My ipod is stuck on a screen that has a picture of the white plug pointing to the itunes logo and won't do anything...what do i do?

my ipod touch is stuck on a screen showing a photo of the white plug with an arrow pointing to the itunes logo. i can't get it to work. how do i fix this?

If still prpblem
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

My ipod touch is stuck on a screen that shows a picture of the USB cable with an arrow to "itunes" and pic. of a CD with a music note over it....what do I do?

My ipod touch is stuck on a screen that show a picture of the USB cable with an arrow to a picture of a CD with a music note over it. I have reset and turned on and off.....what do I do??

Connect it to iTunes and restore it.
B-rock

I was synching my iphone 4 and unplugged it. It's now stuck on a screen that has the chord and the music note that says itunes under it. I have tried to reboot and have even cancelled my last synching process. My phone is froze

I was synching my iphone 4 and unplugged it. It's now stuck on a screen that has the chord and the music note that says itunes under it. I have tried to reboot and have even cancelled my last synching process. My phone is froze. I need help.

You probably have to go through a restore of the phone.
Plug the phone in and launch iTunes, then select your phone from the left side of the menu.
There will be an option to restore the phone and click that button.
That will erase and restore the phone. After it's done, it will ask you to restore from a recent backup, and you can choose to go ahead and restore.
You should be back up and running from there, but may have to do some minor tweeks to get yourself back up exactly as you left off. Some things like your visual voicemail password and email passwords may have to be entered again, but you'll be in good shape.

TS3274 my ipad has a black screen and the apple logo and won't do anything else. I have tried to reset it but to no avail.

My ipad has a black screen and the apple logo and won't do anything else. I have tried to reset to no avail.

Try and force iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

When I turn my Ipad on it turns on to a screen that has a picture of the plug and the itunes logo. How do I get past this?

When I try to turn my Ipad on It goes to the normal screen that has the apple logo on it then it goes to a scran that has a picture of the usb cable going straight up and an arrow then the iTunes logo in the middle, pleas help I cant get past this?

You can download a complete iPad User Guide here: http://manuals.info.apple.com/en/ipad_user_guide.pdf
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
 Cheers, Tom

My ipod 3g has a picture of a usb connection and itunes logo and i cant do anything with it its frozen help!!!!

Itried to sync my ipod 3g and it froze so i tried to reboot it, and now its got a picture of an USB concetion and an arrow pointing to an itune logo, cant do anything with it now its just frozen on that i can turn off and turn on ipod but it goes to same picture all the time can anyone help with this problem

The the picture from usb to iTunes on your iPod means that you have to connect your iPod to iTunes on your computer
And restore the last backup or set it up as a new iPod.

I received a notice to my ipad to update ios7 the latest version. i clicked on update now and the ipad is frozen with an itunes logo and a ipad connector image on the screen. anyone help me with this

I received a notice to update my ipad to the latest version of ios7 and when I did the ipad froze with a itune logo and an ipad connector image on the screen..i have turned it off several times but it remains frozen. anyone help with this?

Unfortunately, your iPad went into recovery mode and must be restored now. There is no getting around this. You need to use iTunes to do this as well. Read this for more instructions.
If you can't update or restore your iOS device - Apple Support

HT4623 ipod 4 stuck on a screen that shows itunes symbol and cord wont turn on or off and pc/itunes wont detect it

My ipod suddenly got stuck on the same screen. It shows the itunes circle logo and the cord with an arrow showing to plug in and it wont power all the way down and wont change screen. My pc and my itunes arent even recognizing that the ipod is plugged in

Try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT1349 my iphone is stuck on this screen that has the "loading circle" on it. its been on this screen for about 30 minutes.. cant get it off????

???

Try plugging it up to your computer and launching iTunes and either resetting it to factory settings or resetting to last sync. Hopefully it just noticing it's plugged up to iTunes will fix it. This happened to my friend once and all she had to do was plug it into her computer and that fixed it.

My iPod is stuck on the Apple logo and won't do anything! It won't turn on, doesn't give me the option to power it off, and to top it all off, it's not being recognized by my computer OR by iTunes when I plug it into my computer.

So yeah...last night I was checking out my iPod (bored at the in-laws) and all of a sudden the screen went blank and the only thing I can get it to do is have the black screen w/ the white apple logo on it. It won't turn on, doesn't give the the option to power down, it won't charge, AND it's NOT being recognized when I plug it into my computer. Not by iTunes OR my computer. I've tried holding down the top button and the home button at the same time...nothing. And since it's not being recognized on my computer, I cannot restart it or go back to factory settings. Someone please help! I've had it for 18 months so the warranty is no longer valid and I don't know how to fix it. THANK YOU in advance!

- I would try placing the iPod in recovery mode and then see if iTunes will see the iPod. try both with the iPod not connected to the computer and with it connect. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- Next see if placing the the iPod in DFU mode will make it visible
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

My ipod just shows the apple logo and won't do anything...won't even shut off. Anyone knows what may be going on Here? I just plugged it in to recharge it and now nothing.

I plugged in my ipod to recharge it and for some reason, it just stopped and only the apple logo is showing. I may have unplugged it before it was done, not even sure at this point but now only the apple logo and I can't even shut it off. Any ideas of what I can try now? Thanks much.

Have you tried a reset ? Press and hold both the sleep and home buttons for 10 to 15 seconds and see if it then reboots - you won't lose any content, it's the equivalent of a computer reboot. If that doesn't work then you might better help in the iPod forum (this is the iPad forum)

My ipod is frozen on a screen that has a loading symbol but its not moving

help me!!!!!!!!

I left the iPhone connected to my iMac and it eventually restored to factory settings and then downloaded my last backup from the computer back to the iPhone.
A few things are different but it appears to be 95% the same.

HT201413 I am in the middle of upgrading my iphone but am stuck on a screen that has a dot and three dashes .---

help!!

hello,
did you find out what to do . i am having the same problem on my iphone
thanks

TS3623 I updated now all that is on the screen is a picture of a USB plug going to an iTunes logo. What does this want me to do.

What do I do now"

The update didn't apply correctly. You need to connect to iTunes via micro USB and restore
http://support.apple.com/kb/ht4367

HT1212 i've placed my ipod 4th generation in recovery mode by following the steps given in apple supports. now my ipod is stuck on a screen showing a usb cable and arrow pointing upwards and then itunes. what do i do? is this supposed to happen? someone p

I've placed my iPod touch 4th generation in recovery mode by follwing the steps Apple offers in Support. Now my iPod is stuck on a screen that has a picture of a USB cable, an arrow pointing up, and a music note showing iTunes. What do I do now? is This supposed to happen?? Someone, anyone pleaseeeeee help me!!!

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode

My ipod is stuck on a screen that has a picture of the white plug pointing to the itunes logo and won't do anything...what do i do?

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