My ipod shuffle 2nd gen won't charge

I've got a problem with my ipod shuffle 2nd generation.
When I connect with computer to charge, it flashes green twice then goes to orange and flashes quickly and then back to green and orange and then cuts off completely without connecting to itunes.
It then goes on to state in itunes: 'Itunes has detected an ipod in recovery mode. You must restore this ipod before it can be used with itunes'.
I am fearful that restore means that my songs will be erased. Songs that I downloaded a few years ago and are no longer on my computer. Is there anything else that I can do?
Thank you.

by the way I'm using a macbook with osx lion

Similar Messages

HT1510 my iPod shuffle 4th gen won't charge or show up in iTunes

my iPod shuffle 4th gen won't charge or show up in iTunes when i plug it in to the back of the computer and when the off/on switch is halfway it gives me a solid red light on the iPod battery status light for about five seconds does anyone know what to do

If you connect it to the Mac with iTunes NOT running, and run Disk Utility, does it appear in the sidebar as a "disk"? Also, you can run System Profiler or System Information (depending Mac OS X version). It is in Applications/Utilities/, but you can also run it from the About This Mac window. Does the shuffle appear as a device under USB?
The red light when you move the power switch to ON means very low charge in battery. That probably means the battery is not getting charged when connected. In terms of hardware, that could mean a bad USB port on Mac, a bad USB cable, or a bad connection on the shuffle. In any case, power is not getting to the battery. It might be a bad battery, but if that was the only problem, I think the shuffle would still appear in iTunes when connected. That's why asked if it appeared in Disk Utility or System Profiler/Information; if it does, the connection is working (even though iTunes does not see it for some reason).
You can make sure the USB port is working by using something else that is similar (like a USB flash drive) on the same port. If you happen to have another USB cable, you also try to rule out a bad cable.

My Ipod Shuffle 2nd gen won't update!

I'm having trouble with my Ipod shuffle 2nd gen. Every time I try to update it, it won't update. And when I try to charge it, it will only charge when I'm not using Itunes. I really need my shuffle right now this month because I'm going on important trips and I don't mind listening to the same songs I already have on it but I really would like to have this problem fixed. I barerly got my shuffle 2 months ago, is there anyways I can return it for another one?! Please help!
Windows XP Windows XP

How do you know if won't charge with itunes open? The USB port should be charging unless the PC is off, regardless of what software is running. But if that is the case, eject the ipod and close itunes.
You don't state whether you get any error messages. Does in give you a message the its syncing then finish and no songs transferred? Have you checked your settings on what library (music) it is being filled from?

Ipod Shuffle 2nd Gen won't turn on

Hey,
Just recently found my mom's unused Ipod Shuffle 2nd Gen, sealed, not opened and still in the box. So i wanted to check it out see if it works, it connected to the computer just fine, put all the music on, charged fully and the green light was on while it was connected to the computer, the problem is as soon as i unplugged the ipod from the computer it wont respond the the on and off switch, its suppose to give out a green light when its on right? i dont see any.
Can anyone tell me what the problem is here?
Thanks

Lithium-ion batteries, if left in a completely discharged state for an extended period, can become unable to hold a charge. That 2nd gen shuffle has been sitting in its unopened box for about five or six years. If that's the case here, it operates fine while getting power from the USB port, and appears to charge, but it is unable to hold that charge when disconnected from power. Therefore, nothing happens when you move the power switch. Here is a document from Apple about batteries
http://www.apple.com/batteries/ipods.html
(see Long Term Storage section)
You can try doing a Restore on the shuffle in iTunes, in case the problem is related to software. The Restore button is on the shuffle's Settings screen, when it is selected in iTunes.

Ipod shuffle 2nd gen won't play with headphones

need help fixing my lil girl's ipod shuffle 2nd gen.
seems to charge just fine. i can see the acct on the itunes page. green light there after charging on dock.
after removed from dock & plug in headphones....no light, no music
i have reset, restored & downloaded updates....nothing is getting this ipod to turn on - off the dock.
help?!? thank u.

frankly speaking....no one got ur question..
anyways u can have ur ipod checked in any store.. try there first

Ipod shuffle 2nd gen does not charge on new 5W USB power adapter

Hi,
my perfectly functional ipod shuffle 2nd gen with original dock will not charge with the new Continental Europe 5W USB power adapter, even though the specs of the power adapter include the 2nd generation shuffle. Shuffle will blink orange three times, longer than normal blinking, and then do nothing. probably nothing I can do about it, but worth a note. The US model of the new 5W adapter does not include the 2nd gen shuffle, so maybe it is an error on the apple specs page.
Maybe the 2nd gen needs more than 5W to charge?

indeed, it needs the bigger 12 Watt Adapter and the apple site is wrong.

Ipod shuffle 2nd gen. won't start

My son has a ipod shuffle 2nd gen. and it won't play. When we plug it into the computer the orange light comes on and just stays on and the computer won't even show it as being plugged in. So when we even unplug it and try to play it,the ipod doesn't even do anything at all. Can someone please help us out on our problem? Thanks.......

My son has a ipod shuffle 2nd gen. and it won't play. When we plug it into the computer the orange light comes on and just stays on and the computer won't even show it as being plugged in. So when we even unplug it and try to play it,the ipod doesn't even do anything at all. Can someone please help us out on our problem? Thanks.......

Error 1429: IPOD Shuffle 2nd Gen won't sync or restore after itune9 install

all,
After installing itunes version 9 I plugged my shuffle 2nd gen into the port but it froze when I tried to sync, the shuffle had previously been working fine with itunes 8. I disconnected and reconnected and itunes promted a restore. This could not be complete and an error 1429 message was returned.
After completting all the trouble shooting steps on the apple website the problem was still not fixed, and becasue I am using vista the iPod Shuffle reset utility wouldn't install.
I have been reading of similar problems, so anybody who has a solution or news from the ellusive apple tech support it would be great to hear from you.
regards
Rich

Thanks for the response. Yeah, all on that page and the linked pages. Very time consuming but it was working fine before loading itunes 9 so, it would be a waste just to bin the shuffle. Cheers
Rich

IPod Shuffle 2nd Gen Won't Connect to Mac

I have recently re-vitalized an iPod shuffle thought dead due to being thru a wash-cycle in our washing machine. I was able to plug it up to our mac and let it charge up, but it won't show up on iTunes (of which, we have one of the newest editions).
I tried "reseting" it and then plugging it back in. I tried turning it on while being plugged in (and off too). I also tried plugging it up to my windows machine, and it installed the driver and I could clearly browse the device and view the songs on it.
So it clearly works and plays songs when I plug some earphones into it, but for some silly reason it won't load on iTunes 11.0.2 (on our iMac running OSX 10.6.8). Can anyone offer some assistance? Thank you!

If you have other Apple devices, connect ONLY the shuffle, with iTunes running.
If it's the only Apple device connected, and the shuffle is really not being recognized by iTunes, the heading DEVICES should not be in the iTunes sidebar at all (since iTunes sees no devices connected). If you DO see DEVICES in the sidebar (with nothing listed below), the list of devices may be hidden. When you move your mouse pointer over DEVICES in the sidebar, you should see a Show or Hide "toggle" to the right. If that says Show, click it to show the list of devices.
If that does not help, since your shuffle is 2nd gen and you use a Mac, you can try running the iPod Reset Utility
http://support.apple.com/kb/HT1238

Ipod shuffle 2nd gen won't work, light flashing green and orange

My 2nd gen ipod shuffle won't work and the light is flashing green and orange. Or green, orange, orange, orange. I've Reset, Restarted, Restored and Re-installed, so before I chuck it out I wondered if there were any other suggestions to get it working? Thanks,

Sounds like it's still under warranty (one year). Take it back for replacement.

New ipod shuffle 4th gen won't charge or turn on or show up in itunes

Received a 4th gen ipod shuffle as a gift, plugged it in straight away synced a song on to it, listened to it. Left the ipod alone for a day, came back to it and it won't turn on, charge, or show up in itunes?
Tried resetting it, did nothing. Tried to get it to be replaced but apparently servicing and replacement isn't available in my area? ( yeah, what?)
What do i do?

If you connect it to the Mac with iTunes NOT running, and run Disk Utility, does it appear in the sidebar as a "disk"? Also, you can run System Profiler or System Information (depending Mac OS X version). It is in Applications/Utilities/, but you can also run it from the About This Mac window. Does the shuffle appear as a device under USB?
The red light when you move the power switch to ON means very low charge in battery. That probably means the battery is not getting charged when connected. In terms of hardware, that could mean a bad USB port on Mac, a bad USB cable, or a bad connection on the shuffle. In any case, power is not getting to the battery. It might be a bad battery, but if that was the only problem, I think the shuffle would still appear in iTunes when connected. That's why asked if it appeared in Disk Utility or System Profiler/Information; if it does, the connection is working (even though iTunes does not see it for some reason).
You can make sure the USB port is working by using something else that is similar (like a USB flash drive) on the same port. If you happen to have another USB cable, you also try to rule out a bad cable.

Ipod shuffle (4th gen) won't charge?

I didn't use my shuffle for about three months and now it won't charge. I've tried charging it with my 13" macbook pro using a genuine apple cable that I know works

Double check the connection to the headphones jack, to make sure the plug is fully inserted into the headphones jack as seen in this document
http://support.apple.com/kb/TS3572
Other than that, since the light does not come on at all, there is no power going to the shuffle. The possible causes are (1) problem with USB port not working or not providing sufficient power, (2) faulty USB cable, or (3) problem on the shuffle, such as a bad headphones jack or logic board.
For (1), try it connected to a direct USB port on the computer (not a hub) with other USB devices disconnected. If it does not work that way, connect something else to the same port to confirm it is working, preferably something similar like a USB flash drive or bus-powered external drive.
For (2), you said you know the USB cable works, but the only way to confirm it works is to use it to connect another shuffle, or to get another cable to try with your shuffle. If you have an Apple Store nearby, you can make a reservation at the Genius Bar, and have the Apple tech give it a try with their cable.
If you have ruled out (1) and (2), it is more likely to be (3).

IPod shuffle first gen won't charge or sync with iTunes

When I connect my shuffle to the mac, iTunes won't recognize my it anymore. No light even comes on to show that it was charging, as if it wasn't connected. I decided to charge it to an outlet, but still, there was abolutely no light on the iPod. I know it never got wet, and I can still listen to music, but the back cover (that protects the battery, circuit board, etc.) came off when I dropped it recently. Is there anything I can do to fix it?

A 1st gen shuffle does not have a "back cover." Are you referring to the flat piece that moves as the shuffle's power switch? If so, you should be able snap it back on. It may have been damaged internally by the impact of being dropped, but it should not be damaged only because that piece came off.
A 1st gen shuffle is getting pretty old at this point. The most common failure point is the built-in full USB plug on that model. It wears out over time, from being plugged and unplugged. At some point, it can lose its ability to connect for power and data. If the problem occurred at the same time as being dropped, that could have damaged an internal connection between the USB plug and the logic board.
It could also be a problem on the logic board. The battery also wears out, but I don't think that's the cause in this case, because you should still get some kind of light when you connect it, if it was only a worn out battery.
It's probably not worth the cost of repair, if you have a shop do it. Plus, even if you find a shop that will do it, the repair parts they would use at this point would likely be salvaged from other used shuffles (that are broken for some other reason). You can get a brand new shuffle with one-year warranty, more storage, new headphones, and new features for $50.
If are good at such things, this web site as DIY repair guides
http://www.ifixit.com/Device/iPod_Shuffle

IPod shuffle 2nd Gen. won't work....no lights

I can't get my shuffle to work at all. It worked fine the first month. Now, nothing. Can't even reset. Nothing recognizes it (computer or iTunes). No lights blink and no lights come on when plugged in. PLEASE HELP

Sounds like it's still under warranty (one year). Take it back for replacement.

IPod Shuffle 2nd gen and Mac problem/troubleshooting guide

Ok, warning this is going to be a little long...
The problem: Brand spanking new out of the box ipod shuffle 2nd gen won't play songs after ipod assistant setup. Flashing green/orange lights. Also will not update or restore (greyed out). Shows up as formatted for Windows. Software and Serial show up as "n/a".
System specs: Powerbook G4 17inch 1ghz, 1gb RAM, 10.4.9 running iTunes 7.1.1
Attempted solutions that have NOT worked:
1) mac retail store visit to genius bar. it restored on mactel machine. worked and played songs. unfortunately resyncing to my library caused ipod to return to problems above immediately.
2) another mac retail store visit to genius bar, this time with laptop to show them the problem. they told me it was my machine not the shuffle. i explained i am a mac sys admin and that is ridiculous...my machine though a few years old is completely up to date. we then deleted all receipts out of the Library dealing with iTunes and reinstalled iTunes via software update. same problem immediately after the setup assistant. no software version and no choice to update or restore ipod. downloaded the ipod reset utility for mac for 2nd gen shuffle and error message shows "the selected ipod is not supported by this utility". also shuffle icon shows up as generic white ipod. mac genius stumped so they swap out my brand new shuffle for another brand new shuffle.
3) 2nd shuffle in a week and same problems occur. will not update in iTunes. will not restore in iTunes. will not restore in ipod reset utility. icon shows generic white ipod. i can copy music to it but it will not play, lights flash green and orange.
4) tried to use disk utility to reformat. erase using MS-DOS, but it says FAT16 instead of FAT32. same problems as above.
*weird that I can't reformat to FAT32 when selecting the MS-DOS format. I only see FAT16 as a choice. Disk utility should do FAT32 but I can't seem to get it to work on shuffle and i don't have a spare hard drive to test it on. Anyone have any experience reformatting ipods via Disk Utility to windows format? Please share...
At this point I have access to a mactel book and will attempt to fix it on the newer machine. I will be very upset if it works because there is nothing saying that you need new hardware to use the new shuffle. i also get the usb 1.1 error message but again there is nothing saying you need usb 2.0 for shuffle use.
if anyone has tried anything different with good results please respond! from my experience this seems to be an issue specifically between older mac ppc machines and the new windows drivers installed on the shuffle. i use windows drives all the time with my mac and there are no problems. however a brand new ipod shuffle 2nd gen out of the box does not seem to like my older machine...even after two reinstalls of itunes! even the reset utility is not working as described....
any help with this is much appreciated!!!
Powerbook G4, 1ghz, 1gb RAM, usb 1.1, 17inch Mac OS X (10.4.9)

Ok here it is, my final post on thoughts on this issue...
Unfortunately, my guess was correct, there does seem to be a hardware issue related to iTunes 7.1.1 and whether it is on a mactel machine or an older ppc machine.
I can confirm this because the ipod settings screen on my older PPC powerbook is TOTALLY different than the screen I saw on the newer mactel macbooks, even though the software version says its EXACTLY THE SAME! (iTunes 7.1.1)
On a mactel macbook, I see the ipod shuffle settings such as "Autofill" etc with the correct icon and software version and serial number.
On my PPC powerbook, I see a generic white ipod icon (even though the finder shows the correct icon of my 2nd gen shuffle) and the settings tab for the ipod is completely different....the update and restore continued to be grayed out, there is no software version or serial number available as well. This is probably why I am not able to register my ipod shuffle from my machine.
I did not erase and resync the ipod shuffle to my PPC machine to see if that would allow it to continue working. So far so good. After unmounting, it still plays songs. However, I checked the "manage songs manually" option and added just one more song to the shuffle. I tried to then play that song but it would not play even though it was copied onto the shuffle...I could play it from the ipod via iTunes but not when I was just listening to the shuffle. I confirmed this with the application "PodWorks", the song I copied from my library does NOT show up in the list of songs on my ipod shuffle...however it DOES show up and play in iTunes.
So I feel pretty stuck right now...
I can have a working ipod shuffle but NOT from my ipod library. It seems I can only listen to songs off my friends newer machines because for whatever reason, the ipod shuffle DOES NOT WORK with a PPC Powerbook 17inch, 1ghz, 1gb RAM, 10.4.9 running the current latest version of iTunes 7.1.1.
***** to be me. Anyone else come to same conclusion?
If this is real then other users with older macs should not waste their money on the 2nd generation ipod shuffle. Please respond if you have any suggestions or thoughts on this matter.
Mac OS X (10.4.9)

My ipod shuffle 2nd gen won't charge

Similar Messages

Maybe you are looking for