My ipod nano 5th generation won't sync. It says disc cannot be found.

My iPod nano 5th generation won't sync for some reason. It is almost like my PC is reading it as a regular mp3 player. I have to manually open itunes when I connect it.

The computer won't see them as the same iPod despite the name.
You might want to reload Windows on your computer or reinstall the USB root driver.

Similar Messages

  • My ipod nano(5th generation) won't sync or show up in itunes

    i've been trying to sync my ipod but it won't do anything. i tried reinstalling itunes 4 times but that didn't help. i also tried a bunch of other things from the support page and that didn't help either.

    If you connect it to the Mac with iTunes NOT running, and run Disk Utility, does it appear in the sidebar as a "disk"?  Also, you can run System Profiler or System Information (depending Mac OS X version).  It is in Applications/Utilities/, but you can also run it from the About This Mac window.  Does the shuffle appear as a device under USB?
    The red light when you move the power switch to ON means very low charge in battery.  That probably means the battery is not getting charged when connected.  In terms of hardware, that could mean a bad USB port on Mac, a bad USB cable, or a bad connection on the shuffle.  In any case, power is not getting to the battery.  It might be a bad battery, but if that was the only problem, I think the shuffle would still appear in iTunes when connected.  That's why asked if it appeared in Disk Utility or System Profiler/Information; if it does, the connection is working (even though iTunes does not see it for some reason).
    You can make sure the USB port is working by using something else that is similar (like a USB flash drive) on the same port.  If you happen to have another USB cable, you also try to rule out a bad cable.

  • Ipod touch (5th generation) won't sync all selected music in itunes.

    ipod touch (5th generation) won't sync all selected music in itunes version 12.0.1.  Under the summary tab, I've selected "Sync only checked songs and videos."  In the music tab, I've selected the various albums and artists I want.  I click on "sync," and some albums sync, others do not.  Often, only some tracks of the selected albums sync.  Additionally, some albums sync that I haven't even selected.  My computer's operating system is Windows 8.1.  Please help - thank you!

    Providing the songs play OK in iTunes on the computer and you do not have any Restrictions set that wold prevent syncing those songs (Settings>General>Restrictions; iTunes purchases only)
    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all music and resync
    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       

  • My ipod (nano, 6th generation) won't sync to a new computer with different stuff on it. It *appears* to sync but when it's done it still has the stuff from the other computer on it. What to do?

    My ipod (nano, 6th generation) won't sync to a new computer with different stuff on it. Itunes on the new computer doesn't give the usual warning that you are about to lose all your existing stuff and the ipod *appears* to sync but when it's done it still has the stuff from the other computer on it. What to do?

    Hey eamonn27
    Thank you for using the Apple Support Community. Due to the nature of your issue, you may find more information by using another one of Apple's support resources.
    Express Lane
    https://expresslane.apple.com/GetproductgroupList.action
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • I have created an iTunes account on my current computer for my daughters ipod touch and tried connecting my ipod nano and it won't sync and says that it is associated with another iTunes library so how do I merge the two libraries?

    I have created an iTunes account on my current computer for my daughters ipod touch and tried connecting my ipod nano and it won't sync and says that it is associated with another iTunes library so how do I merge the two libraries?

    You do not merge libraries.
    iDevices sync to one and only one computer.
    If you want a single library, you manually move the content from one library to another... all content will still be associated with the Apple ID it was acquired with.

  • When i go to sync my ipod nano 5th generation i get an error saying "A duplicate file name was specified".  what do i do then?

    I am trying to sync my iPod nano 5th generation to my computer and when i go to add music through iTunes i get the following message:
    The iPod "X's iPod" cannot be synced.  A duplicate file name was specified.  Any ideas how to fix this?
    On my computer (iMac) while in iTunes it is showing that the music is indeed on my iPod, but when i eject the iPod there is nothing there.

    I have a 27" iMac with the latest version of iTunes.  I tried restoring my iPod and even removing and re-installing iTunes.  What eventually worked for me was plugging into my PC and restoring/reformatting it to work with my PC.  I don't know why it wouldn't work with my iMac, but now it seems to be working.

  • My ipod nano 7th generation won't sync ratings to itunes. What can I do?

    Hi,
    I have an Ipod nano 7th generation bought about a month ago and usually has no problems.
    I've been having an issue with it where it won't sync songs' ratings from the Nano to Itunes. My Ipod is set to manually manage Music and Video. And no ratings are added to the Itunes Music library when I press sync.
    Can anyone help me solve this problem?
    Thank-you.

    This is literally driving me crazy.
    I spend days, or more likely months rating my itunes library.
    I was happy to get this new ipod as it would permit me to finish rating my songs, as I used to with my old ipods.
    Its only about 3 weeks after buying this new ipod do i realize that it is randomly changing song ratings. It has therefore changed all the ratings i painstakingly had made. After trying many different ways to find out where the problem was coming from, I even did the drastic move of unrating all my songs, both on the ipod and itunes. Sure enough, when i plugged it back in to sync it, it was giving me new random ratings for about 40 songs, even though they had previously been totally blank.
    I'm extremely surprised I can't find any information about this. This bug has killed all the work I had spent trying to organize my library, and leaves me feeling quite disgusted.
    edit:
    There seems to be an all around problem with this new ipod. It isn't showing the play count for songs I know i listened to, and it's adding random songs in my top 25 most played that i never listened to.
    An answer would be very nice.

  • IPod Nano 6th generation won't sync with iTunes.

    I replaced the battery in my iPod Nano 6th generation and now it won't sync with iTunes. It shows in the list as iPod recognises that it is in recovery mode, so advises to restore. Press the restore button and after a time a message says can't find the iPod

    do you ever unplug your iPod without ejecting it first?

  • My iPod nano 7th generation won't sync video

    My iPod nano 7th generation will sync music but not video. I have updated iTunes and restored the iPod even gone into the Apple store and nothing has helped. How do I get around this problem???

    Not all iTunes video can be transferred to iPod, If the video resolution or video bit rate beyond iPod limitation, you can't upload them to iPod. For example, some iTunes purchased movie are High definition movie, the resolution is too high to play on iPod. If the videos are in your iTunes, you can right-click the video to highlight it, and then select "Create iPod or iPhone Version". iTunes will automatically convert the video to iPod compatible format. When the conversion process has completed, sync the new version to your iPod. For more info, here is a guide about how to convert and transfer video to iPod nano. Hope it helps. Feel free to email me if you need further help.

  • Ipod nano 4th generation won't sync required file not found!!!

    I had my computer fixed and so I had redownload itunes again.All my my music got saved to a folder as a backup.Well when I downloaded it,I put all the songs on itunes and tried to sync my ipod to add new music.But,it kept saying it won't sync since required folder is not found.I've looked everywhere online to see what to do.I tried uninstalling everything and again multiple times.The same error kept popping up.I switched to Manually manage music to see if it fixed the problem but no.A different error "the song....could be copied error ..." I switched back to sync.Nothing worked!!I tried restoring but it took so long as if it couldn't work it out.Previously I had this same computer fixed and when I downloaded again itunes it worked perfectly fine until now.Can somebody please guide me what to do?I cannot afford a new one.

    That can sometimes indicate a photo cache issue. If you remove the current ipod photo cache, does that get you past the error?
    For instructions on where to find it, see the following document:
    iTunes: Understanding the iPod Photo Cache folder

  • Ipod nano 6th generation won't sync at all !

    hello everyone and thx for the helpers .
    i got macbook pro (late 2011) and ipod nano.
    when i'm trying to sync it with my music on my itunes , nothing happens , nothing !
    i'm getting crazy from this .
    basically, when i plug the ipod to my mac the itunes pops up automatically and recognize my ipod but when i'm pressing on the sync button the process starts and ends less then a milisecond an nothing happens !
    the ipod's version is up to date and i restored it 10 times already and still same problem.
    any idea's ? because i start to give up ...
    thank you everyone ...

    could not unmark this question so i'm replying here.
    i don't know what happed but everything got back to normal !

  • My iPod nano 5th generation won't work on my windows 8.1 laptop,help?

    Ok last year I got my first Toshiba laptop for Christmas and had my iPod nano since 2010. The iPod was fittied in perfectly when I first got the laptop and there was no problem with it until a few days ago it wasnt able to recognize the device at all. I tried uninstalling iTunes, turning off the laptop and putting the ipod in plus taking it out god knows how much, it still wouldn't recognize the device! Ive never seen it to fail although we have an old Windows XP computer and there was no problem regonizing it but I prefer to have the iPod on my own laptop computer so I can install purchases easily! Can somebody please tell me how to solve this problem?!

    Hi Gglove,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.  You may need to remove and reinstall the iTunes software for Windows 8.  Click on the link to see more details and screenshots.
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923?viewlocale=en_US
    Cheers,
    - Judy

  • My ipod nano (3rd generation) won't sync to my computer anymore. I share the computer with other family members and there ipod's sync fine to their iTunes, but mine won't work. How do I fix it? :)

    .

    Why won't it sync anymore? Does iTunes still see the device? If so, are you getting any error message during the sync process?  Need a bit more detail in order to assist you.
    B-rock

  • My iPod Touch 5th Generation won't sync to my computer

    It'll sync to iTunes but not to my computer (the folder that normally holds all my pictures isn't in the My Computer part). It's never had this problem before. My iTunes also keeps saying "iTunes was not installed properly. If you want to import or burn CD's, reinstall it" or something to that affect. Yes, I've uninstalled iTunes and everything to do with Apple and reinstalled everything like eight times but it keeps on doing it. I've given up at this point because I've followed every step that the support has given but to no avail. But I have noticed one thing: in device manager while my iPod Touch is plugged in, it does get recognized but there is an '!' mark on it. The 'Apple Mobile Device USB Driver' that is normall in the 'Universial Serial Bus controllers' section has moved.
    When I right click on the 'Apple iPod' thing, it shows an error saying "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)". What do I do? It's not all that bothersome but it is annoying. I'm certainly not buying another iPod Touch just to fix this. Much help is appriciated but please don't give me links to those useless support sections where they say to uninstall everything Apple related and then reinstall it because I've done that like eight times.

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • My new iPod nano 6th generation won't sync

    I always get this problem
    I have:
    reinstalled iTunes
    reinstalled the driver of the iPod
    restored the iPod on a different computer
    switched usb drives and wires
    restarted the computer
    still the same
    any advice?

    OK, here's someting to try: iTunes Error 13019 during sync and also look at this discussion https://discussions.apple.com/thread/2046768?tstart=0
    Message was edited by: Ingo2711

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