My ipod shuffle 2nd gen isnt recognized in itunes

my ipod shuffle 2nd gen isnt recognized in itunes
it charges normally when its connected to a power outlet but when i plug it into my mac nothing happens

Hi HossamDorgham,
Thanks for using Apple Support Communities.  This article contains some information on what to do if your iPod isn't recognized by your Mac:
iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/TS1410
Cheers,
- Ari

Similar Messages

  • IPod Shuffle 2nd gen not recognized by iTunes anymore

    I have had this ipod shuffle 2nd gen for almost a year. I am unable to recharge it. iTunes does not see it anymore. What do I do?

    Does it show in Apple System Profiler's USB tree? Have you tried connecting it (through its dock) to another computer?

  • Ipod shuffle 2nd gen only recognized as storage device.

    I have an ipod shuffle 2nd gen and when i connect it to my PC it is only recognized as a storage device. How do i get my computer to recognize it as an ipod?

    Hello KombatAction,
    The article linked below details a number of troubleshooting steps that can help get iTunes to recognize your iPod.
    iPod not appearing in iTunes
    http://support.apple.com/en-us/HT203449
    Sincerely,
    Allen

  • IPod shuffle 2nd gen not recognized in Mac either Finder or iTunes (but is detected and works perfectly fine on Windows)... i tried using iPod Reset Utility, but no luck...

    i've been working on this for the past few days, and still no luck... iPod Shuffle 2nd generation (i know it's old).... not detected in my home MacBook... but works perfectly fine on Windows....
    i tried using iPod Reset Utility, soooo many times... and i only had twice the luck of having it formatted... but even though it is formatted, it still isn't recognized in iTunes or even in Finder.... other than the 2 times of having it formatted using iPod Reset Utility, i had seen all the reuslts, like: Error ressetting the ipod blah blah: iPod has been reset, keep plugged in, until reset is completed blah blah: iPod has been reset, unplug and replug your iPod blah blah... etc, i have seen all the possible effects of iPod Reset Utility, but still no luck getting it recognized in iTunes or Finder....
    and then , i tried connecting it to a windows computer (but i didn't restore it from there, and just ejected it from windows iTunes), after ejecting it from windows, and then connecting it to Mac, it worked miraculuosly.... perfectly synced and able to put music and listen to them... ejected iPod... after a few minutes, i wanted to add some other music, but when i connected it again, Bam!!!! not working again... even after connecting to windows, it didn't work anymore... guess the magic trick has been doomed...
    i badly need help... puhlease...  (^_^)

    Hey, I hear ya and can sympathize. I have the same
    issue. The difference is that my computer can "see"
    my ipod but it refuses to show up in itunes itself;
    therefore, I can't put anything on the ipod (from the
    computer) and vice-versa. Apple support is clueless.
    This is very frustrating to say the least. Itunes
    keeps telling me that my ipod is synced to a
    "different" computer, which isn't true. It's the
    same computer. The difference is that when I first
    got the 'pod and used it with this computer (and
    everything worked fine), I was running XP. I
    installed Vista and after that, all the problems
    started. If I ever get this resolved, believe me,
    I'll post something here.
    I'm guessing that somehow, itunes "sees" what
    computer it's hooked to by "looking" at something in
    the OS. Change the OS and it "thinks" it's seeing a
    "different" computer.
    Try reformatting it.

  • IPod Shuffle 2nd Gen not recognized. I feel like I've tried everything. Help.

    iPod Shuffle 2G is not recognized by my 2013 MacBook Air. It is not viewable anywhere. I am getting the blinking orange light.
    iTunes is up to date & has been reinstalled.
    I have restored the iPod according to the instructions I have seen in similar threads.
    Tried plugging into a USB hub with its own power source.
    Shuffle will charge in USB wall plug & play music.
    I am using the original USB dock that it came with it.
    Thanks for any suggestions.

    If you do
    Apple Menu -> About This Mac -> More Info -> System Report
    to run System Information (or System Profiler), does the "iPod" appear as a connected device under
    Hardware -> USB
    Try doing the above with the shuffle connected directly AND using the power USB hub you mentioned.
    Have you tried connecting something else to that USB port, to confirm it is working properly?  Preferably, it should be something similar, like a USB flash drive or port-powered external drive (data storage devices that get power from the USB port).
    Two other related tests...  Create a new user account in System Preferences Users & Groups pane.  The new user account can be Standard or Admin.  Log out and log in to the new user account (do not use Fast User Switching).  In the new user account, run iTunes and connect the shuffle.
    And the other test.  Start up in Safe Mode
    http://support.apple.com/kb/ht1564
    Connect the shuffle while started up in safe mode, to see if it appears anywhere.  These two test are to see if you have a process running when you start up normally, that interferes with the iPod being recognized.

  • IPod Shuffle 4th-Gen NOT recognized by iTunes

    I have this Shuffle that won't be recognized by iTunes and it has no music in it. When I connect it to my iMac it only shows up as a flash drive with a lonely file called "iPod Control." I tried deleting this file just to see what would happen but it isn't possible. It also says that the file has zero kb.
    I don't think I have to restart my computer or iTunes or anything like that so there must be something else to do. Also I have everything updated. Your help would be really appreciated, thanks.

    Hello eleanor118,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iPod shuffle (4th generation): Not seen in iTunes
    http://support.apple.com/kb/TS3572
    Have a nice day,
    Mario

  • IPod Shuffle 2nd Gen not detected by iTunes 11.3

    I have two Macs both running Mavericks 10.9.4 and iTunes 11.3.
    Neither one can detect my 2nd Gen iPod Shuffle!
    I have tried all the recommended tips published at apple.com and elsewhere.
    I have access to a Win 7 box with iTunes 10.x and it sees the Shuffle just fine.
    Windows iTunes reports 1.0.4 software on the Shuffle.
    In terms of status lights, I get a SINGLE orange flash on the Shuffle when I first plug it in to either Mac...then nothing.
    I have an external charger for the Shuffle so I can confirm that it is fully charged.
    Any suggestions?
    -MJ

    Hi MJ,
    after reading a lot of posts concerning connection problems with the iPod Shuffle 2G I finally found a solution. A lot of people had similar problems because of broken or damaged connection cables, pins etc. but also because sometimes the USB plug didn't sit tight enough.
    That's how I recognized that this was also the case with mine. I was able to move it quite a lot, even plugged-in. So I tried the second USB port that seemed to be a little tighter already. Nevertheless I still got the short amber blinking light when I plugged it in completely.
    What did the trick for me was to pull the USB plug back out a little until a short green light appeared, then I pushed it back inside a little until I got an alternating amber light. At the same time iTunes recognized the iPod. Also the plug sat stable at this point and I didnt move it anymore until I disconnected again. In the beginning a tried this method a couple of times until it actually worked, as the point of the best connection seems to be really small.
    So as it seems in the end it wasn't a software problem but one of a too loose USB plug. Probably buying a new cable could also solve your problem.
    Richard

  • IPod Shuffle 2nd Gen NOT Connecting to iTunes

    I have a 2nd Gen iPod Shuffle that works perfectly fine, it connects to my macbook pro and charges and I can play the music that is on it but it will not connect to itunes. I tried uinstalling/reinstalling itunes, reset my laptop, reset the ipod but nothing is working. When I plug it in nothing pops up in itunes.
    What can I do? Anybody have this problem?
    I am running OSX 10.9.4
    and iTunes 11.3

    iOS: Device not recognized in iTunes for Mac OS X
    - New cable and different USB port. Different conductors/contacts are used for charging and data
    - Try on another computer to help determine if computer or iPod problem

  • Ipod nano 2nd generation isnt recognized by itunes or windows help!!!

    My iPod nano 2nd generation when i plug it in to the computer it charges but it isnt regocnized by itunes or windows as a disk help!

    Have you had a chance to look at these troubleshooting pages? They may be of some help:
    iPod missing in My Computer and in iTunes
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
    If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

  • IPod shuffle 2nd Gen. w/Windows Vista + iTunes

    I just got my iPod shuffle today @ my work, as I tried out when I got it. I transfer some songs to my ipod shuffle, fully charged (orange light to green), and played some songs on ipod shuffle, itself, working fine.
    when I get home, as I want to adding more songs to my ipod shuffle. 1st, it won't show on itunes, this was due to the fact I need a itunes update. 2nd, after the install, ipod shuffle finally showup in itunes. But I can't seems to tranfer songs to my ipod shuffle. I even click Autofill, nothing happen at all.
    Please help
    Dell Inspiron 9300   Other OS   Windows Vista

    Jobie,
    Sounds like you will need to Restore the iPod.
    Here are some articles for reference:
    iTunes and Windows Vista
    http://docs.info.apple.com/article.html?artnum=305042
    Restoring iPod shuffle to factory settings
    http://docs.info.apple.com/article.html?artnum=300701
    If you cannot seem to Restore to Factory Settings within iTunes, use the following to install and use iPod Reset Utility to restore your shuffle:
    About iPod Reset Utility
    http://docs.info.apple.com/article.html?artnum=305204
    And here is something from iPod 101, as a reference, as well...
    http://docs.info.apple.com/article.html?artnum=304708
    Hope this helps,
    Generik
    Dual 2.3 GHz PowerPC G5   Mac OS X (10.4.8)  

  • Ipod Shuffle (2nd Gen) only recognized on computer without iTunes

    Hello,
    I have a 2nd generation shuffle.  Here is my setup.
    One laptop running Windows 7
    One Mackbook Pro running OSX 10.7.5
    Both are running the latest version of iTunes
    When I plug the ipod in to either of those computers, the power light flashes amber three times and then goes out.  Neither computer recognizes the shuffle at all.
    I have a third laptop that doesn't have iTunes on it.  When I connect the shuffle into THAT computer, Windows detects the iPod as normal and charges it.  I am also able to go into the device and see the songs on it.
    I am also able to use the Ipod normally to play music, I just can't add any more music to it or charge it using one of my two main laptops.
    I am using the original docking cable which isn't the problem as it works on the third laptop.
    Any help is appreciated.
    Thank you,
    Scott.

    In the latest iTunes, the sidebar may be hidden.  To show the sidebar, from the menu bar, under Views, select Show Sidebar.
    With the sidebar visible, when you connect the shuffle, does it appear in the sidebar, under DEVICES?

  • IPod Shuffle (2nd gen) not recognized by computer

    I get the following message when attachind my iPod to my computer; USB Device not Recognized...."One of the USB devices attached to this computer has malfunctioned, and windows does not recognize it"
    There is a second USB port on my computer, however I get nothing when attaching to it.
    The iPod works and is recognized by my wife's computer. Clearly, something has gone awry in my computer. Anyone have any input on how to solve??
    E-Machines   Windows XP Pro   time for a new one!

    Have you tried restarting your computer? That fixed my issue with that once.
    Also, have you gone through these iPod troubleshooting steps?
    The Five R's
    -Kylene

  • Ipod Shuffle (2nd gen) not working with iTunes 11.0.4

    I have my shuffle set to Manually Manage songs, and can view and add to the Ipod through 'On this Ipod' but highlighting songs and hitting the delete key is not working to remove songs. The process works for my other Ipods including my Touch and Classic. I don't want to 'restore' my Ipod because some of the content is only stored on a computer that isn't working at the moment, I just want to get rid of some of it to make way for new stuff.

    Actually it turns out I can't even add to it. It claims it's synced to another library (which apparently is true, being as it was last used with my Macbook Pro). Somewhat new question, How do I combine the two libraries, as it's all mine, just on two different computers, one of which doesn't work unless it's in Hard Disk Mode.

  • Ipod Shuffle 2nd gen isn't recognized by my MacBook with new cable.

    I have an Ipod Shuffle 2nd gen, I used to charge it with the original dock that came with it, but my cat ate that and I had to buy a new cable. I'm a newbie to computer stuff so bear with me if the info I provide is insufficient. The cable I bought looks like this:
    http://www.reghardware.com/2009/03/13/ifixitshuffledisassembly/
    But now when I connect it to my MacBook Pro it won't get recognized at all! Does this new sync cable only work with the latest generations of Ipod Shuffle? What gives?

    The Apple store shows that the type of USB cable you bought is only compatible with the 3G and 4G shuffles.
    http://store.apple.com/us/product/MC003ZM/A?fnode=MTY1NDA0OQ&mco=MTA4MjUwNDg
    The 2nd generation shuffle is compatible with the dock style USB cable:
    http://store.apple.com/us/product/MA694G/A?mco=MTY3ODQ5OTY

  • Ipod shuffle (2nd gen.) not recognized by my powerbook (g4)

    My new iPod shuffle (2nd gen.) not recognized by my powerbook (g4). Get error message "The disk you inserted was not readable by this computer". It works just fine with my iMac (g4). If iTunes is open the shuffle is just not recognized. Have tried my shuffle on a friend's PowerBook (Intel based) and it works fine. His new shuffle behaves exactly like mine on my powerbook. All other uses with USB ports appear fine - flash drives etc. I did initialize a new flash drive with 128 bit encryption before the 1st attempt to initialize my new shuffle.
    Help! Thanks

    Does it show in Apple System Profiler's USB tree? Have you tried connecting it (through its dock) to another computer?

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