My iPod isn't being recognized on itunes or my computer

I just got the ipod touch and I wanted to sync my itunes music to my ipod but itunes can't recognize my ipod. I ran a diagnostics check also but it still wasn't found. I checked to see if my computer could recognize my ipod also but it still wasn't found. I don't know how to fix this problem, can someone please help?

iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Make sure you have iTunes 10.7 or later on the computer.

Similar Messages

  • My ipod isn't being recognized by itunes

    My ipod just randomly stopped connecting to itunes. I've tried restoring and restarting it, my itunes is up to date, and there are no problems with me cord. What should I do now?

    Try here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • My iPod touch isn't being recognized by iTunes but my computer recognized it.

    It recognized before but isn't working now. I tried all the troubleshooting and nothing is helping. What can I do?
    My iPod is an iPod touch 5th gen and I have the latest version of iTunes on my computer. Help me please!

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My ipod touch isn't being recognized by iTunes or my computer. It's in "ipod recovery mode"?

    My ipod touch 5th generation is not being recognized by my computer under devices or in itunes; however, when I click on devices and printers it comes up under "unspecified" and is labeled as "Apple mobile device usb driver." I right clicked the icon and hit troubleshooter and it opened itunes and told me I should restore and update my ipod. I did this twice and nothing has changed, it is still not being recognized. This is a big problem because the only thing that will pop up on the screen of my ipod is the symbol for the usb plug with an arrow pointing to the itunes symbol (meaning plug into itunes I assume). I have tried restarting my ipod and restarting my computer and nothing is working. I have the most recent version of itunes. How do I fix this?

    first try:
    iOS: Device not recognized in iTunes for Windows
    next
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My iPhone 5s isn't being recognized by iTunes or my computer

    I have a windows 7 laptop and when I connect my iphone to my laptop it says "Apple Moblie Device USB Driver" in device manager and it doesn't show up in itunes. In device manager it says "this device can't start (code 10)". I have unistalled itunes and everything with it and i've done everything they told me to do on the webpage "ios device not recognized in itunes for windows". But, still not showing up in itunes . Can some please HELP ME! I haven't sync my phone with itunes in 3 months.

    Hello kmkalinyak,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    1. Update iTunes
    2. Check the USB cable
    3. Verify that Apple Mobile Device Support is installed
    4. Restart the Apple Mobile Device Service
    5. Verify that the Apple Mobile Device USB Driver is installed
    6. Check for third-party software conflicts
    Best of luck,
    Mario

  • My ipod isn't being recognized in itunes and not in my computer

    when i plug my 2nd generation ipod up it won't go to itunes and it wont even register in the computer. But when i plug up the 30 gig ipod it goes directly to itunes and it shows up in the address bar. I ran the diagnostic and it showed that the 2nd generation was the secondary and not the primary ipod on the computer. I wonder if that has anything to do with that at all? I have no idea I've been checking for months i need some help.

    "I ran the diagnostic and it showed that the 2nd generation was the secondary and not the primary ipod on the computer."
    What diagnostics?
    If you are connecting both iPods at the same time this will cause problems. Disconnect the 30GB while syncing the Nano.

  • My ipod touch isn't being recognized by itunes ?

    So my ipod wasn't being recognized by itunes so i sent it away to apple to be fixed and they sent me a brand new one but this one isn't being recognized by itunes eitheir? I've uninstalled and re-installed itunes plenty of times, my lead is perfect and its really annoying me i have no music or anything on it? Help please:o

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • IPod Touch not being recognized by iTunes.

    My iPod Touch isn't being recognized by iTunes.  The message "This iPod cannot be used because the Apple Mobile Device service is not started".  What do I do?!

    Try here:
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • HT1369 Ipod touch not being recognized by itunes (but is registering as an external drive by the computer itself) have updated and reinstalled itunes, stopped/started apple mobile device and removed and mobile programs associated with my non apple cellpho

    Ipod touch not being recognized by itunes (but is registering as an external drive by the computer itself) have updated and reinstalled itunes, stopped/started apple mobile device and removed any mobile programs associated with my non apple cellphone. This seems to have started happening after the last Itunes update I did as I was able to put music on my ipod touch a month or so ago. Is there some way to go back to an older version of itunes? I really have no idea what else to do since I followed every step on the trouble shooting page for windows 8.

    I had this problem too and my roommate solved it!
    Go to 'Settings'
    'Music'
    Scroll to the bottom and enter your password to log onto your home sharing
    Then connect to iTunes and sync!

  • My iPhone 3GS isn't being recognized by iTunes.

    My iPhone 3GS isn't being recognized by iTunes. When I plug it in, it just says "capacity: n/a. software version: n/ a. serial number: n/a"

    http://support.apple.com/kb/TS1538

  • HT204302 My ipod nano is not recognized in itunes on my computer, when it has in the past. How do I fix this?

    My ipod nano is not recognized in itunes on my computer, when it has in the past. How do I fix this problem?

    I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
    It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple.

  • My device isn't being recognized by itunes

    My device is a 3G and is not being recognized by itunes. I have an Ipod and have never had this trouble before.

    Hello stephensonT,
    Based on the information you have provided, it sounds like your iPhone is not recognized in iTunes on your alternate computer. The following resource may help to resolve your issue:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks,
    Matt M.

  • My iPod isn't being recognized by the computer.

    I've had my classic since this past christmas (it's the new 120g), and last week, everything got wiped off of my iPod. I'm not sure what happened exactly. I restored it on my computer, and re-synced it. Ever since then, my iPod has been showing the big red X at least once a day. Sometimes I can restart it a couple of times, and it will be fine. Today it happened, and no matter how many times I reset it, it still shows the X. I have it plugged into my computer, but the computer doesn't recognize it. It doesn't show up on My Computer or iTunes or anything. I have no idea how to restore it or what do now. I've tried using the "contact the experts" thing online, but when I plug in the serial number for a classic (8M8398FV2C5), it tells me that the number is invalid. That's the number on the back of my iPod and when I plug that number in the search bar, it comes up with a classic.
    Please help me, my iPod is my baby.

    Did you try everything here:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    Next try another computer.

  • My iphone 5s isn't being recognized by Itunes. Any fixes to this?

    My iphone 5s isn't beign recognized by itunes in order to back up the phone. Any fixes?

    Hello kmkalinyak,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    1. Update iTunes
    2. Check the USB cable
    3. Verify that Apple Mobile Device Support is installed
    4. Restart the Apple Mobile Device Service
    5. Verify that the Apple Mobile Device USB Driver is installed
    6. Check for third-party software conflicts
    Best of luck,
    Mario

  • My itouch is not being recognized by itunes or my computer. I have reinstalled itunes but with no results

    a 8 gig ipod touch of my nephew is not being recognized by itunes or my comp

    Assuming you are using a Windows based computer...
    iOS: Device not recognized in iTunes for Windows

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