My ipod nano 6th gen doesn't start. When I plug it, only blink the apple logo on the screen. I try to reset it holding by 8 seconds start button and volume down and doesn't work. My Ipod doesn't have any shock or water damage. How can I do?

Hey rulosrojos,
The article linked below details a number of troubleshooting steps that can help restore functionality to your iPod nano.
iPod nano (6th generation): Hardware troubleshooting
https://support.apple.com/en-us/TS3474
Sincerely,
Allen

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Ipod nano 6th gen askinh for resore every time i connect and after the restore not showing the sysnced song on ipod

i have a ipod nano 6th gen, few days back when i tried to add few songs through iTunes it gave me error that it "can't connect to ipod . restore it" so i did and after that i synced al the songs and it showed that my my empty ipod has been up few GB's. after i disconnected , i could not see any song on the ipod . when it connected back the ipod the got same error about restore. i dont know what to do now , please help.

Hello Singhindia,
It sounds like you restored your iPod Nano when iTunes prompted you and it appears to sync. When you disconnect it and look at the content, the songs arent there, and when you plug it back into iTunes you get the same message again. I would recommend these troubleshooting sections from the following article to help isolate the issue to hardware or software:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Verify that iTunes is installed and updated
Restart the computer
Verify that Apple Mobile Device Support is installed
Verify the device's USB connection
Verify that the Apple Mobile Device Service and iPod service are both running
Verify that the Apple Mobile Device Driver is installed
Remove and reinstall iTunes
If the issue continues, gathering iPod Diagnostics may be helpful for you or for support personnel in identifying the issue.
Additional Information
Certain phone connectivity software from vendors such as Samsung, Nokia, Bora, Novatel, and Sony may also cause this issue. If you have such software on your computer:
Uninstall your Samsung, Nokia, Bora, Novatel, or Sony phone connectivity software and test. Contact the manufacturer of this software for assistance in doing this.
Remove iTunes and all related Apple software by following this article (for Windows XP), or this article (for Windows Vista and Windows 7).
After reinstalling iTunes, test the iPod nano.
If you still need your phone connectivity software that was removed, reinstall this software and test your iPod nano to ensure it still functions with iTunes. Contact the vendor of your phone connectivity software if the issue returns.
While the error message is different than you are seeing, the troubleshooting is relevant for you.
Thank you for using Apple Support Communities.
All the best,
Sterling

IPOD nano 6th gen recovery problem?

I am trying to restore my ipod nano 6th gen to factory settings as I was having problems with it. I followed the promps and now it just sits there saying "Do Not Disconnect" with the flashing circle with a bar through it. Can anyone help?
Thank you very much.
Jeff

Try posting in the iPiod Nano forum. This is the iPod touch forum.

My ipod nano 6th gen screen is white ive tried the hard disk mode with the power and volume buttons and it still wont work any suggestions?

my ipod nano 6th gen screen is white ive tried the hard disk mode with the power and volume buttons and it still wont work any suggestions?

You can try Restoring it in iTunes but I believe you will end up needing to have it serviced.

IPod nano 6th gen (brand new) doesn't recognize when headphones are plugged in

I have a brand new iPod nano (6th gen), and it doesn't detect when headphones are plugged in. I have read that the problem can ocurr because the headphones are not correctly inserted (which is not the case.. i'm absolutely sure about this) or that the headphone jack has dust inside (which is also not the case, since it is brand new).
This is what happens:
When i play a song, and then press the sleep/wake button to turn off the display, the music stops. Or if i let the music play, it stops when the screen times out and turns off. These two things occur because the ipod "thinks" that there are no headphones inserted.
When i try to activate the FM radio, the radio won't start because it says that there is no radio signal (which occurs when no headphones are connected).
Needless to say, the microphone and volume controls of the iphone headset, don´t work at all (they even work on the ipod shuffle!).. and because of this, no voice recording for me!
It's a shame, because the FM radio is completely useless, and music playing only works by activating the "double click to play" option in the settings menu.. but it is somewhat cumbersome the process of "play music - turn off the screen - double click to resume playing" every time I select a song.
The headphone detection has only worked randomly when the ipod is connected to the computer, but i haven't been able to figure out under what conditions this occurs. I have read about this issue, and I only would like to know if this is a firmware bug of the 1.2 version. I tried unsuccesfully to downgrade the firmware to the 1.1 version (maybe because the ipod shipped with the 1.2 version).
I have also restored the device in itunes, with no luck.....
Thanks in advance for any useful answer!

Thanks for your answer...
The headphones that i'm using, are the ones that were included with the iphone 4 (so, they are original).. however this shouldn't be a problem, as the ipod should work fine with whatever headphones i choose to use (sound quality will vary, of course).
The ipod does the same with the headphones that were included in the box, and with every pair of headphones i have used to test, so i'm certain that the ipod has an issue.
I hope that the picture is clear enough.. here you can see that the headphones are fully inserted, and the ipod is not recognizing them.

Ipod nano 6th gen touch screen stopped working please help

Everything on the ipod nano 6th gen is working except the touch screen and once it goes to sleep i have to hold the sleep button and the volume down button to turn it back on. I went into the volume -, sleep, volume + menu and went through the tests and in the touch panel error check section it says i have IC error reported: 0xFFFFFFFF. Please help as i have reset and restored and update itunes etc. Do i need to send it in to apple? The touch screen was working at one stage and then i disconected from the computer while it said eject first (this is when the touch screen stopped working) and put the ipod on a different computer. The first computer was windows 7 which i used just to charge it a little and the second one im using is windows vista.

I have had the same problem and changed three Nano's. Each time the fault is diagnosed by Apple as "water damage".
If you take your Nano to one of their maintenance centres they will look into either the headphone socket or the power dock and and tell you that you have infringed the warranty by somehow getting the thing wet.
Basically is a poorly designed piece of kit whereas a simple shuffle is way more robust.
I have given up with my Nano and am now using an old model

My Screen quit on my ipod nano 6th gen... still syncs to my mac but the screen functions wont work... Whats up with it?

My Screen quit on my ipod nano 6th gen... still syncs to my mac but the screen functions wont work... Whats up with it?

Read the PDF user manual for a possible solution: iPod Manuals and/or iPod Nano Support
Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase.
If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.

Any ideas why my ipod nano 6th gen is not working with Sony SRSGU10IP docking station pls

any ideas why my ipod nano 6th gen is not working with Sony SRSGU10IP docking station please ? classic working fine, so not the fault of the station itself ? it's been bought as a present for my father & he's confused !

Check the headphone jack with a flashlight and clean it if necessary. The jack on a new Nano is very tight, be sure you push the headset jack all the way in, the plastic on the headset jack should be flush with the body of the Nano.

My ipod nano 6th gen wont charge, turn on or respond to anything i have done i have tried the troubleshooting and nothing works. I have droped it once but it work for about a month after and i havent wet it any tips would be much apriciated! thanks

My ipod nano 6th gen wont charge, turn on or respond to anything i have done. I have tried the troubleshooting and nothing works. I have droped it once but it work for about a month after and i havent wet it. any tips would be much apriciated! thanks

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Why my ipod nano 6th gen' touchscreen doesnt work after sync

i just recently got ipod nano 6th gen and everything works just fine at the begining(touchscreen runs smoothly)
however after i sync the ipod, the touchscreen became really slow and i noticed that theres a white outline. it also need to be double "click" to choose the options. can anyone help?

VoiceOver has been activated. See this article for instructions on how to turn it off.
http://support.apple.com/kb/HT4317
B-rock

Ipod nano 6th gen not recognized in itunes

I recently purchased a used "AS IS" ipod nano 6th gen. The only problem with it is that it's not recognized by iTunes. I was fairly sure on purchasing it that solving this would be as simple as resetting it, or, at worst, figure it out by googling the problem. The method involving holding down the sleep/wake button and volume down for 8 seconds until the apple logo appears didn't help. Putting it in disk mode didn't help. I have a mac and I suspect the original owner of the ipod may have used windows, so I tried both of these things again with my dad's PC. I at least got some response--an error message saying the usb device couldn't be read or something of that sort (I can look up the exact message again tomorrow if it's relevant).
I don't think it's the USB plug or cord, because both of these work with my iphone and another ipod nano in the household. I don't think it's itunes either, for the same reason. I'm running Lion, fully up-to-date, on a Macbook Pro. ITunes is also fully up-to-date.
I wouldn't be devastated if I can't fix it, since it still charges and plays music (the previous owner's hip-hop/club type music works pretty well for workouts), and it's probably not worth it to me to pay Apple to repair it. But…if anyone has any suggestions for things I can try to get it totally working, I'd love to hear them!

solved it :-)
Apparently it's not enough to reinstall iTunes itself, but all mobile device software should be uninstalled, then your pc has to be rebooted and then iTunes has to be installed again.

Ipod nano 6th gen damages headphones with an inline mic?

I have been using skullcandy earbuds with inline mic/ remote with an iPod nano 6th gen. The problem is that songs will skip automatically, voice over comes on inadvertantly, and volume will go up and down by itself. at first i assumed it was the headphones since it seemed that a button on the inline remote was sticking and causing all of these inadvertant problems. but, i got brand new set of earbuds, different cheaper brand with inline remote (iLuv), and first tested them on my iPhone. they worked perfectly on the iPhone for several weeks. I then started using them on my iPod nano, and a few days later noticed the same thing as before - inadvertant skipping, voice over, etc. When i tried to use the same earbuds again, but on my iPhone, the problem persisted indicating that the headphones were now damaged. That is when i realized it must be the iPod somehow short circuiting the earbuds, since it happened on two separate sets of earbuds.
Has anyone experienced this problem before when using earbuds with an inline remote / mic? is it possible that the earbuds are not compatible with the iPod? i am worried that this is a hardware issue and cannot be fixed by software update....

Did you try doing a Reset on the iPod (which restarts the iPod)?
http://support.apple.com/kb/ht1320
If that does not help, you may want to also try doing a Restore of the iPod in iTunes.
http://support.apple.com/kb/ht1339

IPod Nano 6th Gen - Functional but white screen on pressing wake/sleep button

Hi
I have an iPod Nano 6th Gen (out of warranty & applecare) - hasn't been dropped etc & never had any trouble.
This morning I got the white screen after unplugging it from charging.
I have tried hard reboot (power button + vol down). I have put it into disc mode (hard reboot + both volume buttons) and restored it to factory settings from itunes (10.6.3) . I've even put it into diagnostic mode and looked around to see if there were any tests I could do.
Functionally the ipod works ok - plays music, volume changes, and it will shuffle on shaking/ play pause on double pressing the power button.
The problem is when I switch off the screen by pressing the power button once - if I try to switch the screen on again I only get the white screen (although this doesn't affect music playing etc).
The way to get around this is either doing a hard reboot (which is a pain as it removes all my settings) or by switching off the ipod, waiting 5 minutes, then switching it on again (this preserves my settings). If I switch off the ipod and try to switch it back on within 5 mins, it's straight to the white screen.
The only other odd thing I noticed was that the screen was shaky/jolty and graphics not quite lining up etc, but this only lasted 10s and went once I started playing music...
Any ideas as to what is causing this? I'm guessing maybe a hardware problem but it seems strange that there is no white screen on switching on, just from waking.
It was a present from my dad and I'm very fond of it so would like to keep it/fix it if possible!
Thankyou!

Hello bfsf,
Welcome to the Apple Support Communities!
I understand that your iPod nano (6th generation) displays a white screen after waking from sleep. First let my say that you have completed some great isolation and troubleshooting steps on your own. Because the issue is still present after the fantastic troubleshooting you already completed, it may be necessary to have this iPod evaluated for service. If you would like more information on this process, please read over the information in the attached link.
Apple - Support - Service Answer Center
Cheers,
Joe

IPod Nano 6th Gen needs a restore every day...?

My iPod Nano 6th Gen works well for arond 24 hours but every morning when i wake up it says it needs to be restored using iTuunes.
When I restore it, it works perfectly. No problems at all. I can fill it to capacity with music and it works all day. The next morning, the battery is still really close to fully charged, but the iPod is in recovery mode. I've scoured the internet but haven't found anyone with a similar problem.
Generally, I've read about iPods that will not restore, or that, even after a restore, will remain in recovery mode, which is indicative of moisture or some other malady.
This Nano has been well cared for and is in flawless condition in every way aside from the condition mentioned. Not even a scratch or smudge. I'm baffled.
Has anyone experienced a similar problem? I love to use the smaller ipod when running or bike riding, but am stuck restoring it each day I choose to use it over my Classic 160's.
Any help is appreciated.

Ok, here is a bit of an update on the issue.
For the last two mornings, when the Nano says it needs a restore, I've hard reset it (holding down both the select/menu and volume down button simultaneously), then, when the apple logo shows, I held down the menu and the volume up button simultaneously, which then restores the ipod back to functioning properly (I think I read that this is supposed to put the ipod into disk mode, which it doesn't do on this Nano, obviously).
Aside from being annoying as all get up, I suppose the ipod is working, so it's a minor victory.
Still, does anyone know why this might be happening every single night? The battery is still completely charged and once I do the aforementioned sequence, the ipod works perfectly until the next day.

Ipod nano 6th gen keeps disconnecting

Hi all, I have a 2 year old ipod nano 6th gen and when I first brought it I synced it with my windows 7 computer. I now have a mac so about a month ago I started syncing it with my mac, and all was fine. However, I noticed it wasnt syncing my 25 top played about two weeks ago so I did a system restore. After I disconnecting my ipod (which is the final stage in the restore) I then connected it again to sync all my music back on to the ipod, but after about 50 songs it came up with a pop up box saying that I had disconnected the ipod so it couldnt be synced, however I had not touched the ipod. I have also tried a friend's ipod cord and I have tried syncing my ipod with my old windows 7 computer but when I try to sync it it still says after about 50 songs that I have disconnected the ipod. I have turned off automatic sync and I have tried restarting the ipod and my computer and nothing has helped, any ideas?

then try to do this:
Press and hold the Sleep/Wake button and Volume Down button simultaneously for at least eight seconds or until the Apple logo appears. You may need to repeat this step. If the above step did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.

My ipod nano 6th gen doesn't start. When I plug it, only blink the apple logo on the screen. I try to reset it holding by 8 seconds start button and volume down and doesn't work. My Ipod doesn't have any shock or water damage. How can I do?

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