My iPod touch 5th gen is not charging. I have tried different cords and plugs too. When I press the power button it just has the charging symbol with a red line in it but it isn't charging at all. Won't connect to iTunes either.
I tried recover mode twice and it did nothing. The 15 day warranty is already up and I'm just wondering if I need to replace the battery at all? Also, before it stopped charging, it would turn off for no reason and the only way to turn it back on was to plug it into a charger and then it would turn right back on and have the same amount of battery that it had when it turned off... Is it the battery I need to replace??
HELP!!!!
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Also:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
-
My ipod touch 5th generation went into recovery mode when I tried to update ios. When I try to recover it just keeps looping back to recovery mode. I tried to hold the power button for 3 secs. then simultaneously hold the home button for 10 secs. then hold only power button for 20 secs. I tried this several times to no avail. This is my daughter's ipod. I am computer illiterate and I'm not sure what else to try.
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My iPod touch 5th gen does not respond properly when charging?
Having real issues with my iPod touch 5th gen touchscreen not responding when it's on charge. Parts of the screen go dead or need several taps etc. Tried removing case etc. made sure I'm using included charger and directly to the mains not on an extension. Is it faulty?
Some other users have reported same problem. I have not heard of a resolution. You can try:
- Using another cable
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My ipod touch 5th gen. is not charging but is not syncing or being recognized by itunes 11 ? How can i fix this??
Hi cecebabymusik,
Welcome to the Support Communities!
Try the specific steps below for the your iPod touch first:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the issue is not resolved, you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
I hope this information helps ....
- Judy -
Ipod Touch 5th Gen will not charge etc...
Ipod touch 5th gen will not turn on, charge etc.
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with bad cables.
- Try another charging source
- Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar
also:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Ipod touch 5th gen will not sync after windows 8.1 update
ipod touch 5th gen will not sync after windows 8.1 update. Computer see's Itouch as mass storage and charges. Worked with Window's 8 fine, as soon as update was done and restarted computer Itouch doesn't show up. Itouch seen on two other computers.
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem? -
hi everyone, can you help me, because my ipod touch 5th gen, is not opening since this morning, i am just listening to music last night. And its not working anymore. THANK YOU
If not successful try the ramaining items of
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
Like idk how to ask but would anyone know why my iPod touch 4g will not connect to a computer to my apple account but yet it will only charge I have tried numerous cords and pc's and still the same occurs
Here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
My iPad is not charging. Tried different cord and plug. Any suggestions?
My iPad is not charging. Tried different cord and plug. Any suggestions?
Hi Lydia1947,
If you are having issues charging your iPad, you may find the following article helpful:
iPad: Charging the battery
http://support.apple.com/kb/ht4060
Regards,
- Brenden -
Ipod touch 5th gen says not able to charge when imusing the cable that came with it
My Ipod touch 5th gen says charging is not supported with this accessory when the cord im using is a cable that came with it and the cable is less the 5 days old. i also know the usb slot works for powering the ipod because it was before. i have treid useing different ports on more than one computer but with no luck. any help would be lovely
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Ipod Touch 5th Gen is not charging
Hi Everyone! I badly need your help! I have an Ipod touch 5th gen that was bought 5 months ago and I encountered a hardware malfunction (ipod have black scren and not charging at all) so I brought it to the genius bar and had it repaired after two months cause it was sent to singapore it was going smoothly until yesterday when I left it to 20% battery remaining, the next morning when I plugged it in to a USB cable to charge it, it wasn't charging at all it only shows black screen and nothing I've tried plugging it to another computer and tried to use a different cable (My Aunt's) but not working so I tried plugging my Aunt's phone to my cable but its working/ My itouch is not opening even if I did the hard reset many times and even thought I connected it to itunes. itunes doesnt recognize it.. I dunno anymore.. its really frustrating!!!please help me guys.... T.T
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
and
Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Ipod touch 5th gen will not play songs correctly
So I got a new ipod touch 5th gen for christmas. When I put songs into a playlist and play them they dont always play in the correct order, or sometimes they dont play at all. I had no problems with it the first week I had it but then all of a sudden it didnt play the music correctly. It will skip one song and then play another song a second time in place of it. Then sometimes it will randomly skip the last bit of a song and go to a different one but when I go in and look at the songs being played it says its still playing the song that it decided to skip. It also will play the songs in a different order than what I put them in along with the previous problems listed ocurring. Please let me know if theres anything I can do to fix this or if I should send it in to apple or maybe even take it back and exchange it for a different one. Thanks in advance for any help or suggestions!!!
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with bad cables.
- Try another charging source
- Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar
also:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Ipod touch 5th gen will not turn on- home button stopped working months ago
Hi,
So I have a ipod touch 5th gen and it suddenly turned off and will not turn on.
Okay, I just want to say first I know the answer would be to hold the top button and the home button at the same time until it turns on.
The thing is, my centre home button stopped workings months ago so I was using the assistive touch.
What happened:
I was using my ipod and the battery was almost full. When I tried to use it 10 minutes later it was turned off and I can't turn it on. I tried plugging it on my computer and it will not recognize it.I also tried holding only the power button on top for a while but nothing happened.
Any ideas?Try:
- iOS: Not responding or does not turn on
Ignore the reset and when it says place the iPod in recovery mode
Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have recently bought a new laptop and downloaded iTunes to it right away. I have not been able to connect my iPod touch 5th gen to iTunes at all since then. I have updated both the iPod and iTunes completely and both are up to date. I tried different iPods of the same generation and they haven't connected either. I have tried using different cables and all my usb ports. I tried resetting my iPod and re-installing iTunes to my computer. My iPod is showing up in my computer but not under devices in iTunes. Can anyone help?
Check out the troubleshooting steps at this link from support: http://support.apple.com/kb/TS1538
For me it was step 5 (Apple Mobile Device USB Driver) that solved the problem of none of my iOS devices being recognized by iTunes in the 11.3.1.2 version and Windows 8.1
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