My ipod touch 4th gen will not turn on, i have held the power and home buttons, i have plugged my ipod into itunes and tried again, yet nothing happens, what should i do?

My ipod touch 4th gen will not turn on, i have held the power and home buttons, i have plugged my ipod into itunes and tried again, yet nothing happens, what should i do?

Try:                           
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer                            
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar                                     

Similar Messages

  • IPod Touch 4th Gen. will not turn on!

    My iPod touch 4th Generation will not turn on. I've only had it since September and have barely used it. I plug it into my computer and it doesn't charge, it doesn't turn on even with a low battery symbol... my computer doesn't even recognize it as being plugged in. When I plug a 3rd generation in, it charges and is recognized by my computer, so I am almost 100% sure it's not a problem with my computer.
    I've tried holding down both the home key and the power key at the same time and nothing happens...
    Help please!

    Welcome to the discussions,
    does it charge using the adapter? If yes, charge it for at least 10min, then connect in recovery mode, shown here: http://support.apple.com/kb/HT1808

  • Ive tried multiple times on my computer and my internet is fast and perfect but my ipod touch 4th gen will not get past "backing up ipod" it sits there of course itunes 10.5 any solutions ive heard lots of people are having this problem across the board

    My ipod touch 4th gen will not update to IOS5 i believe the problem is itunes10.5
    ive been trying to update since friday my internet is perfect [speedtest.net] itunes just wont get past [backing up ipod[ i hope they fix this soon and i just wanted to see if anybody else was also having this problem because i want the new features coming with ios but its just not working and it took all night just to get roughly to about 20% completion of backing up ipod then when i got home it said "could not restore ipod its still on firmware 4.3.3 so i dont know why it said could not restore i did click "update" but anyway im having this problem and wondering if anyone else is {i think everybodys having problems itunes10.5 right now

    I am having the same problem (lost in back-up purgatory) on both my iPhone 4 and my iPad2.  I am running Windows XP.
    I have tried everything I've seen suggested on various support communities, with no success.
    I have gotten used to having to find a windows workaround everytime Apple updates iTunes, and this time it is especially frustrating.  
    I don't have any solutions, and I am responding to all of these types of messages in hopes of finding something that will work for me.
    One person was able to work through it by deleting all of the previous iTunes backup files.  I'm trying that now.  4 hours into it, and it does not seem to be working......

  • Help!!!!!! my iPod touch nd gen will not turn on at all even after charging it for 2 days straight what's wrong???

    Help!!!!!! my iPod touch nd gen will not turn on at all even after charging it for 2 days straight what's wrong???

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod touch 4th gen. will not allow me to adjust volume with my speaker, but will with headphones. How do i fix this?

    My ipod touch 4th gen. will not allow me to adjust volume with my speaker, but will with headphones. How do i fix this?

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
    Try the following to rule out a software problem
    - Reset the iOS device. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack or other hardware problem
    Apple Retail Store - Genius Bar

  • My IPOD touch 4th gen will only sync my gmail contacts from the computer to the device.  If I create a contact on the ipod it does not sync to the computer

    My ipod touch 4th gen will only sync my gmail contacts created on the computer.  It does not sync the contacts if they are created on the ipod.  HELP!

    I'm having the same problem with my girl's ipod 4th generation's. I have restored them 4 times now. It works fine after the restore but the very next time it will no longer sync and I have to do the restore again. It's becoming very frustrating.

  • After Updating to IOS 5, My Ipod Touch 4th Gen will not Sync!!

    I updated my Ipod Touch 4th Gen to the ne IOS yesterday, and as soon as I did, I ran into a BIG problem. It will not Sync up with my Apple content on my Itunes what-so ever. I cannot even install any of my Apps, download my music, nothing! I do not even know what to do at this point!

    Contact a lawyer if you want to sue.
    Otherwise try:
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • IPod touch 4th gen will not connect to anything after update. Please help.

    Ok, so I haven't updated my 4th gen ipod touch since I bought it, which was well over a year ago. Just recently, apps have started to force me to update to the newest iOS and many updates require it too, so I finally decided to update and get it over with. Well, I synced everything from my ipod and then updated. Well, to my horror after I came back I found out that even though I had CLEARLY synced my apps. They were gone on BOTH my ipod and my computer.
    Not to say I was really ticked off or anything, but I had almost 15 GB or so of just apps on my 32 GB itouch. I read somewhere that I can go back and reinstall all my apps but that would be a PAIN. Turns out there aren't many others ways to go about doing it so I was left with little choice. Well, once again, I ran into the problem that absolutely nothing would connect on my ipod touch.
    So, I have two problems actually:
    1. Is there anyway besides reinstalling apps for me to get back all the apps I had prior to updating my ipod? And in the future, how can I prevent itunes from deleting my apps when I clearly have them synced before updating?
    2. Why won't my ipod touch connect to anything wifi related? When I open the app store it just simply loads. And it will continue loading forever; I had it "loading" for about an hour until I decided to come here. Same goes with iCloud, facetime, Safari - just anything that has to do with connecting to my wifi.
    Things I've done: I've restarted my ipod once already, I've reset my router as well, and I've also tried to disconnect from my router then reconnect. None of them have worked so far. Any help would be appreciated.

    - If synced media like apps and music are not in the iTunes library on the computer one which you update they will not be on the iPod after the update since the backup that iTunes makes does not include synced media..
    This is discussed in
    iOS 4: Updating your device to iOS 5 or later
    - For the wifi problem
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • My Ipod touch 3rd Gen. will not turn on

    I have a 3rd gen ipod touch. I have tried charging it but it will not turn on or do anything. I have tried hooking it to my laptop but it will not show up as being connected. Any ideas?

    Start with the suggestions here. Make sure you are using a known working cable.
    http://support.apple.com/kb/TS3281
    B-rock

  • Ipod touch 5th gen will not turn on- home button stopped working months ago

    Hi,
    So I have a ipod touch 5th gen and it suddenly turned off and will not turn on.
    Okay, I just want to say first I know the answer would be to hold the top button and the home button at the same time until it turns on.
    The thing is, my centre home button stopped workings months ago so I was using the assistive touch.
    What happened:
    I was using my ipod and the battery was almost full. When I tried to use it 10 minutes later it was turned off and I can't turn it on. I tried plugging it on my computer and it will not recognize it.I also tried holding only the power button on top for a while but nothing happened.
    Any ideas?

    Try:                                               
    - iOS: Not responding or does not turn on           
    Ignore the reset and when it says place the iPod in recovery mode
    Place the iPod in recovery mode using one of these programs:
    For PC      
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    or
    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                          
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:       
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Ipod touch 2nd gen will not turn on or restore

    hey guys, so i have a Ipod touch 32gb 2nd gen. It suddenly just stopped working it turned off so I thought I just needed to charge it. But after leaving it to charge for a few hours i tried turning it on but nothing happened. When I connect it to my computer and hold the lock and home button itunes prompts me to restore it but when I try to restore all i get is a white screen on the ipod and a error 21 on itunes. I have tried many methods to remove that error 21 but nothing has worked. So now I have a non responsive ipod that will not turn on or restore help please!!!
    Any help will be welcomed and thanked!!!
    Thanks in advance!!

    Hi Msbtrixie,
    This sounds like what you've been experiencing.
    And here's the link to the troubleshooting article http://support.apple.com/kb/TS3125
    Hope this helps.

  • Ipod touch 3rd gen will not turn on

    Hi
    Updated my Ipod touch 3rd generation and now it will not turn on. I have restored it in itunes and updated it with the latest software but still nothing.
    The Ipod however is seen within Itunes.
    Any help would be greatly received.
    Regards
    goose

    - Try here:
    iOS: Not responding or does not turn on
    - When you restore does the appear that the iPod successfully goes through all the stages of restore?
    If yes, try placing the iPod in Recovery mode and then restore.
    Next try DFU Mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Then try a different computer
    - Last, make an appointment at the Genius Bar of an Apple store.

  • Please Help!!! My iPod Touch 5th gen will not turn on!!! If anyone can help, please do so!!!

    I connected an iPod shuffle charger to the earphone slot of my iPod touch 5th generation and now it will not turn on at all!!! Can anyone please help me with this problem?

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
    ChrisAllen109 wrote:
    I connected an iPod shuffle charger to the earphone slot of my iPod touch 5th generation and now it will not turn on ...
    But it looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required...
    Be sure to make an appointment first...

  • IPod Touch (4th gen) will not sync music after the latest iTunes update

    I'm using iTunes on a PC with Windows 7 and after the latest update (iTunes 11.2.2), it will not sync with my iPod touch 4 (also updated to the latest possible version - iOS 6.1.6).
    Before the update there was no problem with the sync. And this iPod has always been synced only with this computer, and this iTunes library.
    After the iTunes update, several songs on my iPod were greyed out and unplayable (the library plays fine in iTunes).
    Now, when I try to sync, iTunes goes through all the steps, saying it finished syncing, without any error message but there is no actual change on the iPod.
    I've tried deleting all the music on the iPod, to resync the entire music library anew.
    Again, iTunes went through all the steps, finished "syncing" and nothing - and, of course, all the music on my iPod is now missing.
    When I check the "On this iPod" option in iTunes, the entire song list shows up there but appears greyed out and unplayable.
    On the actual iPod device, there is absolutely nothing in the Music app - no songs, no playlists.
    The iPod always shows "no data" in the Music app.
    Sometimes iTunes shows that I have 18GB of music on the device, sometimes it shows 0GB ...at one point it showed "no space available". But it has plenty of space - 23.5 GB of available space out of 32GB.
    To fix this I've tried the following:
    - automatic sync, manual sync, manually adding/deleting songs on the iPod, autofilling and replacing songs;
    - resetting my iPod by holding the (on/off and home buttons) and resetting through the "reset all settings" option on my iPod;
    - reset and restore from backup;
    - uninstalled and re-installed iTunes on my PC.
    - I've run the diagnostics tool in iTunes - all tests passed;
    ...plus various other suggested solutions I have found in the similar topics around here.
    (I've checked and there are no restrictions to the songs, the computer is authorized, etc.)
    Absolutely nothing works and it is very frustrating, as I usually only use the iPod for the music.
    Please help.
    Violet

    Hello, VvioletT. 
    Thank you for visiting Apple Support Communities.
    I see you are experiencing issues syncing your iOS device.  Here are a couple articles that I would recommend going through when experiencing this issue.
    iOS: Troubleshooting USB-related alerts when syncing
    http://support.apple.com/kb/TS5254
    Resolve issues between iTunes and security software
    http://support.apple.com/kb/ts3125
    Cheers,
    Jason H.

  • My Ipod touch (4th gen) will not sync, My Ipod touch (4th gen) will not sync

    I was trying to add more music to my ipod. That's when it would not sync to itunes on my computer. I have tried uninstalling Itunes and refreshing my ipod, none of that worked. Can anyone help me?

    Placing your device into recovery mode
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
    Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Note: If you see the screen pictured below, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
    If necessary, open iTunes. You should see the following "recovery mode" alert:
    Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    I just clicked on the Recevery Mode link in my previous reply and cut and pasted the above.

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