My iPod Nano 6th generation will not turn on when off of the a power source. I've tried to restore it, but that didn't work. Any suggestions?

I also tried holding the sleep/power button along with the minus button to reset it and that did not work either. Any help would be great, thanks.

If you update the iPod software to the latest version (1.1) you should be able to power off the iPod. If that doesn't work especially since you restored it's most likely a hardware issue with the iPod. If so, contact AppleCare or visit an Apple Retail Store so they can setup a repair for you.

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    Hi meganisawsome,
    If your iPod will not turn on and you are getting indicators that there is no battery left, the first step would be to make sure that the iPod has been charged correctly. You may find the following article useful:
    Apple Support: Charging your iPod battery
    http://support.apple.com/kb/HT1384
    If you are still having issues after charging, you may want to look at this article:
    iPod nano (6th generation): Hardware troubleshooting
    http://support.apple.com/kb/TS3474
    Regards,
    - Brenden

  • My ipod nano 6th generation will not turn on.

    My iPod nano (6th generation) will not turn on. I have charged it (attached to my computer) for 30 minutes. I have tried to reset it (held down Wake and Volume Down for 8 seconds)- no response. I have factory restored it (through iTunes)- no response. It shows up as connected to my computer and will sync in iTunes, but the display on the iPod will not turn on. Any ideas?

    Hey s.mccarter2010,
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    iPod won't turn on
    If you have tried the solutions above and iPod still won't turn on, check the following:
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    Make sure you are using the FireWire or USB cable that came with your iPod, and that the cable is in good condition.
    Try connecting iPod to the built-in port of a different computer to see if that works. Note: If using a portable computer, make sure it is plugged in to a power source and that the lid or display is open. If the lid is closed the computer may go into either standby, sleep, or hibernation mode and iPod will not charge properly.
    If you still can't turn iPod on after performing these steps, it may need to be repaired. You can arrange for repair at the iPod Service Website.
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

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    my iPod will not turn on when I charge it or restart it it just gets stuck on the apple icon screen what do I do to fix it

    Hello crimsonflare,
    Try this first:
    Apple - Support - iPod Troubleshooting Assistant
    If that does not work, use this:
    Putting iPod into Disk Mode
    and try to restore you ipod.
    Hope this helps.
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  • Ipod Nano 6th Generation will not turn on.

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    The repairing Ipod has been cast on me which is unfortunate because my mother doesn't take things breaking very well and I would rather sort it out for myself than have to hike up to my nearest Apple Store for the Genius Bar to look at it.
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    The tiniest of help and I would be very greatful. thanks,
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    If you do a restore on it from itunes on your computer and it still does not work....then it's a defective unit and you'll have to take it in for an exchange.
    Try to restore first before taking it in.
    Here is how you do it:
    http://support.apple.com/kb/HT1339
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  • My iPod nano, 6th generation, will not stop playing and none of the buttons will work

    I listen to audiobooks.  My iPod was fine, I just checked how far I was in this chapter.  I checked again 2 minutes later and I cannot get the screen to lite up nor can I control the volume.  But my book continues to play.  I plugged it in to charge with a wall charger, nothing.  I plugged into my computer and again nothing.
    It is only 3 weeks old, I use it about between 1-3 hours a day.
    Anyone else have this problem?

    Have you tried resetting it by pressing and holding both the Sleep/Wake and Volume down buttons together long enough for the Apple logo to appear.
    B-rock

  • IPod Nano 7th Generation will not turn on

    My 10 month old iPod Nano 7th Generation will not turn on - all of a sudden.
    All songs on the device have disappeared.
    Shows in iTunes - even shows as having a fully charged battery.
    Holding Home Button and Sleep/Wake button down, even for a long time, doesn't help.
    Have changed USB ports, from computer to AC powered USB charging station.
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    Just saw elsewhere on the forum to press and hold the power and home buttons and it fixxed it for me

  • My ipod nano 4th generation will not turn on or charge.  It is just sitting (frozen) at a black screeen.

    My ipod nano 4th generation will not turn on or charge.  It is just sitting (frozen) at a black (blank) screen.  What do I do?

    Hello, HJA-heartgirl. 
    There are a couple things you can try to troubleshoot this issue.  Below, I have included a couple articles that will help you troubleshoot your iPod.
    How to reset iPod
    http://support.apple.com/kb/ht1320
    iPod nano (4th generation) Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/nano4gen/
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    Jason H. 

  • My ipod nano 2nd generation will not turn off, would i be able to get it replaced

    My ipod nano 2nd generation will not turn off, could i fix or replace this ?

    What do you mean it won't turn off?  How are you trying to turn it off?
    B-rock

  • My ipod nano 6th generation will not work connected to my car radio?

    my ipod nano 6th generation will not work connected to my car radio? My wife's ipod nano 4th generation works perfectly.

    Hey CorineNL,
    If your iPod not recognized by iTunes or computer, I would follow the directions here:
    Follow this troubleshooting assistant.
    Also see these articles for further assistance:
    iPod not recognized in 'My Computer' and in iTunes for Windows
    iPod not recognized in iTunes and Mac desktop
    from: iPod nano (6th generation): Hardware troubleshooting
    http://support.apple.com/kb/TS3474
    Welcome to Apple Support Communities!
    Best,
    Delgadoh

  • Nano 6th generation will not turn on but works when plugged in to itunes?

    My son got a nano 6th generation for christmas 2010 and brought it to me the other day because the screen would not turn on. I plugged it into itunes and it was there, all songs were still on it. I tried to trouble shoot the device after unplugging it by holding down the negative volume button and the sleep button for 10 seconds. I repeated the steps but nothing happened. I plugged it back into itunes and restored the device to original settings. Still no display. Will Apple exchange the device if it has not been 12 months since date of purchase? Please advise. I am at a loss.!

    Since your iPod is still under the 1 year warranty against manufacturer defects, I would take it in to your local Apple Store/Genius bar and see if they'll replace it, which they should as long as they determine the cause its not from accidental damage or use.
    B-rock

  • New ipod nano 7th generation will not turn on. Any suggestions?

    Just bought a new ipod nano 7th generation & the device will not turn on. Any suggestions?

    Have you charged it?

  • My iPod nano 7th generation will not turn on or charge.

    Can someone please help me. My ipod has shutoff. It will not turn on what so ever. I have tried methods from other posts such as resetting it but still nothing. Is this a sign of a dead battery?

    Hi dude971503,
    If your iPod nano isn't responding or won't turn on, you may find the troubleshooting steps outlined in the following article helpful:
    iPod nano (7th generation): Hardware troubleshooting
    http://support.apple.com/kb/TS4433
    Regards,
    - Brenden

  • My iPod nano 5th generation will not turn on or charge. What is going on??

    Yesterday, after listening to my iPod, I forgot to lock it and it died. When I tried to charge it, however, the screen would not even light up. I then connected it to my computer just to see what it would do (I have a wall charger) and my computer recognized it but itunes did not. The screen stayed black. Do I need a new battery, or is something else going on?

    Hello, HJA-heartgirl. 
    There are a couple things you can try to troubleshoot this issue.  Below, I have included a couple articles that will help you troubleshoot your iPod.
    How to reset iPod
    http://support.apple.com/kb/ht1320
    iPod nano (4th generation) Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/nano4gen/
    Regards,
    Jason H. 

  • My ipod nano 6th gen will only turn on when plugged into a power source.

    My ipod nano 6th gen ONLY turns on when it is plugged into a power source. As soon as I unplug it, it turns off. I also tried to reset it and it did not help. Any suggestions? 

    Howdy mela1223,
    If I understand correctly your iPod will not stay on unless you have the charger plugged in even after resetting it. Normally this would indicate a hardware issue that would need a repair but to cover all the bases before that, the last troubleshooting that can be done for it would be to restore it with iTunes on a computer. 
    Restoring iPod to factory settings - Apple Support
    How to restore iPod
    Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
    Download and install the latest version of iTunes if necessary.
    Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
    After a few moments, your iPod will appear in the Source panel in iTunes.
    Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
    Click Restore.
    If you are using a Mac, you will be asked to enter an administrator’s name and password.
    A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
    Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
    Leave iPod connected to computer to complete restore (typically applies newer iPod models).
    During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage. 
    Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
    After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

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