My iPod touch 5th gen does not respond properly when charging?
Having real issues with my iPod touch 5th gen touchscreen not responding when it's on charge. Parts of the screen go dead or need several taps etc. Tried removing case etc. made sure I'm using included charger and directly to the mains not on an extension. Is it faulty?
Some other users have reported same problem. I have not heard of a resolution. You can try:
- Using another cable
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Similar Messages
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My IPod Touch 4th gen will not respond and when I try to restore it, it gives me a code 1601 how do I fix it?
- Try another USB port.
- Try on another computer
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic. -
My ipod touch 5th generation will not charge when connected to charging cord. I have tried two different cords with same result. It will charge for a second then show not charging. Any suggestions?
- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Inspect the dock connector for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar -
ipod touch does not turn onand i get empty batterywith small thunderbolt at the bottom wen i try to charge it
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
hi everyone, can you help me, because my ipod touch 5th gen, is not opening since this morning, i am just listening to music last night. And its not working anymore. THANK YOU
If not successful try the ramaining items of
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Ipod Touch 5th Gen will not charge etc...
Ipod touch 5th gen will not turn on, charge etc.
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with bad cables.
- Try another charging source
- Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar
also:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPod Touch 3rd Gen, Does not show up on iTunes Devises 4.3
My iPod Touch, 3rd gen, does not show up on iTunes 10. I feel I have exhausted al avenues. Diagnotics passed all tests but - The Connection Not Found. Continued on with there Help suggestions with no success.
Which version of iTunes are you using?
Stedman -
The home button for my ipod touch 4th generation does not respond all the time, What do I do?
The home button for my ipod touch 4th generation does not respond all the time, What do I do?
Try:
http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
I have a Windows 7 laptop, and recently the hardrive broke. I got it repaired and ever since, my ipod touch 4th gen does not connect to itunes and an unknown error (0xE8000012) appears. What do I do?
try to restore in itunes bye putting in recovey mode turn the ipod off press the home button and plug in the ipod into the computer. an itunes shuld see it in recovery mode and click restore. and that should do the trick.
-
My ipod touch 5th gen. is not charging but is not syncing or being recognized by itunes 11 ? How can i fix this??
Hi cecebabymusik,
Welcome to the Support Communities!
Try the specific steps below for the your iPod touch first:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the issue is not resolved, you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
I hope this information helps ....
- Judy -
Ipod touch 5th gen will not sync after windows 8.1 update
ipod touch 5th gen will not sync after windows 8.1 update. Computer see's Itouch as mass storage and charges. Worked with Window's 8 fine, as soon as update was done and restarted computer Itouch doesn't show up. Itouch seen on two other computers.
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem? -
My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
My ipod touch 4th gen does not show up in iTunes when I plug it in. It charges, but I cannot sync it or add new music. I am using iTunes on a MacBook.
Which version of iTunes are you using?
Stedman -
The newest version of iTunes deletes all of my iPod Touch 5th gen audible and visual media when I delete or add music or video to my library and add it to my device manually. Why? I guess the question speaks for itself. I have the latest version of iTunes and iOS 8.2 on my iPod Touch.
If it's any consolation i've just had a similar thing happen. Went to add a playlist and it wiped 35 gig of music off my iPod touch 64g in a nanosecond. I've got the latest iTunes and osx but do not back up because i keep different styles of music (and loads of it) in separate libraries and devices which i don't want mixed together. All my stuff is burned from cd so it's not lost for good and i've got a hard drive with the "lost" mp3 music on it but even so it will take literally weeks to prune the tracks for my iPod to be the same again. Why do they make it so difficult to manage your music on these things. I have massive amounts of music on my computer so autofill is a disastrous unusable gimmick to me. The whole thing seems to be aimed at 9 year old kids with about 6 mp3's on their phone rather than serious music lovers (for example accessing EQ is a joke let alone the lack of a manual option). I'm a dj and use apple for that reason but to be honest i'm beginning to wonder why. I'm absolutely livid. The weird thing is that my mac still shows the titles of the missing tunes in the 'on my device' window but as my macbook storage display shows no increase i'm pretty sure it's all gone. Nightmare. I have no confidence in this device anymore and could barely use the previous osx 8.2 anyway. Why they have to change it every ten minutes is beyond me. As the old saying goes 'if it ain't broke, don't fix it' but this format just gets more broken every time they update. An absolute disgrace. Why not just drag and drop or delete. No wonder the iPod is said to be a dying device, it's for music, it is not a phone. Not fit for purpose anymore. I can't be bothered to read a massive 'how to use' article every update. Good technology should be easier and more intuitive with each new version. I suppose i'll have to phone apple at my expense to find out what's going on, or maybe that's the whole idea. Very very very not happy.
-
The head phone jack on my brand new iPod touch 5th generation is not working properly
The head phone jack on my brand new iPod touch 5th generation is not working properly. It has sound without the headphones in but when I plug them in it has no sound, it's low, or poppy. I had only used my apple supplied headphones once before and it worked fine. I know it's not the headphones because I tried them on my girlfriends phone and they worked fine.
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iOS device. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
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