My iPod is not recognised by itunes or windows 7

Appreciate any wisdom concerning iPod Classic not being recognised by my PC. I run windows 7 and iPod does not register in My Computer or iTunes. Thanks for any help in advance.

Does it charge?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try another cable
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

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Ipod device not recognised by itunes or Windows

Hi: I wonder if anyone can help me and thanks in advance. I have my itunes program downloaded on my main laptop and I have been using it to download music and sync my ipod classic (120GB) for many years. For the last few months however my Windows (I am on Windows 7) My Computer drive and my itunes are not recognising my ipod device. This means that I cannot download music and sync it to my ipod. I am using an original Apple USB and cable. Initially I thought there might be a problem with the USB head but when I connect my ipod to any other computer - my other laptop, my home PC, and my work PC - all the other computers seem to recognise my ipod device. Just not the computer I want to use.
I have tried everything from uninstalling and reinstalling windows to trying different USB sockets but nothing works. Apple community support is no help and nor are the Apple stores. I have tried looking on Control Panel Device Managers but my system is just not reading my ipod device.
any help will be much appreciated. Thanks! :-)

Hi there:
Sorry to trouble you again with this but you have been the only person to respond to my earlier query with a sensible and helpful response. Following your suggestion earlier I went to an Apple store intending to buy a new cable but thought I would check with the Genius Bar anyway. As it turns out both my itunes and my ipod are fine as is my cable so there was no need to buy a new one. The assistant there suggested that there wasn't enough power coming through my laptop USB port to power my ipod device. For lack of an alternative explanation, this seems acceptable to me but entirely inexplicable as I work off my 1TB external hard drive with my laptop ALL the time and never have a problem powering that. I fail to understand how a laptop USB port that emits enough power to read a 1TB device can fail to read a 120GB ipod.
However as an alternative the genius bar assistant suggested the following: - He said that I could still continue to download new music on my problem laptop but could simply copy and paste the itunes library folder into another laptop to PC under the My Music area and then sync my ipod with that. It seems like a sensible alternative but having heard horror stories of people struggling to sync different computers and devices with Apple content, I would like a second opinion from you if you think this would work. I once had trouble moving my itunes library from my D drive to C drive in the same laptop so the thought of copying my itunes library into an entirely different computer terrifies me. I dont want to lose my music on which I have spent a fortune. Do you think the genius bar assistant's suggestion would work?
Really sorry for the trouble but I would really appreciate a second opinion. Thanks.

My new ipod touch is not recognised in itunes or Windows 7 on any of my computers/laptops. I've followed the online advice and still no luck. Help much appreciated!

My new ipod touch is not recognised in itunes or Windows 7 on any of my computers/laptops. I've followed the online advice and still no luck. Help much appreciated!

Does it charge?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try another cable
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

My ipod 5th generation charges when connected to my PC but not recognised in itunes with windows 8.1

Why is my ipod 5th generation not recognised in itunes in windows 8.1?Connection to my PC only charges the battery.

Did this iPod previously work with this computer (running Windows 8.1), and does not now for some reason? Or is this the first time (or the first time with Windows 8.1)?
The fact that only the battery charging symbol appears on the iPod screen seems to indicate that the iPod does not recognize a data connection. It's like you are connecting the iPod to USB (wall) power adapter. It is likely that the Windows system also does not see the iPod as a connected device; you should confirm by looking at Device Manager.
You should rule out a faulty USB docking cable. The dock connector has separate connection points for power and data, so it is possible for it to connect to charge the battery but not connect for data. So, if possible, try another docking cable, or try the cable you have with another Apple device.
You should rule out a problem on the USB port. If you connect something else to the same port, does it work properly? Preferably, you should use something similar, like a USB flash drive or port-powered external drive, and try copying over some large files.
If the USB port and docking cable are OK, the cause is more likely to be on the iPod (such as a dock connector that is worn out from use).

TS4433 M 7th generation ipod is not recognised in itunes. It is in windows and i have uninstalled it and installed again 3 times any ideas

7th generation ipod is not recognised in itunes. It is in windows and i have uninstalled it and installed again 3 times any ideas.

Hey haptat1,
Thanks for the question. I understand that your iPod nano is not displayed in iTunes when connected to your computer. The following articles include troubleshooting steps that may help resolve your issue, depending on the symptoms:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
iTunes reports that "iTunes cannot recognize this iPod at this time"
http://support.apple.com/kb/TS1416
Thanks,
Matt M.

Ipod touch not recognized by itunes nor windows

ipod touch not recognized by itunes nor windows, have proceeded through support suggestions with no success in correcting. thoughts?
working with itunes on a Windows PC operating XP. In same session I can plug in iPhone which is readily recognized and all aspects of syncing work. ipod touch does not.

Hi,
Have you seen this link...
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
http://www.apple.com/support/itunes/devices/

HT201628 can someone please help .. my ipod is not recognized by itunes in windows XP .. i've uninstalled and re-installe i tunes about 10 times now to no avail ?? thank you .. dave

can someone please help .. my ipod is not recognized by itunes in windows XP .. i've uninstalled and re-installe i tunes about 10 times now to no avail ?? thank you .. dave

Start here:
iOS: Device not recognized in iTunes for Windows

My ipod does not apprear in itunes with windows 7

my ipod does not apprear in itunes with windows 7 any ideas

1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4. Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
7. Check for third-party software conflicts.

My iPod will not connect to itunes after windows 8.1 download

My iPOD will not connect to itunes after windows 8.1 download
I already uninstall itunes and made sure there were no file left before I installed again (it didn't appear to be any files left but music I had on it before was still there when I reinstall it)
My ipod does work on my old computer and it was working on windows 8 before I update to 8.1
I don't want to installed again because I just did that and didn't work!
I want to use my iPod on this computer and system. Can this be fix?

Hey TheBurntApple,
Thanks for the question. I understand that you are experiencing issues with your iPhone connecting to iTunes for Windows. While you may have already attempted most of the steps in this article, I wished to provide it to you just in case something was omitted.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M.

IPod touch not recognised by itunes. have tried fix suggested in FAQs

Hi Guys,
I have a 32gb iPod touch, which recently had been running a bit slowly. As a solution to this i updated with the newest sowftware, and cleared all my apps. Still slow, so i decided to do a system reset from the settings function. This was fine but since then my ipod has not switched on, it merely switches on to the apple logo, and goes back off again. When i hook it to a computer, itunes does not recognise that it is connected and i cant do a system restore. I have tried the 'hold home and connect to cable' trick but with no success.Is this a problem that you have heard of before?ie is there a quick solution, or will it need some parts/software updated by apple?

Help please, from iPod Touch experts?
(Sorry Darraghjoneill, not an answer but extra questions.)
I've an 8Gb iPod Touch which was working fine until around iTunes9. Now it is not recognised in iTunes. I've been through all of the support docs and suggestions covering deinstalling and reinstalling iTunes (including iTunes8), AMDS, USB Drivers, etc. I've an iPod Nano which works fine with the same USB cable in the same USB slot and a 10Gb Classic that works fine through Firewire.
When connecting the iPod Touch it shows the "Connect to iTunes" graphic and does manage to start iTunes but then I get the "iTunes could not ID this iPhone properly, disconnect and reconnect". I do that and then get the "Unknown Error 0xE8000065" problem with the added complication that, whenver this appears it messes up Firefox so no new pages can be loaded and the only fix is to Reboot my whole PC. I also get this Firefox problem when stopping/starting/restarting AMDS.
Stupidly, I thought resetting the iPod Touch to factory defaults might have helped but it didn't so now I have a very shiny brick.
Any practical suggestions?
LeonSJB

IPOD TOUCH NOT RECOGNISED IN ITUNES OR MY COMPUTER

help ! my ipod touch isnt recognised in my computer ,nor in my itunes diagnostic program it says no ipod detcted .on my ipod touch 2nd gen screen it has the itunes symbol and a usb lead symbol.when itunes comes on it says itunes has detected an ipod in recovery mode ,you must restore before you can continue .i have tried restoring many times but itis stuck in a loop !! ive followed the apple support info about administrative tools and trying to reasign a new path /drive but when i get to the part where it says right click on the ipod symbol there isnt a symbol there !! help im going out of my mind !!

Hi,
Have you seen these support articles...
iPhone, iPad, or iPod touch not appearing in iTunes
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
Unable to Update or Restore
http://support.apple.com/kb/HT1808

80GB Classic iPod now not recognised by iTunes

All used to be OK but suddenly my 80 GB Classic iPod although being recognised by my PC is not recognised by iTunes. Sometimes a message comes up saying this, sometimes not. Have now updated to latest iTunes but no better. My old shuffle iPod is recognised OK. Help please, though I know there has been a lot of traffic on this subject.

This is typical of an iPod corrupted database.
Your iPod, as a hard drive is still recognized by Windows, but it's not identified as an iPod by iTunes.
You can repair this with CopyTrans Doctor http://www.copytrans.net/doctor.php

IPod is not recognised in iTunes

Hi
This problem has been driving me up the wall! Basically my iPod is not being recognised in iTunes (doesn't appear in the source list) or the Updater. It is recognised in Windows Explorer as it comes up in my "safely remove hardware" section. I have followed the Apple website advice http://docs.info.apple.com/article.html?artnum=93716.
I reinstalled COM interface, no luck. Went onto removing iTunes and reinstalled. No joy. I thought if I could completely restore my iPod it may shed some light but of course the Updater always says "Can't mount iPod".
I think I may have registered my iPod early this year, starting with a PC connection. Then updated it on a Mac. On the iPod menu>Setting>About>Format it still says Windows.
Hope the information helps with any solutions
Thanks
Steve

Jeff, and anyone else reading this. I did try assigning the iPod to another drive letter and it worked (to some extent). I'll run through what happened, including probably the one thing that I did completely wrong.
Before seeing this reply I thought I would completely wipe my iPod just by deleting the files through windows explorer (very silly, was just desperate). Came to deleting some of the music files and it said "...is not empty" so couldn't delete anymore.
Read the reply above and changed the drive letter, immediately informed my iPod did not have the latest update. Downloaded it and plugged it into my AC to charge (came up with that symbol). This is where it goes hazy, can't remember the complete order of events. Anyway, still no recognition from iTunes after a restart of the PC and iPod drive has reverted back to C. Changed back to N, goes through the process of Updater. I completely restore it and I think it came up with a command "Formatting failure. Disk write error". So I disconnect the iPod, comes up with the AC image and plug it in. GIves me choice of language, completely wiped the iPod without seemingly completing the restore on the computer.
Becomes hazy again. Tried to restore again (didn’t give the option of Updater as I have the latest on there now) and starts going through the process. It has now come up with a couple of messages while trying to restore “Formatting failure. Disk write error” and “Firmware update failure. Disk write error”. Also got a failure message on the toolbar “iTunes:iTunes.exe – Corrupt file. The file or directory \iPod_control is corrupt and unreadable – Please run the Chkdisk utility”.
By this time I had given up. Did the change of directory my brother’s iPod (always formatted for Windows) and his worked straight away. Out of curiosity I plugged mine in again, came up with the message error in the toolbar above but my iPod was suddenly recognised in iTunes. It reorganised the downloads, started uploading. Went to bed, left it on track 1690 loaded out of whatever it was. Computer was still on track 1690 in the morning, locked the computer. Restarted, checked my iPod, only 8 tracks had been loaded. Tried to restore, same messages. Now my iPod won’t turn on, accept to show the Apple logo and then the symbol with the folder and exclamation mark with the iPod support web address below.
Any ideas on what I should do? I can take it into an Apple store, but not for a while.
Sorry this is long but wanted to get as much detail down.
Thanks
Steve

IPod nano 7th gen not recognised in iTunes using Windows 8.1

I have an older 3rd generation iPod nano and a new 7th gen nano and I would like to sync them to the same iTunes on my Dell laptop (Inspiron 7520) running Win8.1. I have also updated iTunes to the latest version.
When I connect the new 7th gen iPod nano to my laptop via USB (tried all 4 ports) I get the following error message from iTunes:
"An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again."
I've been through most of http://support.apple.com/kb/TS3218 and still get the error message although I haven't tried connecting the iPad nano 7th gen to an older Win7 laptop yet with a fresh iTunes install.
When connecting the iPod nano7 Win8.1 recognises E: as an iPod very briefly after I have run a scan via McAfee. After a few seconds the E: drive disappears and iTunes reports the error message as above. Sometimes, E: doesn't disappear in Win8.1 but I still get the iTunes error message and the iPod nano itself goes from Connected to Main menu.
Any ideas how I can get iTunes to recognise my 7th gen nano? I'm not sure if this is a Win8.1 problem or iTunes.

Hello Abbey,
I would recommend the steps in this article named iOS: Device not recognized in iTunes for Windows found here http://support.apple.com/kb/TS1538. While the title of the article describes a symptom a bit different from yours, I feel the troubleshooting is still relevant.
If that does not resolve the issue, then I would suggest this article to help troubleshoot the USB connection.
iOS: Troubleshooting USB connection
http://support.apple.com/kb/ts1286
And lastly, resetting it just may do the trick.
How to reset an iPod nano (7th generation)
Press and hold the Sleep/Wake button and the Home button until the screen goes dark. The Apple logo should appear after a few seconds, then the Home screen should appear.
From: How to reset iPod
http://support.apple.com/kb/ht1320
Take care,
Sterling

Ipod touch not recognised in itunes v11.1.3.8 on Windows 8.1

Does anybody have any suggestions with issue of device not recognised in itunes on Dell laptop Inspiron running windows 8.1. Microsoft and Dell no suggestions.

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

My iPod is not recognised by itunes or windows 7

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