My ipod touch 4g is not being recognised on my new toshiba laptop. The ipod touch starts charging then stops. This keeps continuing. Please help.

my ipod touch 4g is not being recognised on my new toshiba laptop or itunes. Its not being shown on my computer and its not shown as 'unspecified' in the 'devices window'. The ipod touch starts charging then stops this keeps continuing like a ongoing circle. Please help.
I have tried on my family members laptop and its seems to be picking up. So the ipod or the usb wire is not the issue.
I have tried everything from reinstalling itunes and updating windows.
I have tried the diagnostics test and its still says the ipod cannot be found.

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or              
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

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