My ipod nano 4th generation only works when it is plugged into the computer; otherwise, the screen turns black and it is completely unresponsive to any efforts such as pushing buttons, reseting, etc. What should I do?

My ipod nano 4th generation only works when it is plugged into the computer; otherwise, the screen turns black and it is completely unresponsive to any efforts such as pushing buttons, reseting, etc. What should I do?

Sounds like the battery is shot and in need of a replacement.  You can have Apple replace the battery for a flat fee or you can send it into a third party repair center for a bit less.
Not much else you can do for troubleshooting this one.
B-rock

Similar Messages

  • IPod Nano (4th Generation) switches on when connected to USB power - shows Menu & hangs (unresponsive to click wheel) - deems off after 5-sec - Switches off after disconnecting from USB Power - syncs with iTunes - Tried 5R's - Problem still persists

    1. The iPod Nano (4th Generation - 8GB) switches on, only when connected to USB power by showing apple logo and displays Menu options thereafter..
    2. However, I can not access Menu as it is unresponsive to click wheel. As a result it is inaccessible to any further use, 
    3. NOTE: it displays "Battery Fully charged" icon on the screen without any "Lock" icon.
    4. After  5-sec to 10-secs the screen deems off.. i.e. goes to sleep mode.. And thereafter would probably remain like that (sleeeping) for eternity!!!!
    5. It Switches off after WITHOUT DISPLAYING any Apple Logo immediately after disconnecting from USB Power.
    6. In other words, it can be switched on only through USB power in spite of battery being fully charged.
    7. Interestingly, it syncs with iTunes. It is recognised in iTunes (Latest version 11+).. Displays on screen all commands Like.. syncronising, connecting, connected,
    8. Allows to add Music, videos like a normal ipod & displays all status information in iTunes.
    9. Read Trobleshooting & Tried all 5R's. Registered, Resetted, updated & Restored to iOS 1.0.2
    10. It is now displaying to select Language in place of Menu options, with no access through click wheel, centre button whatsoever... Problem still persists
    KINDLY GUIDE ME THE SOLUTION. APPRECIATE YOUR RESPONSE in advance...

    "I get the feeling that this is a software issue that could probably be solved quite easily"
    Since you have already tried all the normal troubleshooting solutions, take the iPod to your nearest Apple Store for a *proper diagnosis.* The staff there will be able to confirm if your problem is software or hardware _*at no cost to you.*_
    !http://i50.tinypic.com/izvwo1.gif!

  • Why does my iPod Nano only work when it is plugged into the computer?

    My iPod nana is a 4GB iPod and it does not work at all until it is plugged into my computer. It works perfect when it is plugged into the computer. It will not even turn on if it is not plugged in.

    By the sounds of it, the Nano's battery is shot and in need of a replacement.  You can have replace the battery for a flat fee or send it to a third party repair company for a little less.
    Not much else you can do in terms of troubleshooting this issue.
    B-rock

  • My iPhone 4 will only work when it's plugged into the wall charger. What can I do ?

    Please help.

    Hello DaShiaa,
    I would be concerned too if my iPhone would not power on unless plugged in.  I found an article with steps you can take when you encounter an issue like this.  I recommend following the steps below:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 15 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    You can find the full article here:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Do i need a new battery if my computer only works when it's plugged in?

    my lap top only works when it's plugged into the adapter. it doesn't CHARGE anymore. it works fine when plugged in but shuts off if it's not. Do i need a new battery? i just got a new charger because the one the computer came with died. please help!

    Go to the Apple in the upper left corner and select About This Mac, then click on More Info (and then System Report if you are running 10.7 Lion or 10.8 Mountain Lion), then select Power from the left hand column of the System Profiler. Copy and paste the Battery Information from the top of the page back here.

  • I can't unlock my ipod nano 4th generation.  The screen is still working, I can sync to my computer and I can see when it is charging but it stays in the mode of being locked even after I unlock it at the top.

    I can't unlock my ipod nano 4th generation.  The screen is still working, I can sync to my computer and I can see when it is charging but it stays in the mode of being locked even after I unlock it at the top. What could be wrong?

    Hi Saint09,
    Thanks for visiting Apple Support Communities.
    I'd recommend the steps in our iPod troubleshooting assistant:
    http://www.apple.com/support/ipod/five_rs/nano4gen/
    Regards,
    Jeremy

  • IPod Nano 4th generation click wheel not working. HELP!

    i have the ipod nano 4th generation, and my click wheel doesnt work. I've had my ipod in my coat for a few days without knowing and im wondering if its because of the cold. my computer detects it and it turns on and off perfectly. the ipod is also in a very good condition.

    Intermittent problems are only covered if BB can verify them.

  • I lost my iTunes library on my pc when the hard drive crashed. None of the data on the drive was recoverable and I did not have a backup. How can I get the music that resides on my ipod nano (4th generation back onto the new hard drive on my pc.

    I lost my iTunes library on my pc when the hard drive crashed. None of the data on the drive was recoverable and I did not have a backup either locally or on the cloud. Much of the music is from old vinyl and podcasts which are no longer available.
    How can I get the music that resides on my ipod nano (4th generation) back onto the new hard drive on my pc.
    I have been reluctant to install iTunes on the new hard drive out of fear that I will lose all the contents on the ipod if I try to synch to the new hard drive.
    Help!

    No backup is a huge mistake.
    You can redownload some itunes purchases in some countries:
    Downloading past purchases from the App Store ... - Apple - Support

  • HT1339 I have an IPOD Nano 4th Generation 8GB and need to restore to factory settings as want to sell it; however it will not reset and when plugged into my MAC it says firmware corrupt? CAn anyone shed light on what i can do to overcome this issue?

    I have an IPOD Nano 4th Generation 8GB and am unable to restore it back to factory settings even when it is connected to my MAC.  I have tried the menu/select hold but is not doing anything.  When connected to the MAC and select restore in itunes it comes up with 'Firmware Corrupt'.  It also states the IPOD is up to date.  I have the latest operating system on my MAC and wonder if this may be part of the issue?
    Can anyone shed light as to what i can do to reset it back to factory settings as would like to sell it and ensure it is ready for the new owner.
    Thanks
    jay68g

    See here: What to do if iPod can't be updated because the firmware file was corrupt or not found
    B-rock

  • My IPOD 7th Generation is not compatible with my cars audio system. I had the IPOD nano 4th generation earlier and it was perfectly working on my car audio system. Is there any way i can make the IPOD Nano 7th generation compatible with my car audio syste

    My IPOD 7th Generation is not compatible with my cars audio system. I had the IPOD nano 4th generation earlier and it was perfectly working on my car audio system. Is there any way i can make the IPOD Nano 7th generation compatible with my car audio system?

    I am assuming you are using the Lightning to 30 pint adapter and it is not working?

  • My Ipod nano 4th generation will not charge or turn on! Please help

    I bought a refurbished Ipod nano 4th generation 2 weeks ago from a good reliable ebay seller. It arrived and was in great working order with no issues what so ever. However this evening I realised it was out of battery, so I went to charge it and nothing. No light up, no recognition of it being plugged into the PC or when I try via a plug socket. I have contacted the seller about this asking for a refund as I have not done anything or put it anywhere that it would die like this. However I thought before I try to send it back I would try here and see if anybody knows what may be wrong with it.
    Thanks

    You need a new battery. 

  • I have an ipod nano 4th generation.  I let my grandson, who has a shuffle, connect his shuffle to my computer and now my itunes recognizes his shuffle and not my nano.  How can I get rid of his shuffle and re-add my nano

    have an ipod nano 4th generation.  I let my grandson, who has a shuffle, connect his shuffle to my computer and now my itunes recognizes his shuffle and not my nano.  How can I get rid of his shuffle and re-add my nano?

    Hi lundjj,
    Thanks for visiting Apple Support Communities.
    You may find the troubleshooting steps in this article helpful if your iPod nano does not appear in iTunes:
    iPod not appearing in iTunes
    http://support.apple.com/kb/ts3716
    This information can also help if you are using multiple devices with a computer:
    iPod for Windows: Connecting multiple iPod devices to iTunes
    http://support.apple.com/kb/ht3622
    Although FireWire and USB connections will allow multiple iPod devices to be connected to the computer at the same time, iTunes for Windows works best with only one iPod connected at a time. If you plan to connect multiple iPod devices to the same computer, eject any iPod devices that you are not using from iTunes.
    All the best,
    Jeremy

  • My Ipod nano 4th generation just turned off and I can't restart it.  Tried all the troubleshooting tips. Can't find the issue.

    My three year old ipod nano 4th generation has been working fine all these years. Suddenly, last week, while it was low on battery (not completely drained), it shut down and I cannot restart it. I have tried all the troubleshooting issues and still did not manage to turn it on. Though. when I press center and menu while connected to my computer, the computer bips has if it recognized that something is trying to connect. Though, it cannot identify it and the iPod remains shut down. I cannot find the issue, perhaps I need a battery replacement?

    acwiz wrote:
    My three year old ipod nano 4th generation I cannot find the issue, perhaps I need a battery replacement?
    It's possible.  Just take the iPod to an Apple store or an AASP.  Whichever is more convenient for you.

  • My iPod nano 4th generation won't download newer podcasts from iTunes

    my ipod nano 4th generation won't download newer podcasts from itunes

    If you use automatic syncing, select the iPod in iTunes.  There is a row of "tabs" (starting with Summary).  Click on Podcasts there.  This is the Podcasts tab, where you tell iTunes how to sync podcasts.
    Sync Podcasts is checkmarked for automatic syncing.  Below that, set up the Podcasts tab to sync podcasts as desired.  For example, you can set it to Automatically include all unplayed episodes of selected podcasts.  The "all unplayed" option gets new podcasts episodes to sync automatically. Select the podcasts below. 
    When you click Apply, your selection on the Podcasts tab (and the other tabs...  Music, Books, etc.) sync to the iPod.  If the iPod was NOT previously set to use automatic syncing, its existing content is replaced.

  • How do I manually transfer music from my MAC to my iPod Nano (4th Generation)?

    Recently, I have encountered a problem when trying to drag and drop songs and playlists from my Mac to my iPod Nano (4th Generation). I click on the file in my iTunes Library window but it won't allow me to copy it to my iPod. I've restarted both my Mac and my iPod but it hasn't helped. Do I need to download an update?Any suggestions would be greatly appreciated. Thanks.

    Do I need to download an update?
    Use Software Update to update iTunes if needed.  Read the iTunes/iPod Summary page to find out if your iPod Nano needs any updates which you can download from there.
    You cannot drag & drop anything to an iPod Nano.  You must sync - Syncing Music to iPod

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