My ipod touch 4th gen froze! blank white screen and doesn't respond when turned off, or connected to my laptop

my ipod touch 4th gen froze! only blank white screen and doesn't respond when turned off or connected to my laptop!

First, try a system reset.  It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

Similar Messages

  • Ipod touch 4th gen needed a new screen and sleep/wake switch.  So, I replace them.  I was able to get to settings and do "erase all content and settings".  I am not able to totally shut this device off as it keeps restarting after a few seconds.

    Ipod touch 4th gen needed a new screen and sleep/wake switch.  So, I replace them.  I was able to get to settings and do "erase all content and settings".  I am not able to totally shut this device off as it keeps restarting after a few seconds.  I have used itunes to restore and also recover.  Device will actually shut off and stay shut off if I leave it connected to the computer.  The moment I unplug (3 seconds) the apple logo appears, it boots, unlock screen appears, I can unlock and operate normally, unplugged or not.  Just cant get it to completely shut down unplugged.  Any thoughts?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
      - If still not successful that usually indicates a hardware problem. Maybe you installed a bad component or damaged something during the repair/replacement.
    Apple will not help since you worked on the iPod yourself.

  • What should i do if my ipod touch 4 gen. has a white screen and it goes away rarely. Should i return it and get a new one

    What should i do if my ipod touch 4 gen. has a white screen and it goes away rarely. Should i return it and get a new one?

    If the problem persits after restoring the iPod to factory defaults/new iPod then you likely have a hardware problem.  In that case an appointment at the Genius Bar of an apple store or returing it to Apple is in order.

  • My iPod touch 4th gen has the white screen of death and won't connect to iTunes to restore.

    I was updating from iOS 6 beta 1 to beta 2 when my ipod froze up and started showing the white screen of death. I've tried the trick where you hold the power and home button for ten seconds and tried to put it in DFU mode to restore. None of these tricks work and my screen is still white. Also I plug it into my Windows Vista computer with iTunes 10.6.3 but it wont show up. I really need help. I don't have warranty or money to buy a new one. My grandmother will heartbroken if $200 goes down the drain.

    Im not developer and I have ios 6 click this link http://www.youtube.com/watch?v=kHvf6Wty0nk&feature=plcp but anyway try putting it into dfu

  • IPod touch 3rd gen stuck on white screen and not recognized in iTunes

    So basically I dropped my iTouch in water, removed it and left in a bag of rice for 2 weeks and now the screen is a gray/white colorway and won't show up in iTunes. I've tried doing a hard reset but I can't see if that even works or has done anything. Does anybody have any ideas or solutions for me!?

    Apple doesn't repair it.  If there is no sign of abuse, they replace it with a refurbished unit.  The fixed-price for non-warranty replacements can be found here.

  • My ipod screen just turned blank white randomly and now it won't turn off/reset or connect to the computer... need help

    my screen just turned blank white randomly and now it won't turn off/reset or connect to a computer or really do anything... need help.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar
    Some other users have had the same problem

  • I updated my ipod touch 5th gen to iOS 8.2 and left it but when i got back it was in recovery mode with a red iTunes logo and i plugged it into my computer to reset my ipod and it wouldn't do it what do i do?

    I updated my ipod touch 5th gen to iOS 8.2 and left it but when I got back it was in recovery mode with a red iTunes logo and I plugged it into my computer to reset my ipod and it wouldn't do it what do I do?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My iPod touch is alternating between a white screen and the Apple startup logo. I can't seem to bring it out of that sequence.

    My iPod touch is alternating between a white screen and the apple startup logo. Is it done for?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod touch is stuck on a white screen and i did everything hold the home botton and sleep botton togher, but it wont respnd it is just stuck on the white flash scree HELP PLEASE!

    My ipod touch is stuck on a white screen and i did everything hold the home botton and sleep botton togher, but it wont respnd it is just stuck on the white flash scree HELP PLEASE!

    - Let the battery fully drain. The charge for an hour and see what happens,  Try resetting too:
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Connct to computer and restore if it shows in iTunes.
    - You can try placing the iPod in recovery mode and then trying to restore. See:
    iPhone and iPod touch: Unable to update or restore
    - Also see:
    iPod touch: Hardware troubleshooting
    Frequenly the white scree is due to a hardware problem.

  • HT201272 my ipod touch 4th gen doesnt show purchase history in the app store when i go to downloads help please as my in app purchase is not coming up in ap yet shows up on apple store on my pc as purchased. bit miffed by this someone pls help.  :(

    i recently purchased an in app purchase which is showing up on my itunes account as a purchased but has not shown up on my ipod touch 4th gen. (think it was due to losing my wifi connection during download).
    i went into problem solving on the itunes store to rectify the issue to discover that i needed to go via my app store on my ipod to purchase history, which on the ipod touch 4th gen is supposidly at the bottom of downloads... after trying this i discovered that i have no option to go into purchases as this does not exist on my downloads options nor does it exist anywhere on my ipod version of the app store?? can someone please help?? im miffed.  :s

    Thanks King_Penguin for taking time to read and reply. 
    I just purchased this movie on Thursday, May 15, so just a few days ago.  I have never had any trouble whatsoever since I have been in Vietnam.  I have downloaded several movies and even music and they have all synced to my respected Apple products except for this purchase. 
    Sorry, I don't quite understand what you mean by studios and different versions.  Could you please explain? 
    I checked my purchased list in my purchase history under my account and there are no hidden items. 

  • My iPod Touch 4th gen will no longer charge and be recognized by the pc.

    My Ipod touch 4th gen iOS 4.1 was bought about 3 months ago wouldn't charge anymore and be recognized by my pc. In addition, a screen will the apple logo pops out and hangs up... what should i do???

    Try pressing and holding the on/off and home buttons simultaneously for about 15 seconds or so. Hopefully you will see the Apple logo and it will restart. If not follow this link: http://www.apple.com/support/ipodtouch/assistant/itunes/

  • Brought a second hand ipod touch 4th gen, tried to restore it and the battery died now it will not charge or switch on

    Hello everyone I brought a second hand ipod touch 4th gen and it all worked fab except it wouldn't let me put any new apps on it so my friend suggested I restore it which I did but while it was restoring the battery died. Now it doesn't seem to be charging and I have left it for ages through the laptop and tried it through a geniune apple plug in charger but its not working. When you plug in the cable to the laptop or plug the little grey apple comes up on the screen but only stays on for about 5 maybe 6 seconds. Does anyone have any suggestions? I have tried all the trouble shooting suggestions on apple but none of its worked, Shall we just bin it and learn from our mistakes.
    Thank you to anyone who can help

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    also
    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar 

  • My iPod touch only has a bright whit screen restrain doesn't fix it

    My ipod touch only has a bright white screen .Restoring doesnt fix it

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • NOTHING i do to this Ipod touch is making the BLANK WHITE SCREEN go away......

    Please help! I now hook my ipod touch up to my P.C, and it is NOT RECOGNISING my ipod!! Heres the problem AGAIN, let me make myself a little more clear on WHAT a stupid thing i did earlier..... I receieved a message (ON MY IPOD)  saying a new version of I.O.S 6 is available, so it says I needed at least 50% charged, OR had to be plugged in, so I PLUGGED in, and hit the button to update to newest version, then did what I had to do, came BACK to the iPod at 30 min later, and the bar seemed to not be moving, and i had to go to work, so i FORCED A SHUT DOWN by holding the home and the top button together, as i normally would to shut the thing down if something was jammed or whatever....so I did that, and it came back on BY ITSELF with the apple sign, then 5minutes later, the blank screen came up, and NOW every single time I TRY shutting it down, it WON'T STAY OFF, it comes right back on to the apple sign, then back to blank screen every time, can't get it to stay off! And now when I hook to my PC, it's not recognizing the iPod, I don't know how to recover it, cuz the iPod WON'T STAY OFF for me to do it!! And another thing, i let the ipod die completely, then plugged it in to charge, then it came back on as usual by itself, and still done the same thing!! All because i stopped an update in the middle of it updating!! It seems as if i wiped it completely out! But theres gotta be a way to restore??? need to speak with someone on the phone, cuz I don't have the money to spend right now on an apple support person!

    Please please READ what I have written before u respond,PLEASE!!because I MANUALLY STOPPED THE UPDATE TO IOS 6 WHILE IT WAS IN THE MIDDLE OF UPDATING (by forcing shutdown in the middle of it all..) and when it turned back on it went right to the white blank screen and has been that way EVER SINCE!! i cannot put in recovery mode, cuz every single time I SHUT my ipod down (by holding the power, and home button at the same time till it shuts down...) it DOES NOT show me the slide bar to power off, and it immediately shuts down (goes black..) then immediately STARTS BACK UP BY ITSELF and shows the APPLE LOGO for about 5 minutes, then goes RIGHT BACK TO THE WHITE, BLANK SCREEN!!!! It will NOT STAY OFF, it WILL NOT SHOW ME THE SLIDE BAR TO POWER OFF MANUALLY, and when I force shutdown, it immediately comes BACK ON BY ITSELF!! And then nothing but white screen! My PC COMPUTER will NOT recognize the iPod as being plugged into USB on my computer for me to RECOVER this IPod, so I do not know what else to do???  I have updated to the latest version of iTunes, and STILL NOTHING!!! This is my kids iPod that I screwed up here, and I am very upset! It's a 4th gen, 32gb iPod touch that is NOT CHEAP at all, and I am freaking out man!!! What do I do?

  • HT201263 iPod touch 4th gen stuck on apple screen after trying to update ios 6

    iPod 4th gen stuck on apple screen after I tried updating to IOS 6. It won't turn off or reset even after updating iTunes to latest version. My iPod doesn't show up when I connect to iTunes. HELP PLEASE!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

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