My Ipod keeps restarting or says "OK to Disconnect"

My 5th Gen Video Ipod works fine when connected to my PC. I can play music on my Ipod via my PC.
However, when I eject it it does one of two things: it reboots over and over again; or it freezes with the check mark "OK to disconnect". I have restored several times, but it hasn't helped.
Can someone please help?

If you want you can go ahead and do a restore again, after you do your restore again and transfer some songs over, try the eject button on the right of the ipod in the source list under devices in itunes 7 if your using itunes 6 go ahead and click the eject button on the bottom bar in itunes. Wait for the ipod to say "okay to disconnect" or wait for it to come up with the menu asking you to choose the language. After you get it to work that time, then make sure you eject it and wait for the menu to say okay to disconnect or just wait until you see the menu
It also sounds like you may have a "bad" song on the ipod, sometimes some of the media we copy to our ipod can cause them to behave in odd ways... So if the first step didn't work, try using just a couple songs and see if that happens.
Good luck.

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