My iPod nano 5th generation got wet and now the backlight is so weak I can barley read anything on it. Also, it won't turn on unless it is plugged in (i.e. to a stero or my Mac), so i cant listen to it anywhere but in my house! Help!

My iPod nano 5th generation got wet and now the backlight is so weak I can barley read anything on it. Also, it won't turn on unless it is plugged in (i.e. to a stero or my Mac), so I cant listen to it anywhere but in my house! Help!

If the iPod is defective and not abused Apple will exchange it at no cost under your warranty.
Make an appointment at the Genius Bar of an Apple store.
  Apple Retail Store - Genius Bar

Similar Messages

  • My Ipod Touch 5th generation got wet and I put it in some rice for a day now I can hear the sound of it charging but it is nothing is appearing, ehat should I do?

    I already troed reseting it and no avail, what should I do

    Did you try drying for at least 7 to 10 days in a sealed bag? Changing the rice daily? Do not use turn on OR attempt to charge until you get it dried out! A day or 2 will not dry an iPod out, and even if you do get it dry, it's no guarantee that it will work, but a couple of bucks of rice is a lot cheaper than a new iPod. If you dried it for a week and charged it for at least 30 minutes and tried resetting and still no joy you could try restoring it, just to say you did, but it does not look good. Your most likely looking at a new iPod or a refurbished one from Apple, water damage is not covered by the standard warranty. Hope this helps, Good luck.

  • My iPod nano, 5th generation is frozen and will not respond. There is a charge, was just used 2 hrs ago, and has a song showing on the face but will not turn off or respond

    MMy iPod nano 5th generation is frozen and will not respond.  There is a picture of a an artist on it, it has a charge, was used fine 2 hrs ago, won't turn off ?..

    Good Afternoon CPilkington1,
    If your iPod nano is unresponsive, follow the troubleshooting steps below:
    Apple - Support - iPod - iPod nano (5th generation) Troubleshooting
    http://www.apple.com/support/ipod/five_rs/nano5gen/
    If the issue is not resolved after following the steps outlined in the Troubleshooting Assistant, please reply to this post with additional information or any error messages that may appear.
    Regards,
    - Judy

  • Hi! my ipod touch 4G got wet, and now the central botton doesn't work

    hi! my ipod touch 4G got wet (not like super wet), everything works except fot the central botton, any ideas and how could i fix it? .. thank you!

    Have you dried it in uncooked rice for a couple of days?
    Also see:
    FIX for iPod Touch Home Button: Apple Support Communities

  • My ipod got wet and now the screen does not respond to touch

    i droped my ipod touch in some water and used the rice method to save it but now now it will turn on but it won't respond when i try to touch it. any ideas

    Try restoring to factory defaults/new iPod. If yu still have the problem then it appears that the water damaged your iPod and service is required.

  • Ipod nano 5th gen stopped working and now is in different language, wants a passcode

    I was listening to a movie when it suddenly stopped. When I looked at the ipod it was in a different language and looking for a passcode. When I plugged it into a computer I got a"usb device not recognized" error message. I've hooked it up to 2 different computers using 2 different usb cables and I still get the same results.

    Search for a solution over on Knowledge Base, call U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273) and/or take a trip to your local Apple Store or AASP. 
     Another option is to check out the DIY iPod Repair website. 

  • My Ipod Nano 5th generation is not being detected by Widows and Itunes. I have tried everything based on the trouble shooting tips outlined. Has anyone had this situation before? How was it resolved. My Ipod is just out of warrenty

    Have done all trouble shooting tech a through Apples and still have not resolved issues on Windows and itunes not detecting my Ipod  nano 5th generation device. Tried restoring the device manually using disk mode and still not being detected by the computer. Device is our of warenty as when service repair charges are $125.00 dolars more than I paid for this device. There must be some way to restore the entire device to factor settings without having to be connected to itunes and Windows. I wish I could connect but again device is not being read. I have another Ipod that is 8GB instaed of 16GB and it works fine. The sad thing about this situation is that my 9year old daughter worked hard doing delivering fliers for a long time to save her money to buy this 16 GB 5th generation Nano. Otherwise the Ipod works well but will not syncronize songs as it is not being detected. Maybe this is a result of corrupt files that got onto my daughters Ipod somehow and thus causing it not the be detwected through the USB connection thus as a result not be understoud as a working device through Windows and itunes. If anyone can help me out there including itune techs that would be well appreciated, but for now my daughter is not able to add new or delete any songs on her ipod as well pictures, and everything. Thanks

    Try changing the cord. I could NOT get my computer to recognize my iPod 5th Gen until I read somewhere that different apple devices use different cords. I was inadvertently using my iPad cord and that caused my computer to not recognize my ipod.

  • My iphone has gotten wet and now the screen has froze up.....any suggestions??

    My iphone got wet and now the screen is froze.......any suggestions??? 

    *UPDATE 2*
    The issues seem intermittent. The delay in silencing seems to have stopped and the clicking sound comes and goes, but it still power up on its own after shutdown :(

  • TS1363 My ipod nano 5th generation is no longer recognized by itunes, and won't play any of it's music.  It still shows it all listed, but freezes up if you select a song to play.  Is there a way to restore it?

    My ipod nano 5th generation will no longer play any of it's loaded songs.  It still plays the video that is on it, and the radio works.  It is not recognized by itunes and I have gone through all their help steps.  Is there some other way to restore it?

    If the iPod is defective and not abused Apple will exchange it at no cost under your warranty.
    Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • I use an iPod nano 5th generation. I have had it for 2 years now and then after about a year when I plugged in my iPod to my computer, the iPod is read but the tab where I would always go that showed my list of artists to sync to my iPod does not show up

         I use an iPod nano 5th generation. I have had it for about two years now and after about one year, I plugged in my iPod into my computer to sync more music. Here is the problem: The tab where you go to sync music to your iPod and shows the list of artists and songs you want to sync to the iPod, the tab I can get to but the list of songs and artists does not show up and the only way I can sync music to my iPod is to basically wipe my iPod and start from scratch. Obviously, I do not want to do that because I do not have all the songs in my library that I have on my iPod. I have uninstalled iTunes and then re-installed it, but it did not work and I do not know what else to do. I would really appreciate helpful guidance to get it fixed if it can be fixed. Thanks in advance

    http://support.apple.com/kb/TS1591
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • My iPod nano 5th generation is not recognized by iTunes. I did update, but still, it won't work. I don't want to uninstall the iTunes cos  I don't want to lose my music and audio books. What to do? It started after I updated iTunes.

    my iPod nano 5th generation is not recognized by iTunes. I did update, but still, it won't work. I don't want to uninstall the iTunes cos  I don't want to lose my music and audio books. What to do? It started after I updated iTunes.

    iPod appears in Windows but not in iTunes

  • I have my ipod nano 5th generation and when i plugged it to my computer it is recognized but i cant do anything. On the ipod all i can see is a black screen with the apple sign! How can i fix this?

    I have my ipod nano 5th generation and when i plugged to my computer it is recognized but i cant do anything. On the ipod all i can see is a blackscreen with the apple sign! How can i fix this?

    Howdy Lumagofe,
    I was thinking that you may need to reset the iPod Nano, outlined here How to reset iPod http://support.apple.com/kb/ht1320.
    Press and hold the Sleep/Wake button and Volume Down button simultaneously for at least eight seconds or until the Apple logo appears. You may need to repeat this step.
    If the above step did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.
    If that doesn't quite get the iPod going again, then it will need to be restored. Use this article to help with that Restoring iPod to factory settings http://support.apple.com/kb/ht1339.
    All the very best,
    Sterling

  • Ipod nano (5th generation) - want to use headphones and charge at the same time

    I have an ipod nano (5th generation).  Do I need a special set of headphones to use the headphone jack and charge the ipod at the same time?

    The iPod nanos have a 30 pin dock connector and a headphone jack. When you charge the iPod you use the dock connector therefore you can use and charge at the same time. You cannot use and charge the iPod shuffle at the same time. You might have the two mixed up.

  • I have an ipod nano 5th generation. the problem with it's that it doesn't show in itunes when connected to the laptop and it switches on on its own and songs start playing the battery gets consumed too fast after full charge. what is the actual problem?

    i have an ipod nano 5th generation. the problem with it's that it doesn't show in itunes when connected to the laptop and it switches on on its own and songs start playing the battery gets consumed too fast after full charge. what is the actual problem?

    What have you tried so far in terms of troubleshooting this issue?  Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
    What happens if you try to reset the device with it still connected to the PC?
    How to reset iPod
    Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
    Have you carefully worked through each and every single suggestion in this Apple support document?
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

  • My Ipod Nano 5th generation keeps skipping randomly within a song and sometimes skips to new songs.

    My Ipod Nano 5th generation keeps skipping randomly within a song and sometimes skips to new songs. I have tried resetting it. I have tried updating and adding new software. I even tried just leaving it off for a few months and still it has this problem. The shake skip setting is not on. What I am to do? Also it is out of warrenty

    Since you have already tried a hard reset, perhaps you could try a full restore of the Nano in iTunes. This process wipes all content from the iPod, resets all settings back to their defaults, and reloads a fresh copy of the iPod's software onto the device. This would rule out the possiblity of data corruption or a software glitch on the device.
    Restoring iPod to factory settings
    B-rock

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