on the list. How can i fix this?

    Have installed Camera RAW 8.7.1 and PS says it can not hanle the format, but my camera is Canon EOC 60D, on the list. How can i fix this?

    If you use menu File>Open As and in the open dialog use the type pulldown select camera raw then select a  jpeg image when ACR opens do you see 8.7.1 in ACR window frame ?
    The Canon support ACR  EOS not EOC right.  What version of Photoshop are you using only CS6, CC and CC2014  can use ACR 8.7.1.
    EOS 60D
    CR2
    6.2
    3.2
    EOS 60Da
    CR2
    7.1
    4.1

  • I'm trying to watch a tv show in my iPad but it keeps freezing 15minutes into the program. How can I fix this?

    I'm trying to watch a tv show on my iPad but it keeps freezing 15 minutes into the program. How can I fix this?

    Moved to Adobe Reader for iOS.
    If you are trying to open an xml based pdf file, then it is not supported on the present version of Reader for iOS.

Maybe you are looking for

  • Reading & writing to file using ArrayList String incorrectly (2)

    I have been able to store two strings (M44110|T33010, M92603|T10350) using ArrayList<String>, which represent the result of some patient tests. Nevertheless, the order of these results have been stored correctly. E.g. currently stored in file Snomed-

  • Crashed during install

    help, I've lost everything...I was in the process of installing, it said the drive where boot camp was installed was locked, then it crashed, when it restarted it restarted in Windows7 mode and now I can't get back to the Lion install.....I have no i

  • Split and calculate only the latest rate

    Hi expert, I face a problem that i would like to calucate only the latest rate of a wage type. However, the wage type may be split due to whatever reason. E.g. 9ZZZ    Rate01  100 9ZZZ    Rate02  200 The above split may be happend due to postion chan

  • Iphoto mobile me hang-up

    I recently upgraded the OS and Iphoto software on my iMAC. I used to have a mobile me account, but discontinued it 1-2 years ago. When I launch iPhoto, it spins and spins and gives me a message about "Mobile Me" being discontinued, and often the soft

  • DATE diffrence with negative result

    Hi Experts, When I use number_of_days = date1 - date2  I always has a positive result even if date1 is greater than date2.  I need to include the sign.  any one knows how?. I am storing the result in a numc field. Thanks. Rose