My Ipod touch 5th Gen wont turn on or charge...

My week old Ipod touch 5th gen. wont turn on or charge. When it is connected to the computer or a charger it shows the dead battery symbol and never charges even if left connected for over and hour.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

  • My ipod touch 5th gen wont turn on!! Help!!

    My ipod touch 5th gen wont turn on!! Help!!

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My ipod touch 4th gen wont turn on or charge and is in recovery mode.

    my ipod touch 4th gen wont turn on or charge and it is in recovery mode but when it says preparing to restore it on itunes when i plug it up then the ipod disconnects from the computer and just shuts off again help me please. when it does act like its going to charge it doesnt charge and just brings up the "connect to itunes" thing.

    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    http://support.apple.com/kb/TS3694#error1604

  • My ipod touch 3rd gen wont turn on or charge and laptop couldnt even detect it. no indication that its charging even in laptop no heat up at the back. how can i fix it? help please

    my ipod touch 3rd gen wont turn on or charge,laptop doesnt even detect it. no indication that its charging even in laptop no heat up at the back. how can i fix it? it happened after i plugged it in a socket then shows not supported with this accessory....help please.........thanks

    Try:
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • Ipod Touch 4th Gen wont turn on or charge

    Ipod touch 4th GEN
    I have had my I pod nearly 3 years.
    It worked fine, nothing wrong with it.
    I went to take a photo and the shutter screen froze so i held it the home button and lock button and then it turned of. I waited for it to turn back on but it wouldnt
    ive tried charging it and nothing apears on the screen, its just black and no charge picture nothing. the only time it froze was when i went on camera app. other apps were fine, and camera was fine because I was using it on a different app.
    I've tried holding home and lock button in for 30 secs, nothing worked.
    i cannot connect it to itunes
    What could this be?
    Is it fixable as i need to take it away on holiday with me in 2 weeks.. I really cannot afford to buy another!

    I have the same this but mine is brand new. And I plugged it in a everything and it will not turn on and I really need it!!

  • My ipod touch 5th gen wont turn on

    Help! 5th gen iPod touch won't turn on or connect to computer!

    If not successful try the remaining items of:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • My iPod touch 5th Gen. wont start up past the apple logo,ive tried holding the power button and the home button,and it wont start up. What do I do?!?!

    My iPod touch 5th Gen. wont start up past the apple logo,ive tried holding the power button and the home button,and it wont start up. What do I do?!?!

    Try the remaining items of:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My ipod nano 5th gen. wont turn on and is not being recognized on my mac or itunes

    my ipod nano 5th gen. wont turn on and is not being recognized on my mac or itunes

    What have you tried so far in terms of troubleshooting?  After leaving the Nano to sit and charge for at least 30 minutes, try resetting it by pressing and holding both the Select/Center and Menu buttons together long enough for the Apple logo to appear. You'll want to make sure the Hold Switch is not in the On position as well.
    B-rock

  • IPod Touch (5th Gen) Battery Won't Hold Charge

    After the last update my iPod Touch 5th Gen will not hold a charge. I haven't had any problems with it until this 8.1.1 update. Yesterday I charged the battery up to full charge and  used it briefly to listen to music in my car however here it is the next day and the battery is dead again. It is NOT playing while not in my car. Meaning nothing should be running the battery down because it's not being used.  I know it's not playing because the volume is set to half way so I'd undoubtedly hear it if it was playing.  It just won't hold a charge and for no apparent reason. Any suggestions?

    First:
    http://www.cnet.com/news/some-ios-8-users-report-sluggish-wi-fi-shorter-battery- life/
    http://www.macrumors.com/2014/09/22/ios-8-issues-battery-drain-wifi/
    http://gadgets.ndtv.com/apps/features/how-to-improve-battery-life-on-ios-8-59595 1
    http://www.imore.com/how-fix-iphone-6-and-ios-8-battery-life-problems-0
    Boost Your iOS 8 Device's Battery Life With This Simple
    Then as necessary:
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                                                              

  • My ipod touch 5th gen wont show up in i-tunes. windows 8

    when I connect my ipod touch 5th gen to my computer, it wont show up in I-tunes for me to load download or sync. 1 time out of ten it might come up in i tunes. but even when it does, on the summary screen in i tunes it still says ' please connect your device to computer in order to check for updates. so it there but its not! ive tried a new cable, and clearing all my settings on the ipod. un installing and re installing i tunes on my computer. i cant get it to work properly. only started doing this in last couple weeks. before that it was fine! i have windows 8.1 on my computer

    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    Try the remaining items of:
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    Not clear you removed and reinstall ALL Apple software.
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • Ipod touch 5th gen, wont work?

    when i took the charger out of my ipod touch 5th gen , the screen went dark and wouldn't respond then it went black and wouldnt turn on. i thought maybe it was dead so i charged it for an hour but nothing came up on the screen it just stayed black. i tried restetting it but nothing comes up
    when connected to the computer it doesnt recgonise the device and says 'power surge on hub' ? so i cant fix it that way its only 4 months old and i dont know what is worng with it. it was working fine yesterday until i took the charger out.

    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable. The 'power surge on hub' error is common for a bad cable
    - If a 5G iPod      
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Contact an Apple Authorized Service Provider
    Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • Iv a ipod touch 5th gen wont trun on all that is coming up on it it itunes

    hi im ;looking for help on truning on my ipod touch 5th gen
    anyone no how all that is coming up on it is itunes and a pic of changer....

    Connect the iPod to your computer and restore via iTunes
    iTunes: Restoring iOS software
    If still problem
    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My ipod touch 5th gen wont connect to updated itunes but is recognized on my computer, help!

    Just brought a new ipod touch 5th gen, and when i connect it with my cable on my windows 8 hp laptop it will recognise it on my laptop in my computer but it won't connect with itunes. I have the latest version of itunes, and have tried reinstalling it three times, along with following the apple help sections but nothing has worked. It connects on other mac, and pc's itunes however and believe it is a problem with windows 8. Anyone having this problem or know how to help? thanks

    If you mean playing music from your computer's speakers that that work if you computer can act as a bluetooth receiver (like BT speakers and headphones) since the iPod can transmit music using the A2DP BT profile.
    On the iPod go to Settings>General>Reset> Reset Network Settings and try again. You will also have to rejoin all wifi networks

  • Ipod touch 5th gen wont send or receive texts while connected to specific internet

    My iPod touch 5th gen (iOS 8.3) won't send or receive texts from my home internet. iMessage works everywhere else except for at home and I am wondering if anyone else has had a similar problem or if it has more to do with the actual internet connection. Up until a week ago I could send and receive messages but out of nowhere it stopped working. Everyone else's Apple devices (primarily iMessage) in my family work fine but my iPods iMessage won't work.
    Safari works and all of my internet required apps work as well excluding iMessage.
    If anyone has a solution or advice it would be much appreciated.
    I've tried resetting my settings, network settings, signing out of my Apple ID, and making sure I have the correct time and date. I have reset my interent multiple times too.
    Thanks.

    Sure sounds like that the networks is blocking the ports required by Messages. See:
    Using FaceTime and iMessage behind a firewall

  • HT1353 My iPod touch 3rd generation wont turn on or charge

    My iPod touch 3rd generation wont turn on.. I plugged it in my laptop and desktop immediately, but nothings chage.. I also tried to open in iTunes but my iPod is not working.. What I am going to do now?? Help me please!

    Try:
    iOS: Not responding or does not turn on

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