My iPod Touch 4G says my social security code is invaild but it's NOT. How Can I fix this problem?
I keep on trying and it says my social security code is INVAILD. It wont let me download any apps or update them. If this has happened to you and you found a solution to this PLEASE I BEG OF YOU TO HELP ME!!!
IM HAVING THE SAME PROBLEM!
HERE IS WHAT APPLE SUPPORT WROTE ME!
Dear Raheem,
Welcome to iTunes Store Customer Support. My name is Jeyaraj and I am glad to assist you today.
I understand that you are unable to download the app and received a error message saying "Theres a Billing Problem with a Previous Purchase". I know how eager you are to get this taken care of and I will do my best to resolve this for you.
Raheem, sorry for the inconvenience caused and I would like to inform you that there is a billing issue with one of your iTunes Store orders and you are unable to resume purchasing with your iTunes Store account. Unfortunately, the iTunes Store has been unable to verify an authorization from your_financial_institution and has not received payment for order (my order number was here). As soon as this order is paid for, you'll be able to resume purchasing with your iTunes Store account.
Not being able to verify an authorization is a sign that something needs to be addressed by the issuer of the card. You will need to contact your financial institution to determine the specific cause of the card being rejected.
When contacting your financial institution, ask to speak with the fraud/security department. The representative will need to thoroughly review your account until they locate and resolve what is causing the issue. If there are holds on your account, those will need to be removed. Please note that your financial institution can also choose to bypass the authorization process.
Once your financial institution has resolved the issue, you should be able to pay for the order (my order number was here) and resume purchasing. If you are not able to resolve the authorization issue with your financial institution, I recommend trying to add a new credit card or redeeming enough store credit to pay the balance in full.
I hope this information has been helpful. If you have difficulty paying the balance, please let me know. I will be happy to assist you further.
Have a nice day!
Sincerely,
Jeyaraj
I HOPE THIS CAN HELP YOU!
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